Customer Service Staff
Resume:
PERSONAL DETAILS
Name REZAUL KARIM
Email Id *********@*****.***
Contact Number 057*******
Address ****,****** ** *****
Jeddah, United kingdom of
Saudia Arabia
Passport detail BM0603459
Gender Male
Marital Status Married
Languages Known ENGLISH, BANGLA, ARABIC
CAREER OBJECTIVE
I am seeking a guest service position where I can expand on my experience in this field and utilize said experience to increase both guest satisfaction and the companies overall reputation.
EDUCATION
Year of Passing Degree/Course Percentage/CGPA
2008 SSC 4.00
Cox,s Bazar Govt. High school, Chittagong, Bangladesh 2010 HSC 3.60
Islamia university college, ctg, Chittagong, Bangladesh Pursuing (BBA) in Marketing
Almadinah International university, malaysia,
EXPERIENCE
Dec-2014 - Mar-2017 PappaRich Restaurant, Malaysia Waiter Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, using a POS
ordering software.
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and
presentation and report any problems
Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
SKILLS
Computer Knowledge
HOBBIES
Travelling, playing cricket, watching Movie
DECLARATION
I hereby declare that all the details furnished here are true to the best of my knowledge and belief.
REZAUL KARIM
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