In pursuit of my instinct passion, expertise and experience in the field of IT, I have

always been aiming to reach to the pinnacle of this realm. Desirous to excel, I am looking forward to a challenging position that entails an extra ordinary hand at deft with highly progressive and reputable organization committed to impart excellence utilizing my expertise and skills to the maximum.

1 year of experience with Tata Consultancy services Ltd As Process Associate ( Market Research Domain)

2.8 years of experience with aurionPro Solutions S.P.C. As ERP Support Engineer(ERP Domain)

1 Year of experience with Focus Softnet Bahrain as ERP Functional Consultant

(ERP Domain)

Presently working as System Administrator in Al Noor International School from 15/Jul/2012.

Databases : SQL Server 2k,2005,2008,2012,2016

Server Knowledge : Windows Server 2003,2008,2012,Sharepoint 2013

Operating Systems : All windows OS, Ubuntu

Report : Microsoft Visual Studio Crystal Report,Crystal Reports 8,9,10,11.13, VISIO, Microsoft

Projects, EDraw

Interactive White Boards : Promethean and Epson Interactive white boards.

IP Based Telephone System : Cisco and Yeastar

PROFESSIONAL SUMMARY

CAREER OBJECTIVE

SKILLSET

ERP (Enterprise Resource Planner)

CRM (Customer Relationship Management)

HCM (Human Capital Mangement)

SCM (Supply Chain Management)

HMS (Hospital Management System)

ACADEMIC SOULUTIONS

ICT

Market Research

Project Management

System Administration

Employer: Al Noor International School

Role: System Administrator

Duration – July 15 2012 till date

ABOUT Al Noor International School-

Established by a group of highly motivated educational enthusiasts, Al Noor International School was created with one primary aim; to provide a high standard of quality education to children of various nationalities with multi curriculum. Today, many years later, Al Noor International School continues to deliver a congenial atmosphere, ensuring a fertile ground for the happy development and growth of every child. JOB DESCRIPTION

I work to ensure that the computer systems are kept working in an efficient manner. This can include fixing any issues with the design of the sophisticated network which connects multiple locations of the campus through vlan’s, managing different kind of softwares which meets the requirement of the school managements and maintaining more than 500+ computers in the school. PROFESSlONAL EXPERIENCE

DOMAIN KNOWLEDGE

RESPONSIBILITIES

1. Promoting best practice in the development of information systems; Working with

“super users” in all departments of the organization to ensure the use of consistent, high standards in the management of information. 2. Providing support to all users, listening to concerns and identifying issues, finding and implementing solutions.

3. Providing “business analyst” skills to all user departments of the organization. 4. Supporting the Director of School, QA department, Head Teachers, HR & Accounts in the establishment, development and communication of the organization’s ICT and IS strategies, including project management. 5. Maintaining and developing a modern, cost effective, stable and secure ICT infrastructure available 24 hours per day, 365 days per year; 6. Setting up and monitoring contracts with external suppliers for the provision of technical support as required.

7. In conjunction with the Finance and Director, setting, agreeing and monitoring IT budgets.

8. Working with members of the ICT team to develop their skills and knowledge and to ensure that they are integrated into the business of the School. 9. Undertaking the role of Data Controller for all statutory purposes. 10. Providing a minimum level of induction training to new starters. Developing, in liaison with HR, a formalized training programmer for all users with the aim of raising skills, standards and awareness in the use of ICT applications (Microsoft word, excel and outlook) and promoting consistency across the organization. 11. Introducing new software’s and hardware’s required for the school IT infrastructure and for better easy solutions.

12. Implemented Share Point 2013 and new dynamic report card software which works with any type of syllabus.

13. Provided user specific MIS reports through crystal reports 2013. 14. Installation, training and monitoring the Interactive white boards of Epson and promethean.

15. Taking proper back of all domain users, outlooks, software databases on daily and monthly basis.

16. Managing different locations using the vpn for inter connectivity of resources like telephone, internet, and software’s.

Employer: FOCUS Softnet,Bahrain.

PRODUCTS – FOCUS5,FOCUS6,FOCUS RT,FOCUS I,ARMS

Website- www.focussoftnet.com

Role: ERP Implementation Consultant

Duration – May 8 2011 to 11 May 2012

ABOUT FOCUS Softnet-

Focus Softnet is a Multinational software service provider operating across the globe with more than 25 branches and having a customer base of more than 30,000.Head Quartered in Dubai with local presence in the Kingdom of Bahrain with a dedicated supported team. Focus Solutions Powers small and medium business enterprises with holistic integrated applications designed for stringent budgets. This unique positioning is made possible due to our extensive research and in-house development across a wide base of clients from diverse industries. For Clients, Focus provides either modular solutions customizable to your needs or app-from-scratch development services based on your requirements of the final solution.

