Customer Service High School

Micah Kimbler

**** ***** ****** **** #***, Sarasota, FL 34233 (cell) 941-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor.

SKILLS

superior customer service high energy level

amazing problem solver strong attention to detail

great multitasking abilities excellent communication skills

works well with a team extremely friendly

WORK HISTORY

2017-2018

Server Denny's Sarasota, FL

Greeting and seating guests. Taking orders and delivering great food. Suggesting new menu items like our limited time offerings or flavored coffees. Receiving payment for the Cashier and making correct change. Willingly assisting team members without being asked. Helping to keep our restaurants clean, completing side work, and organizing supplies as needed. Providing total guest satisfaction.

2016-2017

Server IHOP Sarasota, FL

Take orders for patrons for food and beverage. Serve food and beverage to patrons as requested in a timely manners. Check with customers to ensure that they are enjoying their meals and take actions to correct any problems. Properly and accurately ring on the POS. Perform the steps of service in a friendly and professional manner. Perform all side work, running side work and closing side work before, during and after shift. Be part of the team by running food, pre-bussing, bussing, and helping as needed. Communicate in a friendly and courteous manner to guests & employees. Maintains a clean and safe work area. Performs daily, weekly, and monthly cleaning tasks assigned by management.

2016-2016

Deli Clerk Winn-Dixie Sarasota, FL

Providing premier customer service, including greeting them and responding to questions. Maintaining Winn-Dixie's high standards for product freshness and sanitation. Dynamically selling product by providing customers with information needed to make product-related decisions. Selecting and packaging products ordered by customers. Filing, maintaining and rotating products and displays. Preparing special orders and party trays. Operating cash registers, meat and cheese slicers, oven, fryer, microwave, cutting tools, scale and other Deli equipment. Assisting in other duties, as assigned.

EDUCATION

2006

High School Diploma:

Riverview High School, Sarasota, FL

2010

CAN/HHA: CNA/HHA

Justin Willis CAN Training, Venice, FL

Associate of Science: RN

State College of Florida, Bradenton, FL

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