Amy H. O'Connor

ac5j97@r.postjobfree.com

OBJECTIVE

To utilize my education, work & life experiences creating a productive, purposeful environment to better serve my employer.

WORK EXPERIENCE

Innovative Teleservices Dec 2013-June 2017 K eith Kelly 810-***-**** Professional Fundraiser/Telemarketing (Childhood Leukemia Fdn) 2740 Pine Grove Ave, Port Huron, MI 48060

*Cold calling*trained new callers*CC sales*Emp of Month 3/2014 & 3/2015, *Perfect attendance awards*Top Seller 3/2015*#6 caller in company Detroit Opera House June 2013-Dec 2013

Andrew Erdmans 313-***-****, option 6, ext 3208

DETROIT, MI (SD&A Teleservices Inc. LA, CA)

Position: Telemarketing/Priority Seating/Ticket Sales

*Opera/dance season sales*Collected new patron info*Annual Fundraising. JOHN CASABLANCAS MODELING/TALENT AGENCY O ct 2011-June 2012 Jack & Bernadette Strickland 734-***-****. R OYAL O AK/ C ANTON, M I Position: Instructor/Recruiter (TV/Commercial Acting/Modeling)

*Recruited talent for agency, classes*Mentoring students before agency representation*Registrations/payments/banking*Walk-in traffic, phone inquiries *Talent calls/auditions *Social media (FB/Twitter)*Open/close/clean office*Sub for all classes/seminars including Modeling, Runway, Fashion, Photoshoot protocol, Make-up, Film and TV/Commercial acting.

WOLCOTT MILL METROPARK Mar 2001-Aug 2001

RAY TOWNSHIP, M I. Mgr Ret 586-***-****

Position: Historical Interpreter/Tour Guide

*Scheduled appts for Mill/Farm tours*Conducted tours (storytelling/demos of the daily history of a working mill) *Special events coordination*Marketing tours*Organized/supervised volunteer group*Open/close mill (working water wheel)*General housekeeping/cleaning

AMERICAN HOUSE RETIREMENT RESIDENCES Mar 1996-Oct 2000 LAKESIDE I&II (ST. HGTS/HAZEL PARK, MI) 586-***-**** Position: Activity Director (Independent & Assisted Living)

*Create, organize & implement calendars of events (6 events daily) & outings (3 wkly) to support the social, recreational, medical, spiritual & daily living needs of Residents

(80+per bldg)*Hosting/Emcee for activities/events*Driving 22 passenger wheelchair-accessible bus*Marketing*Walk-in & phone inquiries *Tours of complex/apts*Interviews with prospective Residents*Monthly Mgr on-call*Manage & balance monthly petty cash*Recruited/trained Resident & non-Resident volunteer groups*Managed commercial store accounts*Dept. purchases*Monthly newsletter

(Editor)*Use of all office equipment

PRESBYTERIAN VILLAGE EAST Feb 1996-June 1995

(Village of East Harbor) C HESTERFIELD, MI.

Position: Acting Activity Director/Activities Asst ( Ind/Assisted & Nursing facility)

*Created first Independent living activities department & volunteer group *Implemented daily activities*Transported Residents to/from activities (wheelchair/walker/walking assistance)*Activity prep and clean-up*Daily attendance/activity logs*Staff scheduling

*Managed petty cash for dept. purchases *Editor of T he Trumpet weekly campus newsletter.

THE VOICE NEWSPAPER May 1993-June 1995

NEW BALTIMORE, MI

Position: R eceptionist/Secretary/Proofreader

*Answered multi-line phone/messages*Directed walk-in clients*Classified ads,payments*Weekly mailings (stuff/sort/meter/mail)*Proofread copy *General cleaning of lobby/reception area/conference room

RED CARPET KEIM HEWITT REALTY Feb 1992-Mar 1993

NEW BALTIMORE, MI

Position: R eceptionist/Secretary (for 52 agents)

*O btained Real Estate License* MLS system data entry *Coordinated weekly new listings tour*Prepared new listings in reference book*Copywriter for MLS books *Kept forms in supply*Answered multi-line phone*Directed walk-in clients *Personally assisted all agents *Use of all office equipment

NATURAL WONDERS Sept 1991-Jan 1992

STERLING HGTS, MI (Lakeside Mall)

Position: Greeter/In-store Product Demonstrator (Seasonal)

*Recruited/Greeted customers from mall traffic*Demonstrated merchandise *Product tableaux display*Stocked inventory*Cash register*Cleaning CARDEAUX COSMETICS June 1987-Aug 1993

LAKESIDE/OAKLAND/EASTLAND MALLS

Position: Cosmetic Consultant/Demonstrator

*Recruited clients from mall traffic *Hands-on skin care & make-up application lesson

*Record/log sales, client preferences, products used*Follow-up marketing correspondence*Product tableaux display *Open/Close register *Stock inventory*General cleaning & sterilization techniques EDUCATION

1991 W ayne State University D ETROIT, MI Kappa Delta Sorority Performance Theatre/English (pursued B.F.A.)

1986 R omeo High School R OMEO, MI Cheerleader, Drama Club Pres.