Medical Administrative Assistant

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING

JULMARI DIAZ

***** ****** ***** *****, ********, FL 34714 H: 352-***-**** C: 407-***-**** *******************@*****.*** Detail oriented, Dependable, Deadline-driven,Reliable, Service-driven,Multi-task oriented,Hands-on and focused professional trained in medical administrative support. Successful in handling assignments and administrative/clerical requests. Experienced in posting deposits/payments and reconciling accounts.

Results-oriented

MS Word, Excel, PowerPoint

Bilingual in Spanish

PHS, CPM, Cerner

Passport, Allscripts

Star, Revenue Cycle

ICD 10, CPT CODES

File/records maintenance

Computer proficient

Client-focused

Proficiency in Customer Relations

07/2015 to 05/2018 Remote Patient Navigator

American Health Connections - Beverly Hills, CA

Respond to telephone inquiries from patients for a large hospital in Chicago Mercy Hospital with 6 other satellite locations with over 200 residents on staff and over 300 physicians and specialists. Virtual call center agents assist patients in scheduling Dr. and procedures appointments, RSD appointments, ordering medical records,verifying insurances and reviewing billing records. Ability to handle multiple calls and relay information clearly and accurately. Ability to resolve issues with patient inquiries in a profession manner. Following proper phone etiquette based on physician and hospital standards. 02/2011 to 06/2015 Front Desk Representative

Medical and Geriatrics - Kissimmee, Fl

Registering patients-checking patients in with demographic and insurance information, verifying insurance eligibility, collecting co-pays/deductibles. Checking patients out, making follow up appointments, preparing referrals, scheduling appointments for referrals. Confirming appointments for future scheduled days. Scanning charts into electronic medical system 01/2005 to 08/2009 Front Desk Representative

Metrowest Medical Center - Orlando, FL

Registering patients with demographic and insurance information for the emergency room, outpatient, admitting, and pre-admission testing departments. Verifying insurance eligibility online, collecting co-pays for outpatient surgeries as well as collecting payments for monthly statements. 2003 Certificate : Medical Office Administrative Assistant/Public Relations P.R. Career Institute - Bayamon, PR, US

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