Irving, TX *****

972-***-****

ac5kdk@r.postjobfree.com

CORE COMPETENCIES

Project Management

Market Research

Materials Design

Customer Service

Client Presentations

Contract Negotiation

Vendor Relations

Budget Administration

People Management

Strategic Planning

Time Management

Relationship Building

Performance Optimization

Communication and Coordination

Organization and Multitasking

EDUCATION

Associates Degree in Applied Technology/Interior Design

GPA 3.98

AFFILIATIONS

Clover Park Foundation

Board of Directors

A.S.I.D (American Society of Interior Designers)

Allied Member

A.S.I.D

Student Representative to the Professional Board/Student Chapter President

SUMMARY

Dynamic and highly astute professional with experience in planning and organizing successful projects and events, complemented with knowledge of design processes and creative presentation skills.

Exceptionally talented in coordinating with internal resources to ascertain flawless project execution, defining project scope and goals by employing strategic initial planning directives and incorporating changes to the project scope, schedule, and costs by employing detailed verification techniques.

Well-versed in developing initial ideas for design and acquiring key information from clients to determine specific requirements for projects.

Proven track record of coordinating successful programs in multiple locations and countries, including Switzerland, Monte Carlo, Canada, Hong Kong, Bangkok, Australia, Austria, Hungary, Greece, Mexico, Scottsdale, Chicago, Boston, Hilton Head, Destin, Elkhart Lake, Sun River, Banff, San Francisco, Hawaii- Maui, Lanai, Kauai, and Oahu.

WORK HISTORY

Jul 2016 –

Jan 2018

ACCOUNT DIRECTOR

SEI Meetings and Incentives, Irving, TX

Oversee the successful planning and execution of all assigned meeting and event projects while ensuring RFPs are sent to venues matching respective criteria.

Coordinate to site selection, budget management, contract negotiations, BEO’s and menu planning, vendor relations and marketing, exhibit set up, and management.

Establish and implement deal pricing, RFP responses, annual price increases, and vendor contracts for the Hotel, DMC, AV, Décor, Entertainment, Speakers etc.

Proficiently handle the development of program budgets, documentation of expenditures, and final cost estimation.

Prepare detailed Excel program costing reflecting net vendor costs and program profit, including internal costing for in-house delivery of services.

Organize branding initiatives featuring new positioning, messaging strategies, brand promise, visual system, and document templates.

Key Accomplishments:

Constantly increased company revenue by developing and organizing creative proposals that significantly contributed to securing new business.

Utilized ability to find, attract and win new and outside clients, as well as nurture and retain internal and existing ones, which resulted in building and maintaining loyal customer relationships built on trust, communications, and professional approach.

Jan 2010

MEETINGS AND EVENTS CONSULTANT

Contract Position as needed

SEI Incentives, Irving, TX

Developed and researched venues/destination through Cvent preparing RFPs for clients.

Managed site research, review and selection, budget, and contract negotiation for meetings and events.

Negotiated cost savings with contracted hotels and various vendors for event specific services.

Produced project timelines, production schedules and budgeting parameters for each meeting.

TECHNICAL SUMMARY

Registration Administration, Software, and Ad Hoc Reports

Content development for customized mobile applications

MS Office, PowerPoint, Excel

CVent

QuickBooks

WORK HISTORY CONTINUATION…

MEETINGS AND EVENTS CONSULTANT…

Served as direct point of contact for internal clients and vendors to ensure the smooth coordination of events.

Created and implemented strategies that streamlined processes and increased customer satisfaction.

Key Accomplishments:

Recognized for the ability to consistently maintain project timelines and budgets through the development and use of innovative organizational tools, and for work with outside vendors and agencies in meeting development.

Achieved 100% Customer Satisfaction beyond expectations on all planned meetings.

Jan 2005 –

Jul 2016

INTERIOR DESIGNER

An Inside View Interior Design Studio, Irving, TX

Coordinated with vendors and construction supervisors to ensure successful completion of luxury residential and “boutique” commercial projects.

Conducted client consultations, defined client vision, developed interior design concepts.

Presented project proposals and budget forecasts.

Organized FF & E- Fabric, furniture, artwork and accessory, sourcing and selection.

Liaised with Custom Home Builders to provide interior and exterior selections as well as specifications documents.

Sep 1998 –

Sep 2002

DIRECTOR OF OPERATIONS

Navigant International Travel, Seattle, WA

Directed daily operations of the high-end incentives and meeting travel department comprised of 18 employees.

Oversaw purchasing and contract negotiations for vendors.

Coordinated employee relations, presentations, site selections, budgets, costs, and billing.

Point of contact for Fortune 500 companies and executives for sales and client presentations.

Implemented systems and processes to improve efficiency and reduce project costs and durations.

Worked collaboratively with clients, staff, and vendors.

In addition to Management of the department and staff, I had programs I operated using the skills noted above as Account Director.

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