Manager, Business Solutions
Resume:
Rock Island, IL *****
*******@******.***
DAWNA M WISDOM
SUMMARY
Results-focused management professional offering 20 years of progressive leadership experience. Strong development background with good strategic-planning and people-management skills.
HIGHLIGHTS
Complex problem-solving skills
Deep understanding of end-to-end project/system development lifecycle
Vast experience with managing global team application development
Strong written/verbal communication skills
Deep technical architecture knowledge
EXPERIENCE
MANAGER MATERIALS REQUIRMENTS & PLANNING BUSINESS SOLUTIONS – JOHN DEERE (PDC)
February 2015 - Present
Cross functions from IT to business manager position
Evaluated/developed/recruited key talent for high performing team
Implemented process improvements that drove cost reduction of ~$1.5 million
Managed global team focused on replacing 30-year-old system (Next Gen)
Looked as subject matter expert for legacy systems/processes
DIVISION MANAGER – JOHN DEERE (PDC)
April 2009 – February 2015
Managed a team of 9 cross functional/global managers - ~100 indirect employees
Implemented numerous projects/enhancements in support of global processes
Negotiated contracts for global suppliers and/or resources
Managed budgets, amortization (software) and resource planning
TEAM LEAD ORDER FULFILLMENT– JOHN DEERE (WORLD HEADQUARTERS)
March 2007 – April 2009
Managed budget for department ~50 employees
Negotiated service level agreements with business partners (internally/externally)
Led efforts to improve skills/knowledge for team members
ARCHITECT INTEGRATION, DATA & MAINFRAME – JOHN DEERE (WORLD HEADQUARTERS)
September 2003 – March 2007
Trained off shore resources on Mainframe languages/toolset
Developed standards, best practices and strategy for integration and data processes
Implemented vision for services-oriented architecture and web service technology
Institutionalized dashboard technology across the enterprise
TECHNICAL LEAD/PROJECT MANAGER ORDER FULLFILLMENT TEAM – JOHN DEERE (WORLD HEADQUARTERS)
September 1999 – September 2003
Implemented a common global “Part Number Assignment” web application
Project managed new technology implementation (EJBs) for Parts division
Implemented a global “Market Order ‘Fencing” host application
Managed the implementation of the factory Parts Logistic Specification application
CONSULTANT Y2K – SEDONA CONSULTING
May 1997 – September 1999
Converted ~3000 programs with zero error rate
Promoted to Senior Consultant within 6 months
Built strong relationships with business partners
EDUCATION
UNIVERSITY OF ILLINOIS – SPRINGFIELD, IL – MS IN MANAGEMENT OF INFORMATION SYSTEMS, DECEMBER 2006
Studies helped to grow ‘business’ skillset, organizational and managerial aspects - 3.5 GPA
WESTERN ILLINIOS UNIVERSITY – ROCK ISLAND, IL – BA IN LIBERAL ARTS, DECEMBER 1998
Focused on general education topics for well-rounded education - 3.85 GPA
SCOTT COMMUNITY COLLEGE- DAVENPORT, IA – AA IN BUSINESS COMPUTER PROGRAMMING, DECEMBER 1996
Awarded partial scholarship for academics, Graduated with honors - GPA 4.0
TECHNICAL SKILLS
Strong IBM mainframe background with IMS, DB2, JCL, TSO, Cobol, SAS ESP, RMDS and Panvalet
Experienced with SAP, JAVA, HTML, EJB, web services technologies, Agile and Waterfall development methodologies
Proficient in MS Office products such as Word, Excel, PowerPoint and Visio
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