Service Manager

Timothy Ackerman

** **** **.

Winsted,Conn. *****

**********@*****.***

Dear Prospective Employer,

In the interest of exploring employment opportunities within your organization, my resume is enclosed for your review and consideration.

I am actively seeking a technical position with your company. I have experience with television control room layouts and studio production facilities. I have worked on many station re-builds, integration of new digital equipment, as well as remote productions. I am confident that my professional skills and work experience can be put to valuable use within

your company. My work experience as a Supervisor / Technician has well rounded my background. It has also sharpened my troubleshooting, diagnostic, and repair and problem resolution skills. I believe this experience will enable me to substantially contribute to your organization.

So we may discuss your needs and my qualifications further, I may be reached at the above address, email or 860-***-****

Thank you for your time and consideration. I look forward to meeting with you in the near future.

Sincerely,

Timothy Ackerman

Enclosure: Resume

OBJECTIVE To secure a technical position that will challenge, utilize and expand upon effective troubleshooting, diagnosis and repair skills. 12/12-present Tek Systems., Hartford,CT

Sr. Technician, Project manager, Engineering

• Installation, service and upkeep of existing AV.

• Manage all in-house AV projects

• Design A/V systems

12/08- 12/12 ADTECH Systems Inc., Sudbury, Ma.

Sr. SERVICE TECHNICIAN

• Diagnosis problems and implement a fix to problem.

• Test large integrated systems and train client on use.

• Keeps positive and effective interaction with internal customers 12/06-12/08 AVI- Audio Visual Innovations, Burlington, Ma. CTS-SERVICE MANAGER/ Technician

• Handle scheduling and resources for the department.

• Diagnosis problems and implement a fix to problem.

• Ability to test large integrated systems and train client on use.

• Manage the process on how service calls and contracts are handled.

• Manage service employees as well as performing service call duties. HB Communications, Waltham, Ma

06/05-12/06 A/V Technician

•The know how on reading blueprints and wiring A/V racks.

•Soldering experience

•Installation of all kinds of A/V systems on client sites. (From touch panels to mics and all projectors, and flat screens.)

•Knowledge of Creston, AMX, Clear One, Polycom, and Tandberg equipment.

•Experience project managing A/V projects.

•Extron media link prog. Windows 2000 and XP/Office suite experience.

•Knowledge and understanding of all wire types and connectors on all A/V and other related cables.

Tampa Bay Community Network, Tampa, Fla

09/01-01/05 Station Engineer

•Design and install Non-Linear Editing suites, as well as automation and logo generators to master control.

•Service and maintain all equip.

•Complete troubleshooting knowledge of audio / visual sys.

•Understands A/V signal and control flows.

•Familiar with Video technology e.g., CRT, LCD, ILA, DLP---NTSC / PAL

•Built a mobile production truck with features like 10 camera capability, graphics, DVE, instant replay, slo-mo, and an 8-bus sound mixer.

•Constructed and upgraded studios edit suites and master control from 3 4” U- matic to DVCPRO decks and edit controllers.

The Whitlock Group, Tampa, Fla

06/97-09/01 CTS- Installation Supervisor

•Site supervisor on the rebuild of the production facilities at Old Dominion Univ. in Norfolk, Va as well as U of South Florida, Tampa Fla..

•Extensive troubleshooting experience, optimization skills with the ability to identify problems involving software and hardware.

•Highly organized and detail-oriented, using a systematic approach to manage multiple projects and tasks effectively.

•Build-out and remodel of many TV studios and professional production facilities. WNCF-TV Montgomery Ala., WXII Winston-Salem N.C., as well as re-locating TV MARTI from Washington D.C. to Miami Fla., and production facilities for the Florida Panthers of the NHL

EDUCATION 1987-1986 Technical Careers, Institute, Windsor, CT Electronics Eng. 1982-1978 Lycoming College, Williamsport, Penn Mass Communications

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