Alexander D Merrell

**** **** ** *****# ***

Alexandria, VA 32202

ac5kal@r.postjobfree.com

904-***-****

SKILLS

o15 Years working experience Microsoft Office 360 (e.g. Word, Excel, PowerPoint), Adobe Creative Suite (Photoshop, InDesign), online content management systems, Windows 10 and below, Mac OSX

o11 Years working experience Quality Assurance Craftsman, Industrial Safety, and Schematics Hazardous Materials & Management and Blueprint Reading

o10 Years experience in technical and non-non technical training and/or program management and development

o10 Years experience in a digital marketing & sales with a focus on both the B2B and B2C marketing experience.

o10 Years experience with creation, implementation and occupation of CRM Platforms (Hubspot & Salesforce)

o11 Years Personnel Supervisor, Computer Applications, Remote PC Management, Tier 1 and Tier II Information Technology experience

o10 Years experience caring out tasking for the President of the United States, Secretary of Defense, the Navy Chairman of the Joint Chiefs of Staff, Chief of Naval Operations, and the Commandant Naval District Washington.

o6 Years Project Management Experience.

o6 Years experience working knowledge of Google Analytics and AdWords, Facebook AdWords &T

oActive U.S. government secret security clearance with ability to obtain TS/SCI.

WORK EXPERIENCE

Overtone Acoustics 2012-Present

oProvides technical support, expertise, leadership and accountability for installed projects, in assigned geographic area or location.

oFocused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

oPlanned and manage multiple multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

oExpert in agile and waterfall project management methodologies. Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.

oRecommend changes to website architecture, content, linking and other factors to improve SEO/SEM positions for target keywords

oConduct strategic planning for large accounts. Provide consulting support, best practices, and project management.

oB2B and Technical Product Marketing

oDefine audience segments that align with product line goals and launch display/remarketing campaigns that engage those audiences.

oMonitored all performance in production and conducted quality control activities to prevent encountering any problems, which would result in delays in production

oCreated employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trend

oMaintain a data-first approach through continual tracking, reporting, optimization and experimentation (A/B testing, etc.)

oManage complex projects that cross multiple areas of business

oWork closely with the Federal sales leadership team, technical teams, and BD, PR, recruiting and evangelists to achieve business goals.

TEKsystems 2016- 2017

oEvaluate the strengths and weaknesses of candidates through our screening process

oNegotiate wages, benefits and other terms and conditions of employment with candidates

oMaintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.

oExperience working with industry tools and analytics packages including email, web analytics, CRM, and marketing automation platforms

oGuides teams in implementing data-driven and user-centered methodologies to optimize digital experiences across dotcom, mobile and emerging platforms to drive KPIs.

oGuides team in developing best-in-class processes to collect data, client feedback, derive insights and inform business intelligence and product decisions.

oWork with creative teams, third-party agencies, and internal digital teams to manage ongoing display ad and paid search campaigns, social media engagement campaigns, and video for use across all online platforms.

oIdentify and execute breakthrough marketing activities that reach target audiences.

oDevelop and lead market research. Independently determine methods and procedures. Identify, analyze, and interpret key competitive issues and opportunities.

oMaintain relationships with business contacts to gain industry knowledge and obtain referrals

United States Navy Reserves 2012-Present

oSteelworker Second Class Petty Officer responsible for supervising and training of 300 personnel.

oHelp Desk Support and organizing, maintaining and overseeing the completion of any labor or administrative tasks.

oInventoried over multiple PC’s and kept a detailed list of their location, make, model, and IP address.

oProvide detailed e-mail updates to supervisor

oSet up all in one HP Scan jet printers, scanners, and fax machines on a wireless network with WEP protection

oConfigures, deliver, and installs PCs, and peripherals to Navy standards.

oResponsible for supervising and managing clerical as well as administrative staff

oPerforming welding and cutting operations along with reading blueprints.

oPerform routine clerical and administrative functions such as drafting correspondence, scheduling appointment organizing and maintaining paper and electronic files

oConfigures, deliver, and installs PCs, and peripherals to Navy standards.

oTransfer clients profile from old PC to the new PC installed.

United States Navy (Active Duty) 2010-2012

oDamage Control Second Class Petty Officer, responsible for forty junior personnel officers.

oContributed to the work necessary for damage control, ship stability, firefighting, fire prevention, and chemical, biological and radiological (CBR) warfare defense.

oInstructed junior and senior personnel in the methods of damage control and CBR defense, along with repairing damage control equipment and systems.

oDocument completion and note exceptions such as damaged equipment.

oBe held accountable for accuracy, legibility and completeness of all documentation.

oDevelop and maintain positive working relationships with as many end users as possible.

oInstalled and map drivers for various cameras, printers, and cameras for the user to utilize while conducting work onboard USS Boone

oSetup sailors e-mail accounts in Outlook.

oPrimary response for all fire, electrical and gas emergencies.

United States Navy Ceremonial Guard 2008-2010

oPrimary mission was to represent the President of the United States in Presidential, Joint Armed Forces, Navy, and public ceremonies in and around the nation’s capital and throughout the world.

oNetwork Administrator for Unclassified/Secret computer network.

oConduct administrative work in the office, installing, maintaining and repairing hardware computer systems.

oProvide support for CAC (Common Access Card) deployment. Install smart card readers, and PKI (Public Key Infrastructure) Certificates.

oRun cat5 cables for users to have Internet access throughout the facilities.

oPlan proper techniques required to properly render honors to over 3,000 fallen U.S. soldiers.

oLead Advisor to Senior Leadership and Human Resource Manager, to the management of 300 junior personnel.

oPlan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.

C. Cole Enterprises 2003-2012

oTrack the up keeping of twenty Real Estate properties and its administrative documentation.

oSchedule, plan, and oversee the completion of grounds work, structural upgrades and maintenance

oSupervise and schedule the moving in of tenants that occupied the elected premises.

oProvided maintenance, installation and configuration of network and workstation hardware and software.

oPerform equipment relocation, installation, expansion, connection/disconnection, upgrades, support/maintenance

oPC hardware installation and repair, preventive maintenance of computer systems hardware, documentation and peripheral devices. (Dell 760 OptiPlex and HP Printers)

oEnter data into online and offline system

oSchedule appointments and meetings

oProcess and maintain company collective records

oGenerate reports for higher management

oAnswer phone calls and handle visitors

EDUCATION & TRAINING

Trident University International

Major: Masters in Business Administration (Candidate)

Information Security and Digital Assurance Management 2018-2019

Florida State College of Jacksonville

Major: Bachelors of Science “Business Administration (Human Resources)” 2012-2016

AS/AA Business Administration 2012-2013

Certifications/Trainings

CompTIA Security + May 2018

Technical Certificate of Business Operations 2012-2013

Technical Certificate of Business Specialist 2012-2013

Technical Certificate of Marketing Operations 2012-2013

Technical Certificate of Business Management 2012-2013

Naval Steelworker Apprenticeship School 2012- 2013

Naval Engineering Training Site May 2012

Naval Firefighting Training Site 2010-2011

Engineering Mechanical Core 2010-2011

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