Social Media Manager

OKOGBO VICTOR

Tel: 081********, 070********

LinkedIn Account: bit.ly/2ilu9bi

***************@*****.*** ******.******@*****.***

CAREER SUMMARY

Dedicated, Energetic and Honest Store Manager, ICT (Web Developer/Content Manager/Social Media Manager/Graphics Designer/ICT Engineer) with excellent technical, analytical and communication skills demonstrated by years of experience

Accomplishment

As Support for LAN implementation project for Microfinance Bank Head Quarters

Develop, Design and maintaining numerous Websites.

Created social media account and organically grow the account of the Microfinance Bank

Full IT Support of a Microfinance Bank Head Quarters.

Integration and configuration of Payment solution into the system of operation in our official website

Full IT Support for over 5 Bank branches

Support developer of an online shopping mall (bigimi.com)

Supervision for Complete Metering of over 15DT (Distribution Transformers) under Ikeja Disco Lagos

Proper accounting, recording and stock taking of inbound and out bound AMI Prepaid Meters and Accessories

SKILLS

Technical knowledge of installation processes, Setting Internet connection and Troubleshoot all Technical Issue

High attention to detail in, Web design & development, Graphics Design, Social Media Manager

Excellent IT skills

Very proficient with the use of Microsoft Suits ; Word, Excel and Power Point

Good level in Programming Language: HTML5, CSS and Java script

Very Proficient in Web Design : WORDPRESS

Very proficient with the use of Graphic design Application: Photoshop, Adobe Illustrator

Very proficient in Installation of Non-MD AMI(Advance Meter Infrastructure) DCU (Distribution Concentration Unit)

Ability to adjust to trends and embrace new concepts

Can work well under restraint and still meet expected projections

PROFESSIONAL AND WORKSHOP TRAINING(S)

Huawei Technology/Ikeja Electric Disco OCT. 2015

Health Safety and Environment I & II

WORK EXPERIENCE

IT Support Analyst (Implementation Consultant) Blk 9 CMD Road, Mogodo Brooks, Magado, Lagos

Excellium Consulting Limited (Sage Int’l Business Partner)

Dec. 2016 – Till Date

Skills/Duties

Work with customers to establish Go-Live tasks and implementation by installing on Server and Workstations

Checking for System Configuration and Carrying out configuration before and during installation

Help customers realize time and money savings through intelligent use of the software

Ensure technical components of the software are set up properly.

Perform installation and initial configuration.

Communicate with customers to ensure accurate, timely and successful achievement of milestones through entire implementation cycle.

Provides feedback to Development group on installation and implementation process to help enhance product and improve efficiency of future implementations

Discover, capture, and analyze customer needs and business requirements.

Design solutions to meet customer needs.

Implement identified solutions for the customer.

Manage the official website, Design and manage social media platform

WORK EXPERIENCE

VERITE MICROFINANCE BANK (H/Qrts) Verite Building, 17 Apongbon Road, Lagos Island

I.T Support Officer (Web Developer/Content Manager/Social Media Manager/Graphics Designer/ICT Engineer)

Oct. 2016 – Nov. 2017

Skills/Duties

Providing maintenance and technical support - logging, troubleshooting, repairing and maintaining

Design and implement social media strategy to align with business goals

Set specific objectives and report on ROI(Returns On Investment)

Generate, edit, publish and share engaging content daily (e.g. original text and photos)

Monitor SEO and Web traffic (Using Google Analytics)

Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency

Communicate with followers, respond to queries in a timely manner and monitor customer reviews

Oversee social media accounts’ design (e.g. Facebook timeline cover, Twitter account, Linkedin account and Instagram and other relevant platform; Nairaland, profile pictures and blog layout)

Suggest and implement new features to develop brand awareness, like promotions and competitions

Stay up-to-date with current technologies and trends in social media, design tools and applications

Monitoring system performance, including backups, administering applications

Liaise with Managed Service Provider on our core banking application on special projects as requested

Assist the Company’s Managed Service Provider with the implementation, installation, configuration and upgrading of existing and new hardware and software

Maintain audit of equipment and software in use throughout the Company. To include software licenses, hardware guarantees, asset tagging, equipment allocation, Web domains and hosting.

