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Johannesburg, GP, South Africa
May 21, 2018

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Sicelo Shabangu

Contact details for interview


Personal Summary



Full Names

Sicelo Shabangu

Identity Number




Driver’s License


Residential Area


Notice Period

1 month

Contact Number


Availability for Interviews

Office hours

Personal Outline

Sicelo is a certified SAP Business ByDesign implementation consultant tasks (Project Kick-Off workshop, Business Case Exercise, Scoping Exercise, Business Scenario, Project Verification Q-Gate, Organizational Management Workshop, Organizational Management Exercise, Project Status Update, Prepare Phase Activities, Where to Go for Help, System Admin/Fine-Tuning Workshop, Fine-Tuning Exercise, Solution Acceptance Q-Gate, Cutover Planning Workshop, Data Migration Workshop, Project Status Update, System Landscape, Test Workshop, Testing Exercise, Test Plan Update, Project Status Update, End-to-End scenario Walkthrough Part1, End-to-End scenario Walkthrough Part2, Readiness Acceptance Q-Gate, Go-Live Activities), he has completed SAP Business One training, he also knows SAP Business By Design configuration, authorisation and access roles to user, system support and all the module’s transections for SAP Business By Design, also completed SAP Business By Design GLX (Go Live-Experience) training. He also knows retrieve and manipulate data using Microsoft SQL server management studio and also involved on SAPPI project. He worked as a selector at Shoprite Distribution/Warehouse from 2012 and a year later he has been promoted to be a supervisor up until2014.

Then move to MBSA, he work there for 8 month as an extruder operator. He has a top achiever on SAP HR and MS Office. He likes to be an integral part of a dynamic team where his enthusiasm, dedication, skill and hard work will lead to success not only for himself, but also for the company he represents and his team. He’s a confident people’s person, success driven, well organized and also have the potential to put any company’s interest in heart, he’s a fast learner, always up for challenges, he have problem resolving skills, able to handle pressure, good time management, he take instructions and also willing to learn new things.

Knowledge and skills

Good communication skills, both oral and written.

the ability to think logically

a good memory of how software and operating systems work

excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution

the ability to work well in a team

problem solving skills

a strong customer focus

the ability to prioritize your workload

Attention to detail.

SAP system - Basic

Problem solving skills

High self-esteem and confidence level

Advance computer skills

Transact-SQL - Programming Techniques and Error Handling

Passport to Success – Soft Skills

Stress management

Conflict management

Communication Skills

Presentation Skills

Time management

Education and Training

Courses Completed & Certifications




Grade 12

Hlomani High School


IT (Technical Support NQF Level 4)

ProServ South Africa


SAP super user

SAP Academy


Overview of SAP ERP Financials

SAP Learning Hub e-learning


SAP ERP HCM Overview

SAP Learning Hub e-learning


SAP Business Intelligence Solutions

SAP Learning Hub e-learning


SAP ERP Business Process Basics and Navigation

SAP Learning Hub e-learning


SAP Navigation

SAP Learning Hub e-learning


SAP Overview

SAP Learning Hub e-learning


Overview of the SAP Supply Chain Management

SAP Learning Hub e-learning


Getting Started with SAP S/4HANA: Working with the Launchpad

SAP Learning Hub e-learning


Overview of the SAP CRM Solution

SAP Learning Hub e-learning


HR + Finance with SAP S/4HANA Cloud and SAP SuccessFactors

OpenSAP e-learning


Microsoft Office

Alison (Online course)


Microsoft Outlook

Alison (Online course)


Microsoft Excel

Alison (Online course)


Microsoft PowerPoint

Alison (Online course)


Microsoft Word

Alison (Online course)


Experience Summary


Company / Project



Shoprite Distribution

October 2012-December 2013


Shoprite Distribution

December 2013-December 2014

Extruder Operator

MBSA (MasterBatch SA)

September 2015-April 2016

MICTSETA Technical Support NQF level 4 Leanership


April 2016 - April 2017

Junior Technician


May 2017-31 December 2017

Experience Detail


Shoprite Distribution

October 2012-December 2013

Duties & Responsibilities:

• Prepare and load merchandise to specific warehouse selecting location

• Operate warehouse equipment in a secure and considerate manner

• Keep appropriate batteries and fuel in assigned equipment

• Report any risky vehicles to supervisor

• Maintain a sanitary, neat, and arranged work environment

• Make sure that all cases and pallets are correctly identified with the accurate store number

• Secure chosen cases and conduct closing pallet preparations

• Arrange and place assembled case pick pallets and shift assembled pallets from picking areas to a dock door

• Perform visual and operational vehicle security inspections

• Carry out count/exception on pick slot locations if amounts are less than requested


Shoprite Distribution

December 2013-December2014

Duties & Responsibilities:

Trains new employees to become a valuable part of the team.

