Administrative Assistant/HR Assistant
Resume:
Mary C. Spang
*** *** ******, *******, ** *****
*******@***.***
Summary of Qualifications
More than 10 years’ successful experience in Administrative support with recognized strengths in problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive policies and procedures.
Working knowledge of Microsoft Excel, WordPerfect, Microsoft Word, Power Point.
Ability to assist in conducting safety training and motivate employees.
Helped develop and implement safety plans and procedures.
Achievements
Increased customer satisfaction using reports.
Proactive discussions led to increase in morale in all departments.
Played active role in implementing Machine Guarding and Hexavalent Chromium IH Study Projects to completion.
Received awards from the National Safety Council for Occupational Excellence for Outstanding Efforts in Occupational Safety Performance and an award for a Perfect Record for operating 31,152 employee hours without an illness or injury.
Created customer satisfaction survey, drastically reducing potential problems.
Employment
Debe Catering, Neenah, WI
Kitchen Manager, “Back End”
Management of work schedules, shipments, cleaning schedules and organizational skills.
Communication of standards and cooking methods to staff and communicating with customers clearly.
Quickly and effectively solve customer challenges.
Management of costs, safety, pricing and creating work schedules.
Rallying team members during heavy shifts and resolving conflicts.
Hiring of staff, purchase food and stock and train staff on proper food preparation and kitchen safety techniques.
Auditing food cost, waste and employee hours to optimize profit for the company.
General Electric Company, Menasha, WI
2010 – 2018
2000 - 2009
Administrative Assistant/EHS Coordinator
Worked closely with HR regarding the union, grievances, employment, payroll, Environmental, Health and Safety.
Support sales reps in opening new accounts.
Quickly and effectively solve customer challenges.
Assisted in safety training & maintained training records for all employees.
Set up “working lunch” for training.
Conduct audits, process payroll, Accounts payable & accounts receivable, help maintain/update accurate inventories, purchasing, job opening, shipping and receiving.
Assisted in all EH& S aspects required for the shop closure including inventory.
Guardian Life Insurance, Appleton, WI
1989-2000
Client Support
Worked in the mailroom sorting and distributing mail properly.
Worked in the Conversion Dept. Was responsible for pay-out of special medical accounts with 100% accuracy.
Processed medical claims, filed claims, assisted insureds with questions regarding claim status and policies.
Education
Menasha High School, Menasha, WI
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