Customer Service Accounting

RESUME

Cyndi (Roe) Karr

*** ********* **.

Brooklyn, IA 52211

641-***-**** cell 319-***-****

OBJECTIVE: Accounting/Bookkeeping/Receptionist/Customer Service

QUALIFICATIONS: I work well under pressure and pride myself on completing projects

on time. You will find that I easily multitask.

CIVIL SERVICE: Federal Civil Service Exam – 93 Louisiana State Civil Service Exam – 96

EDUCATION: Regina High School, Iowa City, IA – Grad. 1976 – GPA 3.1

EMPLOYMENT: TA/Petro Travel Centers of America – Cashier 01/14 – 08/14

Customer Service. Helping customers locate purchases. Stocking

shelves. Helping in the Dunkin Donuts section. Making Hunts Brothers

pizzas and chicken wings. Running cash register and counting and

closing out drawer at end of shift.

EMPLOYMENT: Comfort Inn & Suites, Grinnell – Night Auditor 4/13 – 01/14

Customer Service for checking guest in and out. Process night

audit reports. Set up breakfast buffet. Take reservations. Solve guest

problems and concerns. Balance cash drawer.

EMPLOYMENT: Sleep Inn & Suites, North Liberty – Night Auditor 10/07- 07/08

Same as above.

EMPLOYMENT: Moeller Accounting, Iowa City – Bookkeeper – 2005

Bookkeeping for a number of Companies. Including payroll, prepare

invoices, monthly and quarterly sales tax reports, daily receipts,

posting payments and reconciling bank statements.

EMPLOYMENT: K-Mart, Iowa City – Cashier – 2004

Front lane cashier. Customer Service. Front lane stocking.

EMPLOYMENT: VA Medical Center, Iowa City – Accounting Technician 1989-2003

Travel Clerk 1991-1999 Ward Clerk 1987-1989

ACCT. TECH. - Review obligation documents for accuracy. Verify costing

& funds distribution. Assign proper accounting codes. Compare

receiving reports to purchase orders. Invoice-date stamp and vendorize.

Audit the Agent Cashier replenishment vouchers and receivable

documents. Ensure all documents are transmitted to Austin. Review

computer output reports. Follow up that rejects are corrected. Reconcile

general ledger payable s and undelivered orders monthly report. Take

corrective action on all out of balance accounts. Make sure vouchers and

expenditure transfers are properly documented. Respond to inquires from

patients and vendors. Help train new employees.

TRAVEL – Prepare and process employee travel requests. Schedule flights or

reserve government car. Upon return, review claims and process for

reimbursement. Maintain spreed sheet of travel funds obligated and spent for

the Budget Analyst.

WARD CLERK – Answer ward phone and direct calls. Set up patient charts for

admission. Review charts for Drs' orders. Schedule tests and appointments.

EMPLOYMENT: West Music – Bookkeeper 1985-1987

Kelly Services/National Computer Services 1985

Dave Seydel Auto – Receptionist/Bookkeeper 1984-1985

Northwestern State University/Natchitoches, LA 1983-1984

Iowa Book and Supply – Bookkeeper 1976-1983

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