C. Michael Williams
***-* ******** **** *****, Hot Springs, AR. 71913
501-***-****, ************@*****.***
* ( Will relocate if needed)
SUMMARY
Strong Sales Professional with 20+ years experience in sales, sales management, account penetration and strategic account management for industry leading corporations and contractors. Accomplished professional with broad sales experience in Industrial distribution, MRO sales and Industrial service contracts for maintenance. Demonstrated success in developing strong business relationships, negotiating complex sales and service agreements, customizing sales programs and team sales participation. Recognized by customers for quality, integrity, and commitment to partnerships resulting in strong repeat and referral business. Broad understanding of oil & gas operations from the drill bit to the refinery. Coached sales reps efforts in sales process from opportunity to close of business. Negotiate corporate contracts and agreements at a corporate level for multiple locations and communicate agreements throughout the sales organization.
PROFESSIONAL EXPERIENCE
Orr Cadillac, Hot Springs, AR 3/2017 - Present
$30M Automotive Dealership
Internet Sales Director
Manage all dealership Internet sales activity.
* Implemented new internet sales process
* Put together Internet sales team.
* Grew internet sales 300% in 6 months.
* Internet leads went from 40 a month to over 300 a month.
..
Linde LLC Industrial Gases, Little Rock, AR 3/2014 – 3/2017
$20B Industrial Gas Suppliers (resigned to relocate to TX due to family)
Key Account Manager
Sales of bulk industrial gases to large end users. Gases included are liquid oxygen, liquid nitrogen, argon, hydrogen & helium. Negotiate and sign corporate contracts with multiple locations. Sales territory includes Arkansas, Louisiana, Mississippi and East Texas. Managed $12M territory.
•Signed over $2M new accounts in last 12 Months.
•Project manager for Linde’s Energy Service Group conducting Nitrogen and CO2 Pumping Services.
• Downstream and Midstream Services - Linde offers nitrogen drying, purging, and pressure testing along with hydrostatic pressure testing and charting services.
Upstream Services - Enhanced oil recovery (EOR) projects, CO2 floods, Nitrogen & CO2 fracs, gas scrubbing applications to remove CO2 from the source flow and reduce VOC emissions.
Chemical & Refining Applications: Plant turnaround (MRO) services (nitrogen purging, blanketing, cool down, etc emission control, & waste water treatment using oxygen, ozone, nitrogen, and carbon dioxide, oxygen enrichment for refining, and chemical reaction temperature control.
Story Services, Magnolia, AR 11/2011 – 12/2013
$40M Independent Oil & Gas Drilling & Oilfield Services Company (sold division)
Sales & Marketing Manager
Managed all sales activities concerning oil & gas drilling services, well workover, production services, plug & abandon services and drill pipe refurbishing. Sales manager to services group. Directly supervised five sales reps and 14 toolpushers. Organized and structured company sale.
•Overall sales growth for company was 34% in 2012 and 31% in 2013.
•Drove sales, reinforced product and service knowledge and developed overall success for each sales territory.
•Provided regular performance feedback and coaching for improved performance of team members.
BP Lubricants USA/Castrol, Magnolia, AR. & Dallas, TX. 10/2007 – 10/2011
$357B Lubricant Manufacturing, Sales And Marketing Company (parents passed away, resigned to settle estate)
Heavy Duty Sales Specialist
Work directly with the Wholesale Distributor (WD) staff on sales calls with existing Heavy Duty (HD) customers and new business opportunities. Train WD Reps on Castrol HD lubricants products and programs. Work alongside WD reps calling on both existing and prospect Heavy Duty lubricant accounts. Support all HD national/corporate accounts within the territory as required. Partner with the DBM team to develop individual WD business plans to increase HD on/off-road lubricants sales and monitor results. Considered a lubrication consultant for Industrial, Commercial and Contractor accounts.
•Grew business $5M - $9M in 4 years
•Awarded MVP “Most Valuable Player” in the company in 2009.
•Part of 4 person team that was awarded “Most Valued Team” in the company in 2008 and 2009
FTTE Enterprises Inc. dba Emerson Fence Company, Magnolia, AR 3/2003 – 10/2007
$1.6M Private Fence, Security & Access Control Construction Company (sold business, wanted to return to sales)
Managing Partner (Sales Manager & Operations)
Managed all company operations and acted as Sales Manager of over $1.7M in Fencing, Access Controls and Automation, Gate Operators. Start-up of Homeland Security Division of Emerson Fence Company and handled Major Industrial and Commercial Accounts in Southern Arkansas and Northern Louisiana. Managed all National, Government (Federal and State) Accounts. Inspected and authorized all bids, budgets, projects and proposals. Managed 14 employees.
•Grew revenue from $340K in 2003 to $2M in 2007
Measurements Inc., Little Rock, AR 1/2000 – 3/2003
$22M Predictive Maintenance Technology Products & Services Co. (due to aging parental care, had to reduce travel, resigned, bought company)
Sales Engineer
Sales of Predictive Maintenance Technology products and services (Vibration, Infrared Imaging, Ultra Sonics, Non-Intrusive Electric Motor Testing and Oil Analysis). Sales of Industrial Instrumentation and Calibration services. Sales of Actuated valves for pulp & paper, power and petrochemical. Managed sales team and team of PdM service technicians in assigned area. Implement PdM and Reliability programs in Industry. Keen understanding of rotating equipment such as pumps, compressors and turbines.
•Grew Sales from $900K to $1.5M, and increase profit margins significantly from 20-30% on products to 50-60% on services
W.W. Grainger Industrial Supply, Shreveport & Monroe, LA 1993 - 2000
$5B MRO Industrial Products Supply Company (resigned for new opportunity)
Account Manager
Developed new and existing government, contractor, industrial and hospital accounts. Directed appropriate resources to customize integrated supply programs for accounts. Provided consultative sales support to key accounts.
•Achieved greater than 100% of sales quota every year.
•Chosen President Club 2x in 8 years, 26 of 1200 annually, 1995 and 1998
EDUCATION
BBA - Industrial Management / Computer Science, Southern Arkansas University, Magnolia, AR, 1989
Southern Arkansas University Football Team 1984-1987
Six Sigma Training, Strategic Sales course (1999), Expert Selling Strategies and Consultative Selling Skills (2000), State of Arkansas Contractors License (2004-2008), World Class Sales Call (2007), Presentation Skills (2008), Microsoft Office, Goldmine, ACT, Selltis and Lotus Notes (CRM) contact management software, Time & Territory Management (2008), Some MBA courses and Arkansas Industrial Wage Certificate (2012).