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Sales Customer Service

Location:
San Antonio, Texas, United States
Salary:
$110,000
Posted:
May 22, 2018

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Resume:

Gabe Castillo

**** ******* ***** 972-***-****

San Antonio, TX 78254 ac5j8u@r.postjobfree.com

Career

Objective

To achieve the role of Specialty Pharmaceutical Field Sales Associate based on my extensive success, experience and diverse skill sets with a focus on marketing a specialty pharmaceutical product line.

Qualification

Profile

Highly accomplished Team Leader, Field Sales Trainer and Field Sales Professional with experience in Specialty Pharmacy Sales, Specialty Pharmaceutical Sales, strategic planning, business development, client relationship management, and customer service.

Instrumental in leading sales initiatives, expanding client base, increasing revenue potential, and improving client retention levels within highly competitive markets.

Exposure to various markets (Hospital, Specialty Pharmacy, Specialty Pharmaceutical and Primary Care sales) and experience with multiple therapeutic areas; Pediatrics, Endocrinology, Dermatology, Osteoporosis, Diabetes, Hematology, HTN, Heart Disease, Allergy, HCV, HIV, Anti-Infective (Oral

& IV), GI, Surgery, Orthopedics, Oncology, OIC, Rheumatoid Arthritis, Neurology and Pain Management.

Experience in promotion of 32 FDA approved pharmaceutical compounds, as well as IVIg and Growth Hormone therapy

Launch experience, multiple molecule, multiple therapeutic category

Exceeding sales objectives on a consistent basis due to extensive field sales experience, advanced skills sets, focused execution of business plans and efficient use of all available resources.

Expert comprehension and utility of available physician prescription data analytics.

Dynamic leadership abilities concerning team initiatives and brand strategies.

Exposure to diverse areas of marketing including developing and implementing strategic marketing campaigns.

Certified Field Trainer, Southwest Region (Aventis)

Management Development Associate (Hoechst, Aventis, Purdue) Professional

Experience

Purdue Pharma-San Antonio, TX (9/2015-Present)

Territory Business Manager II, Specialty Pharmaceutical Field Sales (San Antonio) Managed all aspects of sales including territory management, account management, customer service, marketing, and strategic planning. Geographic responsibility included San Antonio and surrounding area. Therapeutic focus on Pain Management/OIC with oral and transdermal products Hysingla ER, Symproic, OxyContin and Butrans. Cultivated strong working relationships with key physician practices and relevant office personnel. Excelled in territory management and effective use of budget resources, physician prescription data, maximizing sales results and bonus attainment.

• RBD endorsed as management training candidate, 11/2017

• Hysingla ER Ranked #11 Nationally, #1 Regionally % to goal Q4, 2017

• Led SA District consistently Hysingla ER % to goal (2016, 2017)

• Hysingla year-end National ranking, Top 25%, 2016

• Designated Symporic Launch Lead 6/2017 (San Antonio, South)

• Hired by Purdue for Hysingla ER Launch Enhancement, 8/2015 Axium Healthcare Pharmacy (Kroger)-Great Plains Region (03/2013-09/2015) Pharmacy Solutions Consultant, Specialty Pharmacy Sales (TX, OK, NM, LA, AR, KS, NE) Business development, sales marketing specialist & consultant role representing a national specialty pharmacy to oncology, infectious disease, gastroenterology, rheumatoid arthritis, dermatology and neurology physician specialists across a 7-state territory.

• Launched Axium Healthcare Pharmacy as a Kroger company into DFW market and 7-state territory

• Primary therapeutic focus; Oncology (oral and IV chemo, IVIg), Hemophilia, HCV (co-infected HIV), Rheumatology, Dermatology, MS (Neurology) and Pediatric Endocrinology (Growth Hormone)

• 2013 Above and Beyond Award Nominee

• Achieved immediate impact and patient referrals from existing territory knowledge and physician relationships

• Consistent monthly and quarterly “stretch” goal attainment throughout 2014-2015 (blended core)

• Exceeded Target bonus attainment in 18 of 20 months from 1/2014-8/2015 BGS Pharmacy Partners-Grapevine, TX (4/2011-12/2011) Regional Account Manager, Specialty Care Pharmacy Sales (Dallas-Ft. Worth) Business development and marketing role representing specialty care pharmacy consulting, management and drug dispensing services to the acute, sub-acute, correctional and alternate care markets. Marketing activities directed toward Hospice, Long Term Care, Alternative Living Facility and Specialty Infusion Patients.

• Launched Spectrum Pharmacy Services into DFW long-term care marketplace

• Achieved 2011 pipeline goal expectations

• Earned key contract commitments for 2012

• Pharmacy closed doors, no longer provides pharmacy services to DFW area, laid off Charlin Home Healthcare–Plano, TX (9/2008-7/2010)

Practice Account Specialist, CPO Consultant (North Texas) Business development role, influencing referring partners to prescribe home health patients into our care. Managed all aspects of sales including territory management, account management, customer service, marketing, strategic planning, and forecasting. Cultivated strong working relationships with key physician practices, hospitals, short and long-term care facilities and relative staff personnel. Created CPO Consulting Program to assist and educate physicians on optimizing practice reimbursement revenue while enhancing Charlin’s appeal in the highly competitive home healthcare marketplace.

