Medical Assistant Customer Service

TAMARA M. EGLETON, RMA, CPT

**** ****** *** *****

Buford, GA 30519

*********@*****.*** 843-***-****

Registered Medical Assistant and Certified Phlebotomist excited to turn my hard work, training and dedication into a career where I can communicate, assist and instruct vital information that can make one's daily life activities more manageable.

EDUCATION

Virginia College, Florence, SC Graduated March 2018

Associate of Applied Science Medical Assistant

Registered Medical Assistant, AMT

CPR/BLS, American Heart Association

Certified Phlebotomy Technician, NHA

EXPERIENCE

Extern, Eastern Carolina Pediatrics, Florence, SC January 2018-March 2018

Checked vital signs

Interviewed patients

Prepared specimens for Laboratory analysis

Recorded information on charts

Recorded control values

Administered Injections

Prepared exam rooms prior to patient arrival

Open items Specialist, Assurant, Florence, SC October 2013-October 2017

Provided superior customer service

Processed insurance premiums

Updated accounts with current information

Followed-up with resolutions for customers

Trained employees

Customer Service Representative, Kelly's, Florence, SC November 2012- October 2013

Took inbound calls

Researched Accounts for resolution

Communicated information

Processed Insurance Payments

Updated Customer Accounts

Adapted to script based forum

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