Reviews employee performances and provides feedback and suggestions for improvement.

Ensures employee compliance to protocols and standards.

Ensures the warehouse inventory is clearly identified and readily accessible.

Maintains a clean and safe working environment.

Maintains, if not surpasses, quality expectations and standards required from the department.

Identifies measures that can improve various warehouse processes without the additional financial burden.

Monitors and tracks the progress of deliveries.

Run reports

Responsible for documentation pertaining to the shift assignment.

Extruder Operator

MBSA (MasterBatch SA)

September 2015 – April 2016

Duties & Responsibilities:

Ensure that the products produced and shipped conform and meet quality standards and customer specifications.

Monitor product standards focusing on quality-control programs.

Know, understand and conform to all quality processes for production efforts.

Use basic math skills to perform quality control checks.

Perform all aspects of the job in a safe manner and observing all safety regulations.

Responsible for cleanliness and housekeeping of the production machinery and surrounding area in accordance with 5-S standards. Ensure a clean and safe workplace.

Change and load recipe data for the material handling system.

Change color, drain system and set let down percentage.

Start/shut down a sheet extruder.

Adjust extrusion process, speed, bank and pressure settings.

Read pressure setting to determine when the screen and breaker plate requires cleaning.

Change out hot dies and set die temperatures to profile settings.

Set roll stand gap and set the temperatures according to profile.

Accept other responsibilities that may be assigned.

Communicate issues to Team Leader, Maintenance and/or Management in order to facilitate corrections.

Look for opportunities to improve current operations.

Able to perform job requirements with minimal supervision.

Responsible for documentation pertaining to the shift assignment.

MICT FETC IT Technical Support Learner ship


May 2016 – July2016

Duties & Responsibilities:

Attended MICT Technical Support learnership with EOH ProServe. Attending this learnership to obtain a qualification in a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support

As a learner on the MICT FETC IT Technical Support Learner ship through ProServe I have successfully completed the following courses:

How to communicate effectively with fellow IT Staff and users of information systems.

Demonstrate an understanding of different types of computer systems and the use of computer technology in business.

Demonstrate an understanding of problem solving techniques, and how to apply them in a technical environment.

Demonstrate an understanding of Computer Technology Principles.

Select and use materials and equipment safely for technological purposes.

Work effectively as a team member within a support team.

Carry out, under supervision, small sized tasks to demonstrate knowledge of techniques and skills needed in one or more of the following areas of majoring/specialization:

Hardware Infrastructure Support for Personal Computers

Hardware and Infrastructure Support for Office Products

Data Communication and Network Support

Under Readiness to Work – Passport to Success

Problem solving skills

Being a Good Team Player

Presentation skills and Public Speaking Skills

People skills

Entrepreneurial skills

Listening: a key to Positive Relationships

The Power of a Positive Attitude

Personal Values

Goal Setting

Respecting Self and Others

Assertiveness: Speaking Directly, Honestly and Respectfully

Dealing Effectively with Criticism

Stress Management

Managing Conflict

Workplace Protocol and Keys to Being a Good Employee

Time Management

Through EOH SAP Academy I have successfully completed the following courses:

Presentation Skills

AHA program ( Authentic Happiness Attitude)

-Work Readiness and work Success Assessments

-Self-Awareness Test

-Personal leadership and emotional Intelligence

-Whole Brain Model

-A quadrant: the rational Self

-Work Readiness and work Success Assessments

Enneagram: Self-Awareness Test

SAP ERP Modules

SAP Overview

SAP ERP Business process basics and Navigation

SAP Business Intelligence solution

SAP ERP HCM overview

Overview of SAP ERP Financial

Overview of SAP Supply Chain Management

Overview of SAP Customer Relationship Management

Getting Started with S/4 HANA: Working with the Launchpad

Junior Technician


May 2017-December 2017

Duties & Responsibilities:

Retrieve and manipulate data using Microsoft SQL server management studio.

Create connections between pieces of data.

Testing the UI (user interface) before go-live.

Creating SAP Business ByDesign training document for all modules, all the transections in the system.

Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.

Improves client references by writing and maintaining documentation.

Participates in development of client training programs by identifying learning issues; recommending instructional language.

Accommodates client disabilities by recommending devices and techniques.

Avoids legal challenges by monitoring compliance with service agreements.

Improves system performance by identifying problems; recommending changes.

Updates job knowledge by participating in educational opportunities; maintaining personal networks.

Accomplishes information systems and organization mission by completing related results as needed.



Contact Person


Contact Numbers


Mr. Emanuel



Shoprite Distribution

Mr. A Maela




Helen Bagnal




Michelle Williams




Ryno Weyer

Training manager


Contact this candidate