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Manager Service

Dearborn, Michigan, 48124, United States
May 21, 2018

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Mark Matthews

***** ****** ******, ********, ** 48124

Telephone: 313-***-**** E-mail:


A General Management position in warehouse and/or distribution operations


Extensive management experience in shipping, receiving, inventory control, production and truck operations.

Track record of gaining greater efficiencies from existing resources.

Strong communication and interpersonal skills; skilled in building effective teams to maximize results.


Syncreon, Warren, MI 08/15 - 01/18

World Wide Logistics, Warehousing, Distribution, Sequencing and Kitting Operations

Operations Shift Manager for Fiat Chrysler Warren Truck Plant Broadcast Sequence Center

Managed all the materials moving through the facility and the Broadcast of 30 different parts to Fiat Chrysler Warren Truck Assembly Plant

Worked with my three Supervisors as a team to direct and guide the work force to meet customer goals.

The work force consisted of Truck drivers, Fork lift operators and Sequence personnel – total of 48.

Training, quality, housekeeping, process follow through, Safety awareness, general maintenance

US STEEL, Ecorse, MI 10/08 – 05/15

Worldwide steel manufacture

Operations Shift Manager for Iron Making Services

Managed the storage and movement of materials, inbound freighters, and rail truck and eight equipment operators.

Worked with engineering a screening project for material and equipment movement for the dock.

Worked closely with the Maintenance group on improving the belt systems and the distribution of materials on Zug Island.

A V TRANSPORT, Clawson, MI 03/08 – 07/08

Michigan based trucking company established in January 2008.

Vice President Operations

Managed truck load operations, sales, billing and payroll. Supervised five truck drivers.

Increased profit margins an average of 7% on freight moves.

Developed and implemented billing procedures.

CHURCHILL FREIGHT SERVICE, Detroit, MI 09/00 – 03/08

International freight brokerage company with annual sales of six million USD.

Brokerage Operations Managers (06/02 – 03/08)

Managed the Brokerage department for truck load shipments. Supervised a staff of two.

Achieved an average net income of 17% over the last four years.

Established good relations with outside carriers which resulted in expeditious and cost-effective freight shipments.

Chrysler Stamping Manager (11/00 – 03/08)

Managed the Chrysler Stamping truck over rail operations for three assembly plants.

Built customer confidence due to no service failures.

Coordinated and oversaw the shipments of seventeen outside carrier groups.

Dispatcher (09/00 – 11/00)

Tracked the pick up and delivery movements for forty drivers using Qualcom.

Promoted to Chrysler Stamping Manager.

ROCKY PEANUT COMPANY, Ferndale, MI 09/97 – 01/00

A Michigan based candy and nut manufacturer and distributor.

Production Packaging Manager

Managed product and labeling production, quality control and purchasing for two shifts. Hired, trained and supervised a production team of up to forty-six.

Developed and implemented a per piece production cost analysis and product tracking process.

Increased production volumes from 5,000 to 170,000 pieces per month in conjunction with reducing staff by 2/3.

Maintained packaging material costs at or below September 1997 pricing levels.

F.X. COUGLIN, Taylor, MI 03/96 – 04/97

An International Logistics company

Supervisor of Operations

Supervised the Shipping, Receiving and Repack Production departments and the Chrysler Training Center. Supervisory responsibility for four lower-level supervisors and sixty-one production employees.

Planned and set up training for repack production staff. Training resulted in a 7.5% reduction in container costs due to increased efficiency in packing.

Completed ISO 9001 Certification for two facilities.

MCLOUTH STEEL CORPORATION, Trenton, MI 02/93 – 03/96

A major national supplier to the automotive and appliance industries for hot and cold roll steel.

Railroad Yard Master

Supervised the rail operations within the Shipping and Receiving departments, and the Hot Metal division. Supervisory responsibility for six railroad crew members and sixteen track employees.

Assisted with the successful consolidation of the Railroad and Track Maintenance departments.


National contract service that provided warehousing and distribution services to Original Equipment Manufacturers.

Supervisor of Operations

Supervised shipping, receiving and part sequencing operations, and daily deliveries to the Mazda Assembly Plant. Supervisory responsibility for six drivers and sixteen sequencers, loaders, shippers and receivers.

Maintained 100% accuracy of parts delivered.

Assisted with the successful relocation of the Sequence Center from Monroe, MI to New Boston, MI without service interruptions.

MCLOUTH STEEL CORPORATION, Trenton, MI 01/90 – 01/91

A major national supplier to the automotive and appliance industries for hot and cold roll steel.

Supervisor of Store Room Operations

Supervised the shipping, receiving, inventory control, and distribution functions for the Store Room. Administered the department’s safety program. Supervisory responsibility for eight employees.

Revamped the Store Room. Worked with department managers to identify obsolete parts.

AUTOCON OF MICHIGAN, Detroit, MI 05/89 – 01/90

Logistics company for the Automotive Industry


Supervised the receipt, sorting and shipment preparation of packaging materials received from General Motors to be returned to their suppliers. Supervisory responsibility for a staff of twenty.

Developed and implemented a new process for sorting materials that increased efficiency by 12.5%.

UTDC CORPORATION, Detroit, MI 09/86 – 05/89

Developer and Construction Company for the Detroit People Mover.

Storekeeper 1

Responsible for shipping, receiving and inventory functions, and processed warranty claims.

Established a tracking system for purchase orders and supplier warranty claims.


Manufacture of office furniture and distributor

National Parts and Service Manager

Directed and oversaw the shipping, receiving, purchasing and inventory control functions of the Parts and Service department. Responded to parts requests from the dealer network and other customers.

Created a Parts and Service Manual and established a National Parts and Service Hot Line for the Dealer Network.

Implemented a parts inventory system that reduced back orders from 22% to less than 2%.


Associate of Science Degree in Computers, Henry Ford Community College, Dearborn, MI

References Available Upon Request

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