** ****** ******

Bristol CT, *****

860-***-****

ac5jm8@r.postjobfree.com

Isaiah Simmons

SKILLS

Microsoft excel (3 years) Microsoft word (5 years) Data entry (2 years) Computer (10 years)

EXPERIENCE

American Customer Care - Bristol, CT Call Center Representative

January 2018 - PRESENT

●Answer phones and take billing for Crystal Rock water company.

●Put orders in for water, coffee and office supplies.

● Data entry. Billing entry. Customer retention.

The Paper Store - Bristol, CT Sales Associate

December 2017 to January 2018(seasonal)

●Taking and filling online orders.

●Receive shipment and restock. Recover store. Organize back room for excess product

●Assist customers. Greet customers. Answer telephones.

GameStop - Bristol, CT Guest Advisor

October 2017 to April 2018

●Assist customers. Ring out sales.

●Discuss current and future promotions. Explain what deals GameStop offers.

●Take trade ins and restock shelves.

●Close store. Count money at the end of shift. Cash drops

Faneuil - Bristol, CT Call Center Representative

November 2016 to March 2017

●Answer phones for access health.

●Assist customers with enrolling in health insurance.

●Assist customers with any questions.

●Data entry. Proficient with excel and outlook

Scott Metal Finishing - Bristol, CT Production Coordinator

July 2014 to September 2016

●Passivate metal.

●Set up pick up and drop off.

● Face to face interactions with customers.

Home Depot - Bristol, CT Sales Associate

March 2012 to January 2013

●Measure and cut lumber

●Assist with building materials questions

●Load cars for customers

●Open store/safety checks

●Educate on when plants should be planted and harvested

USAF - Hurlburt Field, FL Aerospace Maintainer journeyman

December 2008 to January 2012

●Graduated basic training February 2009

●Graduated Tech School August 2009

●85% on CDC testing

●Certified to work on cargo aircraft.

●Fix aircraft.

●Final inspections before takeoffs.

●Check to see what specialist were needed to perform routine maintenance on aircrafts.

EDUCATION

Bristol Eastern High School - Bristol, CT

September 2004- June 2008

●Varsity football 3 years

●Varsity Track & Field (outdoor) 4 years

●Varsity Track & Field (indoor) 3 years

AWARDS

●NATIONAL DEFENSE SERVICE MEDAL

●BASIC MILITARY TRAINING MEDAL

●HUMANITARIAN SERVICE MEDAL

●All Conference CCC-South indoor & outdoor 2006-2007, 2007-2008

●All Conference CCC-South Football 2007-2008

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