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Customer Service Staff

Location:
Jeddah, Makkah Province, Saudi Arabia
Posted:
May 22, 2018

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Resume:

PERSONAL DETAILS

Name REZAUL KARIM

Email Id ac5jyj@r.postjobfree.com

Contact Number 057*******

Address ****,****** ** *****

Jeddah, United kingdom of

Saudia Arabia

Passport detail BM0603459

Gender Male

Marital Status Married

Languages Known ENGLISH, BANGLA, ARABIC

CAREER OBJECTIVE

I am seeking a guest service position where I can expand on my experience in this field and utilize said experience to increase both guest satisfaction and the companies overall reputation.

EDUCATION

Year of Passing Degree/Course Percentage/CGPA

2008 SSC 4.00

Cox,s Bazar Govt. High school, Chittagong, Bangladesh 2010 HSC 3.60

Islamia university college, ctg, Chittagong, Bangladesh Pursuing (BBA) in Marketing

Almadinah International university, malaysia,

EXPERIENCE

Dec-2014 - Mar-2017 PappaRich Restaurant, Malaysia Waiter Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS

ordering software.

Communicate order details to the Kitchen Staff

Serve food and drink orders

Check dishes and kitchenware for cleanliness and

presentation and report any problems

Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

Follow all relevant health department regulations

Provide excellent customer service to guests

SKILLS

Computer Knowledge

HOBBIES

Travelling, playing cricket, watching Movie

DECLARATION

I hereby declare that all the details furnished here are true to the best of my knowledge and belief.

REZAUL KARIM



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