• Contributed to achieving highest consecutive production quarters for Charlin

• Contributed in tripling initial patient census

• Set mark for most new admits in a month and quarter (Dec. 2009 & 4th Qtr. 2009)

• Position transitioned from salaried role with benefits to contract role, laid off InVentiv Health Contract Role/Triax Pharmaceuticals-Cranford, NJ (10/2007-09/2008) Sr. Territory Manager, Specialty Sales (Dallas)

Managed all aspects of sales including territory management, account management, customer service, marketing, and strategic planning. Geographic responsibility included Dallas and surrounding area. Therapeutic focus on Pediatrics and Dermatology with topical products Locoid Lipocream and Tretin-X (Retin A). Cultivated strong working relationships with key physician practices and relevant office personnel. Excelled in territory management and effective use of physician prescription data, maximizing sales results and bonus attainment.

• Increased weekly script volume by 100% in first 3 months

• Ranked 1st Nationally in % increase for Q1 of 2008

• Ranked 1st Nationally in Script Volume for Q1 of 2008

• Company consolidated product line and released contract sales force, laid off Mortgage Banking (Countrywide, Wachovia Bank, Bank of Texas) (07/2004-12/2007) Mortgage Banker (Dallas)

Employed with several lending institutions during the mortgage “boom”. As a mortgage banker I provided expertise and service to assigned branches. Promoted a vast array of competitive and innovative lending instruments from a variety of lending institutions to include the complicated Pay Option ARM, Pick-a-payment Loan, and Construction to Perm builder’s products. Created and maintained lending relationships with builders, real estate agents and individual home buyers. Specialized in first-time home buyer relationships and products.

• Recognized as Top Producer for “qualified pipeline production” Volume in Texas, (July ’07)

• Resigned to pursue opportunities in healthcare sales prior to impending world-wide banking crisis Aventis Pharmaceuticals-Bridgewater, NJ (9/1991-5/2001) Sr. Professional Sales Representative, Primary Care Sales (North Texas) Managed all aspects of field sales including territory management, account management, customer service, marketing, strategic planning, and forecasting. Managed 5 different sales geographies for Aventis in the North Texas region and promoted through 4 levels of salesmanship and expertise during my career. Extensive experience in multiple therapeutic areas; Pediatrics, Dermatology, Osteoporosis, Diabetes, Hematology, HTN, Heart Disease, Allergy, Anti-infective (Oral & IV), GI, Surgery, Orthopedics and Oncology, promoting 26 different FDA approved pharmaceutical compounds throughout career. Cultivated strong working relationships with key physicians, hospitals, and pharmacists as well as support staff personnel. Coaching and training of newly hired sales associates and fellow team members to aid in exceeding personal and district sales goals/objectives.

• Million Dollar Club Award, ’91, ’92, ‘93

• Promoted to Advanced Sales Representative, ‘93

• “Top 75” Total Contribution Award (Trental), ‘93

• Cultural Advancement Team Board Selection, ‘93

• “Altace” Sales Annual Achievement Award, ’92, ‘93

• Regional Rep of the Quarter, ’93 (3rd Qtr.), ’97 (1st. Qtr.)

• National Sales Force Ranking (Top 100), ’92, ‘93, ’94

• AMA Conference Representative, Atlanta, GA, ‘93

• Offered Promotion to Management Training Program, ‘94

• President’s Sales Recognition Award, ‘94

• Hoechst Sales Recognition Award, ‘95

• Promoted to Professional Sales Representative, ‘96

• Annual Sales Achievement “Ring”, ’96, ’97, ‘98

• Allegra D verbiage submitted as Regional campaign, ‘98

• Promoted to Sr. Professional Sales Representative, ‘98

• AAFP Conference Representative, Orlando, FL, ‘99

• Regional Rep of the Year Finalist, ’99, ‘00

• North Texas Multi-District Large Group Event/CME Event Coordinator ’98 -‘01

• Certified Field Sales Trainer, Southwest Region, ’99 -‘01

• Promoted to Management Development Associate, ‘99

• Resigned to pursue and complete my Bachelor’s degree Additional

Employment

Dillon-Gage Securities, Inc.-Dallas, TX (5/1988-9/1991) Head Trader, Foreign Currencies (Trading Desk Operations) Created and managed a fully functioning foreign currency trading desk. Trading and business development role primarily calling on C-Level Executives of both Dallas based and nationally based corporations. Oversaw all aspects of client development, marketing, business planning, sales forecasts and projections. Secured relationships with trading partners, product vendors and bank trading partners world-wide.

• Currency desk traded $10M/month upon departure

• Clients included: PGA, ATP, Oryx Energy, American Airlines, Kimberly-Clark, BP

• Traded currencies and precious metals bullion

Education Bachelor of Business Administration, General Business (8/2002-5/2004) University of North Texas, Denton

• Minor: Finance

• Cumulative GPA 3.22

• Dean’s List

Licensure NASD Securities Series 6 & 67



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