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Front Desk Receptionist, Front office Receptionist

Location:
Kannur, Kerala, India
Salary:
AED-3000
Posted:
May 22, 2018

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Resume:

SHANOJ PAVITHRAN K.V

**** 949-***-**** ac5j98@r.postjobfree.com

Contact Address

Shanoj Pavithran

Mob:

**** 949-***-****

Date of Birth:

4th April - 1986

Nationality:

Indian

Passport Number:

Marital Status:

Married

Languages Known:

English, Hindi, Basic Arabic, Malayalam

Hobbies : Reading

Career Objective

A highly competent, motivated and enthusiastic administrative assistant with experience of working as part of a team in a busy office environment. Well organized and proactive in providing timely, efficient and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems. Currently looking for a suitable position with a reputable and ambitious company.

Skills

Office management

Administrative support

Report writing

Diary management

Strong organizational, administrative and analytical skills

Ability to maintain confidentiality

Excellent working knowledge of all Microsoft Office packages

Ability to produce consistently accurate work even whilst under pressure

Ability to multi task and manage conflicting demands

GCC Experience

G4S W.L.L (Head Office) Doha Qatar (July, 2011 to Aug 2014)

CONTROL ROOM ADMINISTRATOR

Responsibilities:

Typing documents and distributing memos.

communicate with admin department and making related documents

email conversation with superiors and other related branches

Involvement in social media implementation

Supervising the work of office juniors and assigning work for them.

Handling incoming / outgoing calls, correspondence and filing.

Faxing, printing, photocopying, filing and scanning.

Organizing business travel, itineraries, and accommodation for managers.

Monitoring inventory, office stock and ordering supplies as necessary.

Updating & maintain the holiday, absence and training records of staff.

Prepare time-sheet sheet for the guards’ salary

Raising of purchase orders and invoice tracking.

Creating and modifying documents using Microsoft Office.

Setting up and coordinating meetings and conferences.

Daily updating guard details and pass the information to the superiors by mail and by phone

Communicate with company drivers for arranging Transportation for office staff and guards.

AAA Homes W.L.L Hotel Apartments Bahrain. (2015- 2016)

Front Desk Executive

Responsibilities:

Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone

Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department.

Enter customer data and send correspondence

Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs

Provide assistance in sorting incoming mails, as well as in processing outgoing mails

Taking payment from customers by credit card and cash

Preparing bills of check in and checkout

Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.

Scheduled and confirmed customers' appointments

Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction

Hotel Orionis ( 2016- till ) - India

Front Desk Executive

Responsibilities:

Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone

Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department.

Deal with bookings by phone, e-mail, letter, fax or face-to-face

Type documents such as correspondence, memos, and emails, and prepare daily reports for management.

Scheduled appointments and maintain and update appointment calendars

Taking payment from customers by credit card and cash

Preparing bills of check in and checkout

Handle incoming and outgoing mail

Performs other clerical duties such as filing, photocopying, sending fax etc

Receiving phone calls from the customer for the room reservation and updating.

Always making good relationship with customer.

Education Qualification

Bachelor of Arts (B.A) from Calicut University

+2 from State board

SSLC from State board

Shanoj Pavithran K.V

Computer Proficiency

WINDOWS (XP/7 & 8)

Proficient in MS Office Application Internet & Email Applications.

Strengths

Can work under pressure/cope in a fast track environment with less supervision

Can work well independently.

Work with passion & character, has strong sense of responsibility.

Hardworking, Organize, Flexible, Dynamic.

Ability to interact and coordinate with Superiors & subordinates.

Comfortable across cultures and flexible in working across a diverse team

I hereby declare that the above statement is true to the best of my knowledge and belief.

Shanoj Pavithran K.V



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