Administrative Assistant/Executive Assistant
Resume:
BETHANY S. FREDRICKSON
Farmington, MN 55024
***********@*******.*** or 952-***-****
WORK HISTORY
Blue Cross Blue Shield of Minnesota, Eagan, Minnesota
HR Systems Analyst Assoc Responsibilities include: November 2016-Present
Organizational Management changes for the organization via SAP including: new positions, new job codes, cost center changes etc. Maintain and cleanup of the SAP Organizational Management hierarchy for the company. Create processes to improve the organizational management accuracy and maintenance of data.
Process all Employee Change Forms via ESS within SAP including promotions, demotions, change reporting to a different manager, work hours, etc.
Subject matter expert and direct contact within the company for the Learning Module, Talent Review and Succession within SuccessFactors. Test and implement system upgrades or patches. Develop and maintain system documentation for these modules and provide training to all employees who will be utilizing these modules.
Direct involvement and backend configuration for Talent Review Calibration and Succession benches for upper management.
Process, research and provide a solution to all Incidents submitted via Ask HR regarding the learning module, elearnings, or organizational management issues.
Leadership Development Coordinator Responsibilities include: July 2012 – November 2016
Assistant to the Director, Talent Development
Manage materials distribution/updates/preparation for key leadership programs/initiatives and prepare program metrics
Project management support for Talent Review including leading and managing the development and maintenance of the master calibration scheduling calendar, setting up all groups in the Cornerstone system (65), session preparation, report generation within Cornerstone, work closely with the Human Resources Business Partners to ensure all groups are correct before each meeting, maintain confidentiality and served on the core execution team
Provide Cornerstone set-up and maintenance for all leadership development programs and initiatives
Sole project management support for all aspects of Succession Management to include maintaining confidentiality of data entry of all bench candidates demographics, strengths and development into Cornerstone, creation of all incumbent documents, report generation within Cornerstone, and creation of all tables/graphs of bench candidate data
Research and recommend alternative solutions for processes or system enhancements that would result in more efficient/effective work products
Responsible for all travel and expense reporting for the department
Training Administrator Responsibilities include: June 2009 – July 2012
Assistant to a Director and two Managers including correspondence, presentations, payment of bills and calendar maintenance
Set up for all leadership classes within CornerStone
Project management support for Performance Management, Talent Review and Succession Management
Utilized Cornerstone for advanced support in the above projects including email triggers, testing and updating tasks.
Responsible for security, move requests, business cards, office supplies and travel arrangements for the department
Backup for all Talent Strategy & Development classes within CornerStone
Administrative Assistant Responsibilities include: Sept 2006 – June 2009
Administrative Assistant to one Director and three Managers. Responsibilities included correspondence, presentations,
filing, payment of bills, maintain schedules and all travel arrangements.
Responsible for setting up Service New Hire, Outreach and SelectAccount classes including security, supporting documents, move requests to the lab and permanent cubes and certificates
Attend the take minutes for the weekly Leadership Meeting and bi-weekly Claims Meeting
Arrange and schedule quarterly meetings including webinars and video conferencing
Responsible for security, move requests, business cards, for all current and new department employees
Transcription of telephone calls for claims that have been appealed by the member or provider (until 2008).
Utilized SAP for funding requests, requesting Kelly Services and ordering forms.
ALF Ambulance, Apple Valley, Minnesota May 2004 – Sept 2006
Office Manager Responsibilities include:
Sole administrative assistant for the office. Assistant to two upper management and three supervisors including typing of all correspondence, filing, faxing, annual report, timecards for all employees, travel arrangements, take minutes
IT person performing duties such as any computer or computer software problems, installing software, basic server manipulations and daily responsibilities backing up the server
Billing for all ambulance runs ranging from 5-15 per day
QA for all ambulance runs via police dispatch and QA of runs entered into new software
Personnel/Medical File management for all employees
Hennepin County Medical Center (MMRF) Minneapolis, Minnesota Sept 1995 – May 2004
Senior Medical Secretary Responsibilities include:
All correspondence, presentations, filing, payment of bills and maintaining schedules for 16 Internal Medicine physicians
All correspondence by transcription of a tape or written information
Maintain balance of available vacation, sick and CME time for 16 Internal Medicine physicians
Create, update and maintain six Division of Internal Medicine calendars
Supervising/training one part-time employee that assists in secretarial support
Additional tasks including organizing an American College of Physicians spa retreat (including 20 physicians) for five consecutive years (1997, 1998-2004) at various locations
Administrative assistant in charge of organizing a seminar for American College of Physicians-Minnesota Chapter Annual Meeting for 1999, 2000, 2001, 2002, including 350 physicians around Minnesota
Inver Hills Community College, Inver Grove Heights, Minnesota 1989-1991
Received Legal Secretarial Certificate in June, 1991
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