GLENDORA M. RATCLIFF

*** ***** ********

Chicago, Illinois 60651

773-***-****

ac5kdj@r.postjobfree.com

Objective: Seeking a position to become part of a team that will utilize and challenge my administrative skills and work experience

Work Experience

City of Chicago, Chicago, IL June 1993 – May 2018

Administrative Assistant II

Senior Data Entry Operator

Data Entry Operator

Interacting with the public to process various city licenses

Create department forms for public and inter-office use

Reception duties as needed – greet the public; direct them as to where they should go; field phone calls.

Maintain and develop positive business relationships with clients

Direct team activities, establishing task priorities, scheduling and tracking work assignments.

Process tickets for court; attended court

Troubleshoot, research and verify clients’ information in order to successfully process applications

Preparing files for attorney’s review

Software/Skills

Proficient in the use of Microsoft Word; Outlook; IRIS; Access and others; CANON and other printers/copiers/fax machines

Excellent interpersonal and client skills;

Excellent Data Entry skills;

Communicate concisely with other employees using various lines of communication;

Able to work independently or in a group setting

Contact this candidate