Manager Assistant
Resume:
Unit ***
Metairie, LA *0005
Cell: 504-***-****
E-mail: *********@*****.***
Sylvia K. Boyle
Experience
**** – Present
Project Coordinator – Commercial Flooring
Assist both Owner/Manager & Estimator with bid responses to General Contractors with drawings and specs for commercial flooring. Prepare AIA Lien Waivers, Contracts, Invoicing, E-mails, Accounts Payable, Filing, Maintain all Accounts Receivables. Proficient in MS Outlook, Word, Excel & Power Point
2009 – 2011 Harrah’s New Orleans New Orleans, LA
Casino Marketing Coordinator
Assisted Player Development Executives with property’s top guests (primarily focused on $700+ ADT) by coordinating all elements of their visit, from flights, hotel, dinner reservations, comps, amenities, special requests to entertainment and everything in between. Prepared reports and created spreadsheets for PD’s to provide in-depth information on status of their guests. Proficient in the use of CMS, LMS, GSW and all other pertinent software. Also retained several other duties for department from previous administrative position, such as purchasing of tickets and catering and maintenance of billing records for local off-property sporting events and performances for the past 10 years. Proficient in the use of on-line EZ-Plan-it catering software. Pulled General Ledger reports when necessary for department Directors. Proficient in use of company on-line accounting system for check requests and invoice payments. Liaison with I.T department for all maintenance and assistance with computers and communications systems for our area. Liaison with Facilities & EVS for department maintenance. Proficient in MS Outlook, Word, Excel & Power Point.
1999 – 2010 Harrah’s New Orleans New Orleans, LA
Assistant to Casino Marketing Vice President
Assisted VP with scheduling, phone calls and guests. Prepared Power Point presentations for special projects, budgets, pulled general ledger reports for all Directors of Casino Marketing. Established and maintained good relationships with other VP’s, Directors, Managers and Supervisors throughout the casino. Handled all catering and purchasing of tickets as well as maintenance of billing records for local off-property sporting events and performances for the past 10 years. Proficient in the use of on-line EZ Plan-it catering software. In the last year working with VP, was challenged with the task of learning all VIP software such as, CMS and LMS quickly in order to take on the additional task of working with PD Execs and assisting their guests. Liaison with I.T. department for all maintenance and assistance with computers and communications systems for department. Liaison with Facilities and EVS for all maintenance.
1996 – 1998 The Doody Group
Assistant to President
Handled all company business for President of company as well as his board positions throughout the country, Arranged all international travel and accommodations. Assisted with several residences locally as well as in other states.
1995 – 1996 Self-Employed New Orleans, LA
Casino Consultant
Coordinated move of approximately 25 former Harrah’s Casino Marketing Host Department staff from New Orleans to Paradise Island business operations based in Ft Lauderdale, FL
Coordinated Bahamian licensing for all hosting employees in FL in order to work at Paradise Island property
Set up new offices for Casino Marketing as well as recruitment of employees to run department offices in Ft Lauderdale, FL
Coordinated FAM tours of restaurants and entertainment in Miami, FL to acquaint staff with new city and property
1994–1995 Jazz Casino Company New Orleans, LA
Assistant to Casino Marketing Vice President
Handled all departmental business for VP of Casino Marketing
1990-1994 Cox Communications New Orleans
Assistant to General Manager
Handled all departmental business for General Manager
Education
1980 – 1999 University of New Orleans New Orleans, LA
University of New Orleans, Court Reporting, HTML, MS Access I & II, Adobe PhotoShop
Graduated from Ft Walton Beach High School Florida
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