Maria Roberts

** ****** ******, *******, ** ***** 860-***-**** ac5j6t@r.postjobfree.com

Objective I am seeking a full time position that allows me to use my varied skills in an fast paced environment that will allow me to continue learning new skills while working both independently and as a team.

Experience

Receptionist / Office Manager

2011- PRESENT Meadow Hill Veterinary Shoppe, Lebanon, CT Answer phones; schedule appointments; interact with clients/patients-including resolving client complaints and problems; supervise, train and schedule employees; compose correspondence; monitor accounts receivable; track inventory and place orders. Help to organize various events for owner.

Office Manager

2004 - 2011 Dezjot Chiropractic, Norwich, CT

Answer phones; schedule appointments; interact with patients; process doctor’s notes; supervise and schedule employees; compose correspondence; all aspects of billing including processing bills, posting payments, tracking statistics, and accounts receivable.

Tailor / Customer Service

1996 - 2015 Claudio‘s Formals, Uncasville, CT

Alter and repair tuxedos; pressing and dry cleaning tuxedos; interact with customers both in store and at bridal shows; assemble pieces of tuxedos for pickup. Kennel Worker

1999 – 2000 CT Humane Society, Waterford, CT

Interact with the public and help plan various public events; clean and maintain animal areas; assist in animal care including vaccinations, administering medications and examinations; screen and counsel prospective families with selection of appropriate animal for adoption; process adoption paperwork and collection of adoption fees; after hours pickup / treatment of injured animals.

Wait staff/Assistant Manager

1997-2005 Hoyt‘s Cinemas, Groton, Mystic, Stonington, CT Assist customers with concessions and tickets; schedule employees; track statistics; process money for deposits; interview, hire, and supervise employees; resolve customer complaints; insure overall quality of movie experience; track inventory and place orders; maintain and clean building.

Assistant Manager / Manager

1997 Piece Goods Fabric Store, Groton, CT

Assist customers with fabric selections; schedule employees; track statistics and prepare reports; process money for deposits; interview, hire, and supervise employees; resolve customer complaints; track inventory and place orders; ensure building is maintained and clean.

Education Completed Penn Foster Veterinary Assistant program in June 2010. Completed E.M.T training and was a volunteer with Groton Long Point Fire Dept for 6 years. Fitch Senior High School, Groton, CT 1989 graduate