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Software Manager

Hamburg, New Jersey, 07419, United States
May 22, 2018

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Todd C. Freeman

** ****** ***** *** *****

Hamburg, NJ 07419


Quality Assurance Professional in Information Technology

Self-motivated, detail-oriented IT professional focused on quality, and the goals of the company while remaining flexible and adaptive to change. Proven ability to quickly learn systems and diverse business functions and think strategically to identify and resolve issues.

•Proficient with SDLC and STLC methodologies, knowledge of Agile Scrum, Waterfall, & CMMI processes.

•Languages: SQL, HTML, DHTML, JavaScript, VB Script, ASP, Visual Basic, C++

•Software: PeopleSoft, Visual Studio, Team Track, DOS, Linux, UNIX, HP-UX, Microsoft Office, MuleSoft, CarrierPoint, OTM, JDA, SharePoint, Biztalk, EDI, QTP, Microsoft Active Directory

•Databases: Oracle, PeopleSoft, Sybase, DB2

•QA Systems: Microsoft Test Manager, TFS, QTP, Silk Central, JIRA, Selenium

•Operating Systems: Windows XP, NT, 2000, Vista, 7, 8, & 10, DOS, UNIX

•Hardware/Special Systems: IBM 3090, IBM PC, Sun Workstations, Tandem Systems

Core Qualifications

Expertise in creating and implementing test plans, test cases, test scenarios, test strategy, test environments, test data, entry/exit criteria, and defect reporting.

Ability to independently manage and resolve critical quality problems using research abilities.

Extensive hands-on experience with PeopleSoft, Progress, SQL, SharePoint and Web Based testing.


Fiserv, Parsippany, NJ

August 2016 to June 2017

Software Test Engineer

•Responsible for validation of ATM software through various loading of software onto multiple ATM terminals.

•Successfully delivered many projects on time as per organizational needs and project development standards.

•Knowledge of Silk Central for recording testing scripts and procedures.

•Knowledge of JIRA for reporting issues in the software.

•Knowledge of Tandem systems.

GAF Materials Corp., Parsippany, NJ

March 2002 to December 2015

QA Analyst

Responsible for the creation and implementation of testing procedures that ensure the integrity and quality of software systems released into production. As a QA Analyst working closely with business analysts, software developers, and other stakeholders in all phases of the software development life cycle to ensure that all internally developed software is free from defects, complies with functional specifications and meets or exceeds end-user requirements.

•Responsible for all quality aspects of software development including risk analysis, test development and test execution.

•Tested backend Oracle databases through SQL

• Subject matter expert for order to cash EDI/ETL testing.

• Test Lead on various projects.

•Managed UAT testing efforts for projects and end-to-end testing.

•Assisted with parallel testing efforts and acted as SME for backend UAT testing.

•Tested all modules of PeopleSoft for GAF including Order Management, Inventory, Accounting, General Ledger, HR, and Manufacturing.

•Responsible for validation of manufacturing systems consisting of multiple software applications and EDI processes.

• Reviewed project requirements, design, architecture documentations and providing QA estimates.

Successfully delivered many projects on time as per organizational needs and project development standards for a 3 billion dollar company. Some of the highlights include PeopleSoft Implementation, OTM Implementation, JDA Upgrade, MuleSoft implementation, GAF Canada PeopleSoft implementation, adaptations of order to cash systems from acquisitions of several companies into the GAF infrastructure, Specialty Granules implementation, and ACH/EFT interface with various banks, and warranty claims projects.

Managed API product testing for various databases and operating systems from conception to release.

Established and verified standards of quality and testing procedures; reviewed and enhanced quality assurance programs and tested performance according to users’ specific requests and data inputs.

Facilitated communication and teamwork between business leads, business administrators, and developers to create and achieve QA deliverables.

Managed documentation of test scripts in Microsoft Test Manager, as well as the documentation of bugs and bug verifications in TFS.

Lead automation team through process of writing test scripts and choosing appropriate and efficient scripts for QTP automation.

Trained co-workers on various business processes.

QA Analyst, Teleran Technologies, East Hanover, NJ

September 2000-2001

Planned and executed testing of Teleran monitoring, control security software solutions on numerous operating systems and hardware.

Supported QA Supervisor in installing software on testing machines.


2014 GAF Canada ULC Implementation Award, GAF Materials Corp

2014 Data Center Co-location Award, GAF Materials Corp

2013 iPad Deployment Team Award, GAF Materials Corp

2013 ACH Process Team Award, GAF Materials Corp

2011 Team Achievement Award


The Chubb Institute, Parsippany, NJ

Diploma in Computer Programming

August 2000

Montclair State College, Upper Montclair, NJ

Masters of Arts in Communications

May 1998

Monmouth University, West Long Branch, NJ

Bachelor of Arts in Communications

May 1991, Dean’s List

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