Sales Manager

STEVE DALEY

**** *. **** **., *****, OK ***** C: 918-***-**** ***********@***.***

PROFESSIONAL SUMMARY

Talented sales professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers.

SKILLS

Accomplished manager

Trained in consumer marketing

Goal-oriented

Strong interpersonal skills

Positive and upbeat

Decisive

Advanced Salesforce.com user

Extensive personal network

WORK HISTORY

Regional Sales Director, 07/2011 to Current Solaray Corporation – Tulsa, OK

Supervised a sales force of 12 sales associates.

Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.

Consistently hit and exceeded sales goals by 20%.

Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.

Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.

Researched and customized service proposals for clients.

Contacted customers by phone and email in response to inquiries.

Built relationships with customers and the community to establish long-term business growth.

Regional Sales Manager, 01/2003 to 07/2011 R-Turley Construction INC. – Tulsa, OK

Supervised a sales force of 35 sales associates.

Supported the sales team in writing proposals and closing contracts.

Planned client relationship cultivating events to promote growth, resulting in an expansion of clientele base by 60%.

Developed and maintained long-term relationships with policyholders and small business entities.

Developed a comprehensive training program for new sales associates.

Approved all sales staff budget expenditures.

Trained all incoming sales team members.

Promptly resolved all customer requests, questions and complaints.

FOH Manager, 03/1999 to 01/2003

The Bowery – Tulsa, OK

Carefully interviewed, selected, trained and supervised staff.

Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

Organized special events in the restaurant, including receptions, promotions and corporate luncheons.

Correctly calculated inventory and ordered appropriate supplies.

Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

Conducted timely performance evaluations for all front of house staff.

Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

SRP Mechanic, 03/1996 to 06/1999

American Airlines – Tulsa, OK

Ensured that all aircraft operational matters were within manufacturers, FAA and company limits including fuel loading, weight and balance and performance measures.

Prepared relevant SRM documents in conformance with the Safety Management System (SMS) order. Remained current and qualified in assigned aircraft.

EDUCATION

Associate of Science: Airframe & Powerplant, 88-89

Spartan College of Aeronautics - Tulsa, OK

Associate of Science: Hotel & Restaurant, 89-91

Oklahoma State University - Stillwater, OK

PN3, 91-94

US Navy - Charleston, SC

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