Delivery Driver Service

Troy Givens

**** ******** ****. #***, *** Orleans, La 70126 504-***-**** *************@******.***

Objective

To secure a challenging position within an organization that will utilize and enhance the skills I have obtained through

previous employment experiences.

Highlights

Time management skills Accuracy Safety minded

Quality-driven Customer Oriented Efficient and cost conscious

Experience

Boys Town Louisiana 2016 to Present

Shawnta Gardener

Family Teaching Couple

New Orleans, LA

Model and teach appropriate social and relationship building skills to 4-6 boys in DCFS or OJJ custody.

Serve as an approachable positive male role model to teenage boys who face challenges behaviorally, emotionally and cognitively.

Provide a healthy and safe family experience by living onsite at a Boys Town home.

FedEx Ground Contractor & Sub-contractor 2003 to 2016

Richard Badeaux, Bruce Williams, Luther Fagan

Delivery Driver

New Orleans, LA

Provided efficient and consistent service to a vast number of valued customers

Efficiently maintained and serviced over 60 deliveries and 10 pickups for business and residential

customers daily

Received, recorded and routed customer orders and changes

Researched and resolved customer complaints and/or delivery issues

Managed production for timeliness and quality

Maintained good work habits, including reporting to work on time and adhering to standard work and

safety procedures

Airborne Express Delivery Service 1998 to 2003

Delivery Driver

New Orleans, LA

Provided efficient, and consistent service to a vast number of valued customers

Received, recorded and routed customer orders and changes

Researched and resolved customer complaints and/or delivery issues

Managed production for timeliness and quality

Performed a complete visual safety check, completing daily pre and post trip checklists

Hibernia National Bank 1992 to 1998

Inbound Telebanker

New Orleans, LA

Provided professional and accurate banking information for existing and potential customers

Answered calls of a specific or general nature; directed callers to appropriate departments as needed

Addressed member concerns; resolving problems; reversing fees or charges within given authority

Promoted marketing campaigns; explained features and benefits; identified and acted on potential cross

selling opportunities

Education

High School Diploma, Francis T. Nicholls High School, 1982

Southern University at New Orleans (SUNO), New Orleans, LA

Computer Skills

MS Word, Hand-held Computer Scanner

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