Front line support for IT issues for 40+ desktop / laptop end-users (Windows / MS Office)

Design web content including banners, buttons, pages and mini-sites within the site;

Improve the site using feedback from staff, users and associates;

Provide general IT support to the organization

Designing seasonal promotions material

Hardware repairs, servicing, configuration and general maintenance

BankOne (CBS) support, liasing with Appzone group to deliver excellent and seamless operation.

Designing product packaging

Any other ad-hoc design duties

Maintains the privacy of customer information and the security of all records

ULTRA MEDIA SOLUTION NIG – Kayinnsola Plaza, Shaghari FHE, off Ipaja Rd, Mosan B/stop

IT Support/Web Design Officer Aug. 2014 – Sept. 2015

Skills/Duties

Establishing the purpose of the website based upon its target audience.

Establishing the purpose of the website based upon its target audience.

knowledge of WORDPRESS, CSS and HTML5

Producing, modifying and maintaining websites and web applications.

Ability to read and understand script languages

Responsible for diagnosing & resolving hardware, software & end users problems

Acting as the first point of contact for all IT & technical queries.

Configuring and managing backup & restore procedures.

Maintaining a wide range of computer hardware, software programs

Deploying new hardware, server backups & evaluating new software & security risks

In-depth knowledge of Microsoft Windows operating systems, Windows & Microsoft Office 2007- 2010

NATIONAL YOUTH SERVICE CORPS July 2013- June. 2014

Enugu North, Enugu State

Place of Primary Assignment:

Enugu Technical College

Position: Physics and Electronics practical Teacher

Place of Primary Assignment:

Nigeria Christian Corper’s Fellowship

Position: Transport and Organizing Secretary

INTERNSHIP Jan 2010 – Dec.2010

Bartley Information Devices.

(ICT Vendor; Sterling Bank, Union Homes and UBA)

5 Ameh Street, Surulere, Lagos.

Position: User Support /Desktop Support Technician

Responsibilities

Attends to reported issues and problems by user community in a timely manner as referred by Help Desk Officers/Lead

Liaises with Help Desk to manage and resolve issues and problems arising.

Helps to resolve reported issues or problems with Hardware, Software or networks by the user community

Escalates irresolvable and critical issues to the User Support Lead as required

Trains and supports end-users on the business applications

Provides feedback to User Support Lead on a regular basis

Carries out other tasks as assigned by the User Support Lead

Troubleshoot and resolve network-related and server issues

Maintenance of Desktops, Printer and Photocopiers etc

INDUSTRIAL TRAINEE STAFF

Urban Shelter Ltd Dec 2007 – Mar 2008

Position: Technical assistant and Field Engineer

Responsibilities

Operation and maintenance of bearings and seals

Industrial Electrical maintenance

Supervision of Electrical Wiring and domestic Installations

Troubleshooting and maintenance of electric motors

Design and supervise work

Participate in safety training and application

Conduct analysis of model, design standards and proffer solution

Eagle Transport Company Limited December2000-July 2006

Position: Station supervisor

General supervision and daily communication With the head office

Ticketing of passengers

General Book Keeping

Preparation of Daily and Monthly Accounting

ACADEMIC QUALIFICATIONS

Yaba College of Technology, Yaba Sept. 2010 - Oct. 2012

Electrical Electronics Engineering,

Electronics and telecommunications {option}

Higher National Diploma, Upper Credit.

PERSONAL DATA

Marital Status: Single State of Origin: Edo State LGA of Origin: Esan Central Gender: Male Creed: Christianity

Current Residential Address: 12 Shoyinka Street, By Agip Bus/stop Fadeyi, Lagos

REFERENCES

Available upon request

Contact this candidate