JEFFREY HARRISON

**** **** ****** 410-***-****

Baltimore, Maryland 21218 Email: ac5ka2@r.postjobfree.com

OBJECTIVE

Responsible, dedicated, talented, leader, with over 20 years combined experience in office management and legal support services. I am seeking a position in office management where I can best utilize my talents and knowledge.

EXPERIENCE

Administrative Coordinator (Temp)

BMV, LLC – Baltimore, MD 8/15/2017 to 2/01/2018

Provided administrative support for upper-level management team

Authorized office protocol emphasizing smooth and efficient office operations

Recommended changes to management support, and encouraged, built and maintained firm's culture

Interacted with vendors, IT, accountants and maintenance workers in an effort to streamline overhead expenses

Collaborated with the accountant, banks, and upper-level management regarding accounts payable/receivable, billing and collection efforts

Edited letters, memos, and online publications for accuracy prior to submission and/or publication

Coordinated travel accommodations, expense reporting, transportation and hotel accommodations for management

Maintained accurate accounting of the firm's internal bookkeeping and invoices, reconciled bank statements, and prepared internal audits, expense, collections and petty cash reports

Office Manager/Paralegal

Steven H. Sacks, Esq. - Baltimore MD 2/052007 to 8/11/2017

Supervised four paralegals and three legal assistants

Provided exemplary service to customers

Maintained attorney's calendars in state and federal courts

Instructed clerical staff on state e-filings, and with the Maryland Workers' Compensation Commission

Wrote the procedure for accurate opening/closing of client files within the firm

Wrote the procedure designed to streamline response time to pleadings, motions, and other discovery material

Made recommendations to management regarding outsourcing depositions, court reporting and assuring client's presence at medical appointments

Customized firm's data entry system to assure efficiency of privileged client information, and assured the accuracy and integrity of the information

Consulted with opposing counsel, jurist, honorable courts, medical provider, and claims adjusters

Streamlined office procedures for subpoenas and subpoena duces tecum, and maintained full compliance with HIPPA and COMAR regulations

Collaborated with lead counsel and clients regarding settlement negotiations, and structured settlements, vocational rehabilitation, and work hardening

Monitored hours, payroll of non-exempt employees, purchasing of office supplies, and other firm-wide expenses

Reviewed/evaluated non-exempt employee's work performance, and made recommendations to management committee regarding increases, demotions, promotions and terminations when appropriate

Communicated with vendors, and building maintenance workers, regarding issues of safety, sanitation, and faulty equipment

Office Manager

Dr. Rubeena Hossain DDS – Towson, MD 1/02/2001 to 12/20/2006

Led, recruited, and trained new hires, conducted background investigations, and completed orientation for new hires

Simplified office procedures for non-clinical staff to improve cost-effectiveness and efficiency

Monitored provider's continuing education training certification, and compliance with Department of Health and Human Services regarding sanitation/cleanliness and proper x-ray procedures

Migrated billing system to assure proper coding, proper billing, and a more thorough insurance verification process

Assisted practice providers with accounts receivable/payable, payroll, and other office expense monitoring tasks

Responsible for forecasting/projecting sales profits, gains, and losses for medical providers per annum

Instructed non-clinical staff on the proper recording, handling, storage and dissemination of patient's medical record's/information per HIPPA regulations

Charged with opening/closing the office, sanitation of office and labs, safety, and overall maintenance of the medical facility

Responsible for daily bank deposits, bank reconciliations, chargeback investigations, and other financial disputes or errors

Paralegal/Department Manager

Vion Pharmaceuticals – Hyattsville, MD 4/02/1990 to 1/31/2001

Managed a department of 60 personnel, 40 paralegals, and 20 legal secretaries

Managed a 5 million dollar fiscal budget; simplified services at 3.9 million dollars, and saved 1.1 million dollar in one year

Assigned caseloads to clerical staff based upon the location of claim filings

Participated, coordinated, and delegated representation by outside legal counsel to assist in the defense of claims against Self-Insured Employers

Negotiated legal fees with attorneys and law firms in the District of Columbia, Maryland, and Virginia acting as legal counsel on behalf of the Self-Insured Employer

Responsible for upper-level management for weekly claims status reports for Maryland, D.C., and Virginia

Negotiated with third-party vendors regarding surveillance of claimants with pending claims against Self-Insured Employers

Interviewed potential witness(es), supervisor(s), and co-worker(s) regarding pending or prior claims filed by claimants

Oversaw the handing and timely payment of Orders/Awards issued by the Workers' Compensation Commission to avoid penalties/fees for non-payment or late payment

Made recommendations to Self-Insured Employers regarding cases that should be "accepted as compensable", "dismissed as duplicitous" or "recommended for a Petition for Judicial Review" by outside counsel

Maintained and oversaw an active claims database for Maryland, D.C., and Virginia; over 3,000 active, open, pending cases against Self-Insured Employers

Planned and executed legal representation before the Workers’ Compensation Commission in Maryland, D.C., and Virginia, including Circuit Courts, Courts of Appeals and Courts of Special Appeals on a daily basis

EDUCATION

Baltimore City Community College – Baltimore, MD

Associates in Applied Science in Paralegal Studies

09/81 to 06/1983

Lake Clifton Senior High School – Baltimore, MD

High School Diploma (college prep)

09/76 to 06/1980

References available upon request

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