Manager Store
Resume:
Richard Ramos
Kissimmee, FL 34758 ****************@*****.***
Senior manager with over ten years of experience in management, distribution, shipping and receiving, warehouse operations, material management and park/building maintenance. Hard working and detail-oriented. Outstanding leadership, motivation, and communication skills. Supervised and trained 65-70 personnel, managed logistics of multiples shipments and deliveries, distribution, and sales of over 150 million.
Experience
Project Manager - TAST - Orlando, FL - June 2016 to Present
• Janitorial maintenance at theme parks.
• Training new janitors.
• Sweeping, mopping and vacuuming kitchen floors.
• Cleaning drains.
• Work with chemicals using protective gear such as goggles, gloves and vest.
• Follow all safety procedures.
Store Supervisor - Dollar General - Kissimmee, FL - March 2016 to Present
• Assist with customer service duties as necessary, such as greeting customers, providing assistance and completing transactions.
• Ensure employees follow all safety and loss prevention guidelines.
• Interview potential associates, train new hire employees, create employee schedules, monitor team performance, and coach team members.
Store Manager - CVS/Pharmacy - Kissimmee, FL - July 2014 to 2016
Assistant Store Manager - CVS/Pharmacy - Kissimmee, FL - January 2014 to July 2014
• Promoted from Assistant Manager to Store Manager within seven months.
• Implement all essential administrative and labor management duties to ensure efficient day-today store operations.
• Process all filing of paper work, budgeting of payroll, ordering of products and store supplies, and analyzing sales numbers. .
General Manager / HR Manager - Garden Ridge - Orlando, FL -2012 to 2014
• Managed sales by ensuring effective merchandise presentation, accurate pricing and proper signing, budgeting and forecasting sales and assessing economic trends and community needs.
• Maintained quality assurance standards; oversaw safety and operational reviews.
• Supervised staff and helped develop opportunities by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition, and ensuring diversity awareness.
• Coordinated planning with organizational initiatives and direction.
• Managed multiple projects while anticipating logistical issues/problems and planned accordingly.
• Implemented and monitored asset protection and safety control.
Store Assistant Manager / Department Manager- Wal-Mart Stores Inc - Kissimmee, FL - 2008 to 2012
• Drove store sales and financial performance of an inventory valued at 150 million.
• Ensured compliance with company policies and procedures.
• Modeled, enforced, and provided direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure customer needs, complaints and issues were successfully resolved.
• Provided supervision and development opportunities for hourly associates.
Warehouse Manager - Wal-Mart Stores Inc - Sierra Vista, AZ - 2003 to 2008
• Responsible for all aspects of warehouse loading and shipping. Monitored inventory and controls to ensure adequate product supply levels. Directed daily warehouse operations, ensuring shipping plan was completed in a timely and accurate manner.
• Supervised loading and unloading of goods; saw to it that merchandise was handled with care and placed correctly in warehouse.
• Monitored inventory paperwork and ordering to keep warehouse fully stocked. Accurately filled orders: prepared, wrapped, weighed and loaded items for shipping according to packing slips.
• Processed all invoicing, freight forwarding and packing slips. Used computerized system to verify and pull inventory. Shipped high volume of orders daily; followed all procedures and kept accurate records.
• Resolved a wide range of problems and worked to develop improved practices.
• Trained new warehouse workers from various ethnic backgrounds.
Shipping and Receiving Manager - Avbourne Heavy Maintenance - Miami, FL - 2000 to 2003
• Reviewed shipment reports to determine what was due to ship and compared these reports with available inventory.
• Maintaining a clean work environment.
• Supervised distribution of incoming and outgoing merchandise.
• Prepared shipping documents for products scheduled to ship.
Education
Diploma
American Academy at Pinecrest High School
May 2002
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