JOB DESCRIPTION

• Defining and determining the scope of the deliverables

• System Requirement Specifications study through a detailed system study

• Designing a functional framework based on which the development takes place

•Authoring Project Related Documents viz. Business Requirement Document, SRS, GAP Analysis, Reverse Traceability Matrix etc

• Active role from the time of System Requirement Study (Functional) to till end of the implementation of the software system (Work Flow diagrams, SRS, Business Requirement Document and Implementation of ERP System)

• Training the users on Implemented ERP system and supporting them in live operations

• Preparing Project task wise schedules and Plans

• Assigning responsibilities to the team members

• Ensuring the adherence to the time line and work progress

• Customer Relationship Management

• Team Management

• Interaction with the stakeholders for project kickoff

• Planning of Project schedules and the deployment of consultants within the region

• Define preliminary Project Scope Document

• Monitor project performance and analyze deviation from the Project Scope

• Monitor the Project status and implement corrective actions

• Management of stake holder expectations

• Ensuring the adherence to the time line and work progress

• Obtain formal sign off, document and communicate with stakeholder

• Measure the Service Quality and Customer Satisfaction

• Closing the Project Activities and Documentation of Deliverables Other Tasks has to be taken care as an Implementation Consultant are 1) Migrations of data

2) Determine migration timing

3) Generate the data templates

4) Freeze the toolset

5) Customization of forms based on client requirements 6) Creating reports as required

Customizations required by the clients are taken care very sensitively and implements such that client gets the best result out of the software. Modules Involved in FOCUS

Finance

Inventory

Purchase

BFSI

Fixed Assets

Sales

HCM

HMS

SCM

CRM

Academic Management System

Project Management System

Warehouse Management System

Manufacturing and production.

Employer: AurionPro Solutions S.P.C,Bahrain.

PRODUCT – FAME ERP

Role: Senior Support Engineer

Duration – June 1 2008 to 3rd march 2011

ABOUT THE PRODUCT: FAME (Financial Application for Medium Enterprises) WEBSITE – www.fameERP.com

JOB Description

As a Senior Support Engineer I involved in various business operations and helped the organization to achieve cost-effective production with increased quality, efficiency and satisfied customer service. Installation and implementation of the product was the major work by handling more than 6 projects at same time. Involved in documenting the business process by identifying the requirements and also involved in finding the system requirements. Due to my wide knowledge in FAME ERP, I also involved in user-training of FAME ERP related to Business process and also was responsible for implementing the same. Also took active part in data modeling and business modeling.

Responsibilities:

Design and development of customized forms and reports.

Installation and implementation of the product and sql server.

Management of the whole project for implementing the requirement on the decided timeline.

Management of a team constituting programmers, application architects etc for the project completion.

Management of the efforts of each of the project team resource.

Interaction with the client across the geography.

Design discussions and qualitative measures.

Presentations for the client on the required functionality.

Customization of forms for the client requirement with the help of FAME Designer suite and Sql Queries.

Business and functional level discussions and analysis. Modules Involved

Accounting

HR and Payroll (HRMS)

Procurement

Sales

F&B POS

Retail POS

GOLF

Membership Management

Loyalty

Manufacturing & Production

Inventory

Asset Management

CRM

Projects

Optical

Employer: Tata Consultancy Services LTD. Velacherry,Chennai. PRODUCT – BASES (AC Nielesen)

Role: Market Research Analyst

Duration – May 2007 to June 2008.

Remarkably gifted, knowledgeable and resourceful Market Research Analyst with 1year experience in collecting and analyzing data to evaluate existing and potential product and service markets; identifying and monitoring competitors and researching market conditions and changes in the industry that may affect sales.

Recruitment of fresh resources to the company through the interview process.

Participation in the TCS-School initiative for the awareness of the service environment to the students.

Exceptional ability to respond to information requests from management, posts and other key stakeholders as appropriate.

Great ability to plan, develop and implement research projects.

Proven ability to analyze complex data and communicate and disseminate this information to laypeople clearly and accurately.

In-depth ability to talk knowledgeably about statistical implications in context.

Strong ability to give attention to detail and to prioritize tasks and meet deadlines.

Uncommon ability to manage the demands of personal work peaks and demands, and manage time effectively.

Strong project management experience.

Strong team management skill and immense ability to form and manage relationships.

COMPANY SPECIFIC ENDEAVOURS

PERSONAL SKILLS

Excellent verbal and written communication skills.

Profound interpersonal skills and the ability to communicate with people across the organisation, and externally.

Remarkable project management and strategic planning skills.

MCA from Bishop Heber College,Trichy,Tamil Nadu,India (2004 to 2007) with an aggregate of 74%.

BCA from M.I.E.T,Trichy,Tamil Nadu,India(2001 to 2004 with an aggregate of 72%.

Achievements:

Active participant in the School and College level cultural activities.

Active member of National Service Scheme activities. Served in the Organizing committee for the various ventures and activities scheduled in the College.

Involved in the activities planned in the companies of which I was a part.

Date of birth : March 2, 1983

Sex : Male

Marital Status : Married

Nationality : Indian

Languages known : English, Hindi, Malayalam, Tamil

Passport Number : N5199750, Date of expiry- 18-06-2026

Mobile No : 009**********

Email : ac5jdd@r.postjobfree.com

PERSONAL DETAILS

EDUCATIONAL QUALIFICATIONS AND ACHIEVEMENTS

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