Sales Representative
Resume:
Michelle Collado
**** ********* ******, *****, ** 10472
************@*****.***
EXPERIENCE
Wyndham Worldwide Vacation Ownership, New York NY 06/2016-Present
Senior Sales Consultant (Frontline) / Presenter
Meet with guests face to face and invest time in rapport building, touring the new Midtown 45 resort & amenities
and asking them to become part of our family by purchasing vacation ownership today with Wyndham
Assist new hires and other representatives in back ending and closing sales. Support managers by speaking to
customers in regards to ownership and buying decisions; completed group presentations introducing program
Cablevision Communications & Operations, Bronx NY 02/2014-05/2016
Inbound Sales Telemarketing Rep
Established relationships with new and current residential video, voice & data customers through an inbound telephone sale while reaching revenue goals
Sold Optimum Online, Optimum Voice & IO Digital cable services to residential customer ensuring revenue growth and market penetration
Understood and communicated product knowledge to customer while keeping a professional call-center environment
Demonstrated professional salesmanship through the use of highly developed sales techniques and effective presentation skills
Cablevision Communications & Operations, Bronx NY 11/2010-02/2014
Customer Support Representative III
Served as Remedy Scrubber, Lead Support and Skill builder
Responsible for providing effective and efficient customer service support to customers
Consistently met all delivery, technical, productivity, and process goals consistent with requirements
Performed all work-related tasks in a manner that was in compliance with Cablevision values, policies and procedures
Marquis Dental Spa, Astoria NY 3/2010-10/2010
Patient Care Representative/ Recall Administrator
Scheduled patient appointments and worked with SoftDent and DentiMax Schedulers
Inputted sensitive patient information and set up patient charts
Called insurance companies to get patient information and determine eligibility and cost of dental work
Contacted and scheduled 6 month recall patients and market promotions
INTERNSHIP EXPERIENCE
Phoenix Beverage Distributors, Brooklyn, NY 2013-2015
Assistant Sales Representative to Cesar Veras
Assisted distributor directly in accomplishing the sales and distribution objectives that were set by the company
Identified opportunities to grow the business and improve sales of the portfolio
Determine the product needs of customers & sold all company products
Lehman College, Bronx, NY 2008-2009
Student Services Programmer, CASA
Assisted in programs and activities sponsored by student government
Sat on Club Board in meetings & helped determine the allocation of funds for student programs & activities
Offered advice and follow-up to student clubs and organizations and other concerned issues
EDUCATION
Lehman College CUNY, Bronx, NY May 2009
Bachelor of Arts, Mass Communications
References Furnished Upon Request
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