Customer Service Electrical Engineering

MAKATU PALESA

Curriculum Vitae

South African

PERSONAL DETAILS

NAME : Palesa

SURNAME : Makatu

I.D. NUMBER : 931***-****-***

BIRTHDATE : 06 November 1993

GENDER : Female

MARITAL STATUS : Single

NATIONALITY : South African

HOME LANGUAGE : South Sotho

OTHER LANGUAGE : English

HEALTH : Good

CRIMINAL RECORDS : None

CONTACT INFORMATION

CONTACT NUMBERS : 076-***-**** / 078-***-****

EMAIL ADDRESS : ************@*****.***

HOME ADDRESS : 18871 Zone 14

Sebokeng,

1983

EDUCATIONAL QUALIFICATIONS

HIGH SCHOOL ATTENDED : Kgola Thuto

HIGHEST GRADE PASSED : Grade 12

SUBJECTS : Mathematics

Physical Science

Life Science

English

Sesotho

Computer

Life Orientation

YEAR : 2012

TERTIARY QUALIFICATION

INSTITUTION NAME : Sedibeng College

COURSE : Electrical Engineering N3

SUBJECTS : Mathematics

Engineering Science

Electro-Technics

Industrial Electronics

WORK EXPERIENCE

COMPANY NAME : Moss Perfume Shop

POSITION : Sales Assistant

DURATION : August 2015-November 2016

DUTIES : Keeping store clean

Giving good customer’s service

Making sure I reach the target of the day

COMPANY NAME : Inspired Internet Cafe

POSITION : Customer Service agent

DURATION : Dec 2016 – current

DUTIES : Typing

Online registration for schools, jobs and companies Faxing, Copying, Editing and Design

Scanning to attach documents

Capturing people on the online agency

Designing invitations, Funeral Programs

Downloading, uploading and installation assistance SKILLS

1. Personal Skills

2. Communication Skills

3. Negotiation Skills

4. Listening Skills

5. Sales Skills

6. Retentive Memory

7. Adequate Understanding of the Company products or services 8. Persuasion Skills

REFERENCES

CONTACT PERSON : Mr Malaoane

POSITION : Principal (Kgola Thuto secondary School) CONTACT NUMBER : 058-***-****

CONTACT PERSON : Mr Ndou

POSITION : Lecture (Sedibeng TVET College)

CONTACT NUMBER : 072-***-****

CONTACT PERSON : Abdul Reshad

POSITION : Owner at Moss

CONTACT NUMBER : 076-***-****

CONTACT PERSON : Mr Tumelo Mahlatsi

POSITION : Owner at Inspired Internet Cafe

CONTACT NUMBER : 073-***-****

Contact this candidate