MPA/MNM

SARAYA A. PERRY

PHONE: 321-***-**** EMAIL: ******.*****@*****.*** ORLANDO, FL

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EDUCATION

University of Central Florida (Orlando, Florida) May 2018 Master of Public Administration

Relevant Coursework: Public Program Evaluation Techniques, Strategic Management and Planning, Analytical Techniques for Public Administration

University of Central Florida (Orlando, Florida) May 2018 Master of Nonprofit Management

Relevant Coursework: Nonprofit Financial Management, Nonprofit Resource Development, Nonprofit Volunteer Management University of Central Florida (Orlando, Florida) May 2015 Bachelor of Science, Health Services Administration Relevant Coursework: Quality Management, Community Health, Health Science Research Methods, Medical Terminology PROFESSIONAL EXPERIENCE

Florida Department of Health, Orange County (Orlando, Florida) Office of Performance and Quality Improvement Intern March 2018- May 2018

• Assist in data collection for clinic time study in order to improve wait times, as well as increase the number of patients seen per physician

• Aid in the evaluation of community health and engagement initiatives that benefit population health for Orange County residents

• Perform multifaceted office support duties including data collection and recording, organizing and maintaining files, preparing presentation, meeting materials, business correspondence, agendas, and presentations

• Work in collaboration with senior staff members on special projects and provide administrative coordination for projects related to Office of Performance and Quality Improvement operations

• Utilize critical thinking skills in order to complete a final work product based upon data collection, literature review research, and analysis which contains recommendations to the department based on these findings University of Central Florida (Orlando, Florida)

Graduate Coordinator of Residence Life & Education, Housing and Residence Life January 2018- May 2018

• Supervise and evaluate 17 Resident Assistant (RAs) student staff members, providing informal bi-weekly feedback and formal semester evaluations for each, and assisting with the development of each staff member

• Design and facilitate student staff training sessions, including in-community training and staff development activities

• Confront instances where employee discipline must occur and create personal development plans for student staff that include goals and objectives and oversee assessment of these plans

• Purchase, track, and ensure management of budget for curricular initiatives and staff development activities

• Serve in an on-call duty rotation schedule for 10,000 residential students where it is required to respond to emergency situations, which may include confronting and documenting inappropriate behavior and/or making appropriate student referrals

• Adjudicate student conduct hearings for violations of the Community Living Guide and UCF Rules of Conduct utilizing Maxient software for the administrative process

• Participate as a member of a departmental committee to recruit, review, and select candidates for open professional staff positions Healing the Children Florida, Inc. (Orlando, Florida) Graduate Student Volunteer September 2017-May 2018

• Conduct in-depth research on funding possibilities for programs and initiatives, and utilize program data to develop comprehensive grant or funding proposal application packages

• Assist Executive Director with the planning and implementation of fundraising initiatives, including large-scale public events

• Analyze and compile relevant client patient data necessary for reports, grants, and program improvement projects

• Assist Case Manager with gathering appropriate client patient records in order to coordinate care provided by network of volunteer physicians

• Create forms specific to standard procedures and operations, such as client care progress notes form, cost estimate data collection form, health care provider information form, etc.

• Assist with daily administrative duties including copying, scanning, filing, and distributing documents University of Central Florida (Orlando, Florida)

Academic Initiatives Graduate Coordinator, Housing and Residence Life August 2015- December 2017

• Aided in the coordination and oversight of 13 living learning communities consisting of specific student population participants, including but not limited to first generation students, honors students, STEM major students, etc.

• Collaborated with campus and faculty partners to develop intentional programs and engagement initiatives for living learning community residents

SARAYA A. PERRY

PHONE: 321-***-**** EMAIL: ******.*****@*****.*** ORLANDO, FL 2

• Served in an on-call duty rotation schedule for 10,000 residential students where it was required to respond to emergency situations, which may have included confronting and documenting inappropriate behavior, or making appropriate student referrals

• Advised living learning community staff on academic and engagement initiatives, serving as a liaison between campus resources and living learning community residents

• Planned and facilitated professional training sessions for living learning community Resident Assistants(RAs), Community Coordinators, and living learning community faculty/staff partners

• Developed residential curriculum and living learning community assessment initiatives, and worked to generate reports and research projects that shared the success of those initiatives through data-focused snapshot reports

• Contributed as a member of a departmental committee to create, maintain, and review the residential curriculum Seoul Case Study Program (Seoul, South Korea)

Graduate Student Consultant, UCF School of Public Administration August 2016 – December 2016

• Fostered international cooperation by liaising with representatives of the Seoul Metropolitan Government, the University of Seoul, and several universities located in the United States

• Exchanged ideas and policy recommendations for the management of the city of Seoul, South Korea, a metropolis with a population of 9.8 million residents

• Completed a research-based comprehensive evaluation report with focus on Emergency and Disaster Management, Education, Healthcare Policy, E-Government, and Sustainability

• Promoted the establishment of a global network in partnership with other graduate scholars, while gaining knowledge regarding policy issues in Seoul, South Korea

United Against Poverty Orlando (Orlando, Florida)

Graduate Nonprofit Management Intern August 2016- December 2016

• Utilized program data to develop comprehensive grant and funding proposal application packages for programs and initiatives

• Recruited and managed volunteer groups for special events, including assigning responsibilities, arranging appropriate training or orientation information, and implementing volunteer recognition strategies

• Assisted Development Manager with donor stewardship activities and database management through donor profile data entry, and implementation of donor communication strategies

• Supported large scale annual fundraising event planning and execution through marketing distribution, facility and equipment set up, and event evaluation

• Assisted Executive Director with daily administrative operations and large-scale organizational improvement projects Big Brothers Big Sisters of Central Florida (Winter Park, Florida) Student Intern August 2014 – December 2014

• Aided Enrollment Specialists with case management tasks including maintaining agency database for all inquiries and enrollment

• Worked in partnership with Enrollment Specialists to conduct intake and initial orientation, including the collection of collateral materials, program overview, prequalifying questions, pertinent identifying information, background and reference checks, etc.

• Assisted with the coordination of important large scale annual fundraising event planning and execution through marketing distribution, facility and equipment set up, and event evaluation

• Served over 120 hours as a nonprofit intern, assisting with daily administrative duties and team/office functions

• Interacted with organization stakeholders and participated in donor stewardship activities

• Organized and revamped inventory of essential items and files in storage areas utilizing Excel program SKILLS

• Microsoft Office (Word, Excel,

Publisher, Outlook)

• SharePoint Software

• Public Speaking and Oral

Presentations

• Data Collection and Analysis

• Curriculum and Program

Development & Assessment

• Nonprofit Development and

Management

• Grant Research and Writing

• Policy Evaluation

• Program Evaluation

• Community Outreach &

Engagement

SPECIALIZED TRAINING

Red Cross Disaster Training June 2017

FEMA Incident Command System and National Response Framework July 2015

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