Customer Service
Resume:
Bristol CT, *****
************@*****.***
Isaiah Simmons
SKILLS
Microsoft excel (3 years) Microsoft word (5 years) Data entry (2 years) Computer (10 years)
EXPERIENCE
American Customer Care - Bristol, CT Call Center Representative
January 2018 - PRESENT
●Answer phones and take billing for Crystal Rock water company.
●Put orders in for water, coffee and office supplies.
● Data entry. Billing entry. Customer retention.
The Paper Store - Bristol, CT Sales Associate
December 2017 to January 2018(seasonal)
●Taking and filling online orders.
●Receive shipment and restock. Recover store. Organize back room for excess product
●Assist customers. Greet customers. Answer telephones.
GameStop - Bristol, CT Guest Advisor
October 2017 to April 2018
●Assist customers. Ring out sales.
●Discuss current and future promotions. Explain what deals GameStop offers.
●Take trade ins and restock shelves.
●Close store. Count money at the end of shift. Cash drops
Faneuil - Bristol, CT Call Center Representative
November 2016 to March 2017
●Answer phones for access health.
●Assist customers with enrolling in health insurance.
●Assist customers with any questions.
●Data entry. Proficient with excel and outlook
Scott Metal Finishing - Bristol, CT Production Coordinator
July 2014 to September 2016
●Passivate metal.
●Set up pick up and drop off.
● Face to face interactions with customers.
Home Depot - Bristol, CT Sales Associate
March 2012 to January 2013
●Measure and cut lumber
●Assist with building materials questions
●Load cars for customers
●Open store/safety checks
●Educate on when plants should be planted and harvested
USAF - Hurlburt Field, FL Aerospace Maintainer journeyman
December 2008 to January 2012
●Graduated basic training February 2009
●Graduated Tech School August 2009
●85% on CDC testing
●Certified to work on cargo aircraft.
●Fix aircraft.
●Final inspections before takeoffs.
●Check to see what specialist were needed to perform routine maintenance on aircrafts.
EDUCATION
Bristol Eastern High School - Bristol, CT
September 2004- June 2008
●Varsity football 3 years
●Varsity Track & Field (outdoor) 4 years
●Varsity Track & Field (indoor) 3 years
AWARDS
●NATIONAL DEFENSE SERVICE MEDAL
●BASIC MILITARY TRAINING MEDAL
●HUMANITARIAN SERVICE MEDAL
●All Conference CCC-South indoor & outdoor 2006-2007, 2007-2008
●All Conference CCC-South Football 2007-2008
Contact this candidate