Data Entry Administrative Assistant

Patricia Huerta

*********@*****.*** 714-***-****

SUMMARY

Accomplished administrative leader with bilingual interpersonal skills in a variety of organizations. Successful customer and staff management skills on time sensitive projects with experience in marketing, training, and customer service.

EDUCATION

University of Guadalajara

Bachelor’s Degree, Guadalajara, MX

Major: Business Administration

RELEVANT SKILLS

Bilingual in English and Spanish

Computer Savvy

Excel

Word

Outlook

PowerPoint

Adobe Acrobat

Data Entry and Management

Organization and planning skills

Contract Management

Attention to detail

Works well under pressure

Critical Thinking

Staff Training

Billing/Collections

Problem Solving

Self-Learning/Motivated

Navision Data Entry

Yardi Property Management Software

Meetings and event planning

PROFESSIONAL EXPERIENCE

Administrative Assistant

FPI Management, Garden Grove, CA

January 2016 – February 2018

Completed all documentation required for prospect/resident, and property files

Data entry and management

Executed credit and background checks

Prepared, organized and scanned files to be sent to audits

Scanned and prepared documents required due to Owner/Third party/Fair Housing

Maintained resident files updated to comply with Corporate/Fair Housing Laws

Reviewed vendor invoices to be sent to Corporate

Completion of month end reports

Preparation of weekly reports/Occupancy & Vacancy

Preparation of move-out paperwork

Timely collection of rents and other income due to Owner

Service and enforcement of evictions for non-payment of rent and violation of the community rules and regulation that cause loss of revenues

Exercised sound judgment regarding property expenditures

Ensured timely completion of all duties by staff personnel to minimize labor costs

Entered all maintenance needs into the accounting system

Handled the preparation and completion of lease documents. Evaluated applications to ensure they met the resident selection criteria and qualified according to the Tax Credit program guidelines

Administrative Assistant

Alex Remodeling, Streamwood, IL

May 2014 – September 2015

Successfully managed client accounts, statements, billing, and invoices

Assisted with payroll for 10+ employees

Developed marketing strategies that increased clientele

Created proposals and quotes for customers and prospective clients

Purchased office supplies through an online portal, including supplies needed for job sites

Patricia Huerta

*********@*****.*** 714-***-****

Account Management / Contract Analyst

FP Mailing Solutions, Addison, IL

November 2000 – January 2015

Data Entry and Management

Developed and maintained Order Entry Work Instructions for how to process contracts

Trained new employees and established personnel for best practice

Processed contracts for new equipment accounts

Analyzed and processed contracts for major accounts

Worked closely with Marketing on new promotions

Maintained record of promotions to resolve possible billing/invoice issues

Supported marketing department on the new price book release for possible errors

Assisted Inside Sales Department on current and new customers

Assisted Customer Care and Dealer departments on customer accounts

Analyzed order issues in collection

Communicated findings of contract errors and follow through to completion

Analyzed and resolved contract billing problems

Analyzed and resolved invoice disputes from Accounts Receivable report

Served as the head liaison for issues with clients from Puerto Rico

Oversaw the management of client profiles

Coordinated with warehouse shipping of special orders

Analyzed order with problems reported by I.T.

Communicated new equipment/promotions to dealers to establish and maintain close relation

Managed department in absence of manager

Assisted and coordinated company events for employees

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