SANDRA ANGELICA APARICIO

Mobile

+973-********

Email Address:

ac5k74@r.postjobfree.com

DOB & PLACE:

November 14, 1981

Manila, Philippines

HEIGHT: 5’6”

Nationality:

Filipino

Language:

Tagalog and English

References

Anggy Putri

Asst Banquet Manager

Four Seasons Bahrain Bay

+973-********

Somesh Dwivedi

Asst F&B Manager

Ramee Grand Hotel & Spa

+973-********

Concepcion Cruz

Restaurants Manager

Ritz Carlton Bahrain

+973-********

Competency Summary

Objective:

To be a part of an active and graceful firm wherein I can use my dynamic skills, leadership quality, interpersonal capabilities and communication skills to provide good customer service. I know that my experiences will help me a lot to perform my job effectively.

Skills:

Proficiency in MS Office

Excellent communication skills

Highly organized and detail oriented

Ability to train and lead the team

Possess driving license

Career History

Sales Manager

Hani Hotels (Hani Royal Hotel, Hani Suites and Spa, Dana Homes) October 2017 - Present

- Responsible for proactively soliciting, managing and contracting opportunities with the aim to exceed personal and team related revenue and room nights’ goal.

-Builds and strengthen relationships with existing and new clients for future bookings.

-Continuously focuses on improving guest satisfaction to create customer loyalty and increase market share.

Education

MOST Institute of Culinary Arts

Bases en Arts Culinaires

Trinity College Quezon City

Hotel and Restaurant Management

Computer Skills:

Microsoft Office

Catering Sales Executive

Ramee Grand Hotel and Spa

November 24 2015- September 20, 2017

-To maintain and grow F&B sales.

-To promote Ramee Grand Hotel and Spa in a positive and professional manner at all times.

-To develop an effective sales strategy to attract new and additional sales.

-To create and prepare banqueting proposals for potential customers

-Secretarial duties and support

-Act as Personal Assistant to F&B Management

-Manage the Department time and attendance system

-Ensure the smooth operation of the F&B Administration office

-Handle all incoming and outgoing food and beverage correspondence including guest's feedback promptly and accurately Banquet Supervisor (Pre-opening team)

Four Seasons Bahrain Bay

Dec 2014– September 30, 2015

-Oversee catered functions, in house and offsite.

-Responsible for ensuring function space is impeccable.

-Responsible for consistently implementing the service standard and operating procedures.

-Provide excellent customer service and ensure guest's expectations are exceeded.

-Provide unique and creative ideas to enhance guest experience.

-Supervise event and team members throughout the service.

-Resolve staff and guest concerns quickly and efficiently.

-Assist Banquet Manager both in administrative duties and operations.

-Effectively run the operations in the absence of a Banquet Manager. Banquet Supervisor

The Ritz Carlton Bahrain Hotel and Spa

May 2013- Dec 2014

Banquet Coordinator / Captain

The Ritz Carlton Bahrain Hotel and Spa

November 2011 – April 2013

-Supports Banquet Director in all administrative duties.

-Projects supply need for the department.

-Manages departmental inventories, casual requisition, and payroll and maintains equipment.

-Assist Director in conducting and taking minutes for monthly departmental meeting.

-Support event Manager during day to day operation.

-Manage Ladies wedding functions.

-Prepares monthly casual expenses report.

Server

The Ritz Carlton Bahrain Hotel and Spa

February 2010 – October 2011

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