Customer Service Technical Support Call Center

*** **** ****** ****, ******** Springs CO *****

(H) 719-***-**** (E) *****.******@*****.***

A position which will utilize my extensive customer service skills in a virtual call center with an opportunity to grow in a strong team environment. Customer service, multitasking,

professionalism, work

independently

Strong call center background,

develop rapport, active listening,

attention to detail

01/2014 - 05/2016 Xerox - Colorado Springs, CO

Inbound Call Center Technical Support Specialist

Technical support and global technical support for Verizon with some sales. Rated in the top five nationally on the call center matrix and gave superior service in a high volume, fast paced call center environment. 12/2013 - 05/2014 Xerox - Colorado Springs, CO

Inbound Call Center Customer Service Representative 08/2013 - 12/2013 Waffle House - Colorado Springs, CO Server

04/2013 - 08/2013 Village Inn - Colorado Springs, CO Server

01/2013 - 04/2013 Wildwood Casino - Cripple Creek, CO Slot Attendant

05/2012 - 12/2012 Triple Crown Casinos - Cripple Creek, CO Cashier Customer Service

01/2004 - 10/2008 The Nook Restaurant - Colorado Springs, CO Manager/Owner

01/2002 - 10/2004 McKenna's Saloon - Calhan, CO

Manager/Owner

01/1992 - 10/2002 Caravan Properties - Colorado Springs, CO Owner

2018 NTI University - Boston, MA, United States

Completed: Remote call center training

1974 Air Academy High School - U.S. Air Force Academy, CO, United States High School Diploma

Alynn Studor

Background, Objective

Skills

Experience

Education and Training

Contact this candidate