Data entry, billing, transcriptionist, proofreading

Jasmine Douglass

**** ********** **** ***. #**** Corpus Christi, TX 78414 Cell 361-***-**** ************@*****.***

OBJECTIVE

To acquire a position with your company, that allows me to utilize my current skills, learn new ones, and to grow and be a valuable, and productive team member.

SKILLS AND KNOWLEDGE

Office managerial duties- responsible for office bill pay, ordering office supplies, process doctor and employee payroll, maintain daily metric reports in one drive, while doing treatment, hygiene, and billing coordinator duties. Maintained the front office by myself

Knowledgeable in dental/ medical terminology, HIPAA, and OSHA

Data Entry/Dental Software- Dentrix G6, Eaglesoft, VixWin, Scheduling appointments, filing paper and electronic claims, Daily and monthly reports, Microsoft Word, Excel, and Access

Transcription- Typing History and Physical, Consultation, Chart notes, Progress notes, Dictations and Correspondence letters

Bookkeeping and Office Communications- Performed month end close report, financial statements, Aging reports, and Accounts Receivable.

Insurance- PPO and HMO, knowledge of coding CPT, ICD-9, and ICD- 10

Type 65 WPM

EDUCATION

Central Texas College Distance learning

Basics 11/2015- 11/2016

Southern Careers Institute Corpus Christi, TX

Medical Billing and Coding Specialist Program 11/2011- 08/2012

South Western Illinois College Belleville, IL

Basics 01/2010- 05/2010

EMPLOYMENT

Kennedy Dental Care Corpus Christi, TX

Scheduling Coordinator 10/2016-Present (37hours/week)

Scheduled and maintained a multi- column, multi- doctor schedule for four offices, specializing in pediatric dentistry, oral surgery, and orthodontics, via call center

Responsible for working on unscheduled treatment lists and hygiene recall daily to keep a full schedule at all offices

Assisted billing department with patient account inquiries for private and Medicaid insurances, assisted patients with treatment plan questions, and processed collection payments

Attended monthly office meetings and lunch in learns to stay current on clinical education, introduction to new Dentrix G6 software, and production goals

La Mesa Dental Artistry La Mesa, CA

Patient care coordinator/ Temporary office manager 01/2016- 09/2016 (32 hours/week)

Responsible for maintaining hygiene and treatment schedule to goal production

Input and presented treatment plans and verify insurance benefits

Billed claims to insurance electronically and followed up on outstanding claims

Replaced office manager out on maternity leave where I ran the front by myself, including being responsible for managerial reports, payroll, office bill pay, and office supply ordering

Bonita Family Dental Bonita, CA

Treatment Coordinator 07/2015-12/2015 (32 hours/week)

Responsible for inputing and presenting dental treatment plans for HMO and PPO insurance and helping patients understand their benefits

Maintained milt-doctor, multi-column schedule to production goals for general dentist and specialist doctors (endodontist and periodontist)

Track daily, weekly, and monthly production and collection goals via statistic graphs

Cross trained in different departments wherever was needed to support the front office: billing and aging, receptionist, phone coordinator etc.

Assist office manager in conducting staff meetings to go over the production and collections number with the doctors and other staff members

Kennedy Dental Care Corpus Christi, TX

Scheduling Coordinator 08/2014- 05/2015 (37 hours/week)

Scheduled and maintained a multi- column, multi- doctor schedule for four offices, specializing in pediatric dentistry, oral surgery, and orthodontics, via call center

Responsible for working on unscheduled treatment lists and hygiene recall daily to keep a full schedule at all offices

Assisted billing department with patient account inquiries for private and Medicaid insurances, assisted patients with treatment plan questions, and processed collection payments

Attended monthly office meetings and lunch in learns to stay current on clinical education, introduction to new Dentrix G6 software, and production goals

Village Walk Dental Chula Vista, CA

Treatment Coordinator 09/2013-07/2014 (32 hours/week)

Conducted daily morning huddle meeting with Doctor, assistants, and hygienist. Presented daily schedule of patients, treatment being preformed, as well as, any pending treatment, also went over daily and weekly production goals

Scheduled patient’s using Dentrix software to manage the Doctor and hygienists schedules

Verified insurance benefits, presented treatment plans and finance options, submitted pre-authorizations and billed insurances electronically

Maintained patient care by recall and follow up calls

Responsible for posting insurance checks to patient accounts, daily end of day deposit and day sheet report, as well as, month end reports, statements, aging reports, and following up with pending insurance claims.

Assisted in the process of transitioning from a “paper” office into “paperless”, and attended dental seminars frequently

South County Oral and Maxillofacial Surgery Center Chula Vista, CA

Eastlake Cosmetic Surgery 09/2012- 09/2013 (40 hours/week)

Receptionist/ Insurance Biller

Schedule appointments, verify and calculate insurance estimates, present treatment plans as well as financing options to patients, experience with Care Credit

Answer phones, take X-rays, collect and post charges, and payments

Run reports, perform transcription and dictations, and maintain patient charts

Responsible for opening and closing the office and making bank deposits for both offices

Assist in surgeries, prepping rooms, patients, and working recovery area

Bill for PPO, HMO, and Denti-cal insurances, and submit authorizations

References available upon request

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