Executive Assistant Administrative

PAULA E. ANDERSON

312-***-**** / *******@*****.***

Accomplished, results-oriented professional Executive Assistant with extensive experience interacting and building positive relationships with C-level executives, Board Directors, and all levels at Fortune 500 companies. Highly skilled in complex project management, strong organizational skills, meeting/event planning, and recognized for effective professionalism, leadership, flexibility, and adaptability in today’s fast-paced, fluid business environment. Detail oriented and possesses exceptional verbal, written, and communication skills with experience demonstrating progressive levels of responsibility and a stable employment history. PROFESSIONAL EXPERIENCE

HEIDRICK & STRUGGLES

Global executive search firm specializing in retained executive search, leadership, and culture shaping Executive Assistant 2016 – Present

● Proactively support Partner in all aspects of complex global C-Suite and senior executive searches

● Build and maintain positive relationships with clients and candidates

● Collaborate and monitor internal team members throughout the entire search process o Document and presentation preparation, development, and publication o Confidential verbal and written communication with clients and candidates o Database quality management

o Prepare, submit, and monitor client invoicing and payment, as well as Partner and candidate expense reports

o Coordination of calendars, correspondence, and diverse communication technologies o Facilitate heavy international and domestic travel arrangements for Partner, clients, and candidates

o Established administrative expertise in international travel documents

● Assist in facilitating development of future business

● Maintain high level of discretion required to protect client and candidate confidentiality EGON ZEHNDER

International retained executive search firm concentrating on senior level positions Executive Assistant 2003-2016

● Supported Partners and Consultants in all aspects of the search process

● Developed and implemented innovative administrative tools to analyze client and candidate workflow that were adopted globally by the firm

● Designated as a global training resource for complex proprietary database covering all aspects of the business

● Planned and executed all aspects of business-wide special events and meetings throughout the U.S. including contract negotiation, site selection, developing site infrastructure, coordinating presenters, selecting, and supervising vendors and staff, coordinating marketing and invitations, and serving as on- site project manager

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Paula E. Anderson (page 2)

AMERICAN MANAGEMENT SYSTEMS – now part of CGI Group, Inc. Independent information technology and business process services firm Human Resources Generalist 1997-2002

Expertise in employee relations, performance management, benefits, compensation, workforce development, training and recruiting in the Chicago office and throughout a multi-state region

● Counseled and coached managers and employees on HR issues

● Developed and oversaw the implementation of a new hire orientation program

● Conducted a variety of in-house seminars and focus groups for both managers and employees

● Monitored strategies for continuous improvement in recruiting, staffing, and training

● Analyzed and wrote job descriptions for HR staff to define roles and responsibilities

● Assisted with conflict resolution

● Conducted exit interviews and coordinated separation process with internal departments

● Analyzed completed performance reviews

● Collected and analyzed internal and external data for semi-annual compensation reviews

● Managed workforce training and development program with $1+ million annual budget

● Managed Human Resource databases

● Recruited, hired, and trained recruiting staff responsible for staffing 200 technical positions Executive Assistant

● Provided executive level administrative services to senior executives with responsibilities on three continents including domestic and international travel

● Managed an administrative staff of 10 individuals

● Managed transportation, housing, and office facilities for 200+ traveling technical employees

● Planned and executed a wide range of business meetings throughout the globe

● Planned and held promotional events for groups as large as 5000 clients and staff

● Ensured smooth coordination of workflow and communication between executives and employees, customers, and vendors

● Managed all communications, including written and electronic correspondence and telephone GRANT THORNTON LLP, Chicago, IL

Global accounting, tax, and business advisory firm Administrative Assistant

● Assisted team of 10 executives with a wide variety of administrative tasks EDUCATION

Bachelor of Science, Human Relations, Milligan College Certificate in Interior Design, Harrington College of Design Professional in Human Resources, Society of Human Resource Management AWARDS

American Management Systems Excellence Award for Outstanding Performance (International Employee of the Year)

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