Rhonda M. Durrett

**** ****** *** #* *****, NY **466 Email: ac5j63@r.postjobfree.com Phone: 347-***-****

EXPERIENCE

Daycare Center Bronx, NY

Childcare Provider 06/2013-Present

Care for toddlers and preschoolers

Teaching them the Fundamentals of Learning

Assisting with all Trips, Travel, Registration

All Administrative and clerical duties

H&R Block Bronx, NY

Correspondent Service Personnel 01/2011-04/2013

Supported Eight Accountants with day to day functions

Setting up internal and external meetings

Manage telephone calls and emails for Accountants in a polite, efficient and professional manner

Ensure rapid and efficient follow-up on actions delegated by the Accountants

Acting as a point of contact for office with a professional manner using discretion in answering queries

Set up marketing projects to assist in soliciting clients.

Provide general follow-up and reminders in order to effectively meet deadlines and commitments

Ad hoc administrative/project work as directed by Managers

JP Morgan New York, NY

Administrative Assistant to the Vice President 2003-2010

Assist with typing all incoming and outgoing correspondence

Coordinate all meetings, all travel and expense reports

Maintain all phone lines making sure all Departments are covered

SG Cowen Securities Corporation New York, NY

Senior Administrator to Director of Compliance 10/1990-12/2002

Provided administrative support to Director of Compliance and staff of six.

Completed all Travel and Expense reports

Maintained calendar, read and responded to e-mails, planned, scheduled and confirmed meetings

Coordinated domestic/international travel

Developed and obtained approval for operational budget. Monitored budget and recommended corrective actions in response to budget variances.

Managed day-to-day administrative operations to ensure operational excellence

Recommended and implemented changes in operational policies and procedures to ensure compliance with company

Communicated, implemented and ensured compliance with firm operational guidelines and policies standards

Assisted external Auditors with documentation to complete their audits

Monitored and managed operational costs invoicing and administrative budgeting

Recruited, selected, trained and managed operational support staff (i.e., administrative staff, contractors and analyst)

Implemented service excellence standards, including coaching and educating operational support staff

Jewish Home and Hospital New York, NY

Executive Assistant to Director of Human Resources 06/1988-09/1990

Handled travel arrangements, calendar, expense reporting and day to day functions.

Developed, maintained and assured compliance with safety and security, evacuation, disaster preparedness and medical assistance plans and programs

Evaluated office vendor services and negotiated local contracts, developed vendor relationships and monitored leasing agreements

Handled management and coordination for conference and catering services and events to include office social functions, business meetings, special events and group functions.

Coordinated with building management regarding operation of office, problem issues and emergency services

Developed and implemented strategies for maximum effectiveness and efficiency to meet the needs of the office

SKILLS

Proficient in Microsoft Word, Excel, PowerPoint, Access, Project, Outlook, Lotus Notes, AXIOM & Concur

EDUCATION

Bronx Community College New York, NY

Major: Business Management 1988

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