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Underwriting and Operations Manager

Location:
San Diego, CA
Posted:
May 19, 2018

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Resume:

JERRY TUBBS

TEMPE, AZ ***** 480-***-**** ************@*****.***

SENIOR UNDERWRITER – CREDIT RISK ANALYST

RESIDENTIAL MORTGAGE LENDING

With 17+ years practical underwriting experience

PERFORMANCE PROFILE

Senior mortgage banking resource with advanced underwriting credentials. An experienced public speaker with excellent oral and written communication skills – comfortable presenting in the boardroom, leading a team of employees, or representing the firm to internal and external customers and vendors. A high IQ (Mensa member) candidate with an entrepreneurial vision. A proven track record of quality analysis, multi-tasking, and meeting deadlines.

PROFESSIONAL SKILLS

Regulatory Requirements & Regulatory Compliance

Credit Underwriting Conventional / FHA / VA / USDA / Jumbo and 1x Close Construction / 203K / Alt A / Non-QM / HECM / 2nd Mortgages / Portfolio Loans

Loan Quality Control Audits & Monthly Reporting

Meeting Customer / Member Service Level Agreements

TECHNICAL SKILLS

MS Microsoft Office Suite (with advanced Microsoft Excel)

Investor Web Portals

Warehouse Banking Portals

Mortgage Insurance Portals

Automated Underwriting Systems (LP, DU, GUS)

Ginnie Net and GMEP

ULDD, UCD, UAD Data Sets

FHA Connection

VA Valeri and Web LGY

USDA GUS

Loan Servicing On-Boarding

Pay.gov

EXPERIENCE LEVELS

Front End Operations

Underwriting (17 years) Credit Policy Management (6 years) Processing (3 Years) Closing: Retail / Wholesale (2 years)

Back End Operations

Wholesale Table Funding (3 years) Correspondent Loan Purchasing (4 years) Note / Collateral Delivery (3 years)

Post-Closing Package Processing (5 years) Investor Loan Shipping (4 years) MERS Transfers (3 years) Final Docs (3 years) FHA / VA / USDA Insuring (4 years) Mortgage Insurance Premium Remit (3 years) UFMIP / VA Funding Fee Premium remittances (3 years)

Ginnie Mae Initial and Final Pool Certification (3 years)

Secondary

Warehouse Banking (3 years) Fannie Mae / Freddie Mac / Ginnie Mae Loan Delivery (3 years)

Lock / Registration Desk (1 year) Pricing (1 year)

Quality Control and Quality Assurance Operations (2 years)

Mortgage IT/ Technology Project Management (4 years)

PROFESSIONAL EXPERIENCE

DIRECTOR, POST-PRODUCTION 2014 – Present

First Guaranty Mortgage Corporation Tyson’s Corner, VA – Top 100 Non - Bank Multi-Channel Mortgage Banker

Duties: Wholesale Table Funding Correspondent Loan Purchasing Note / Collateral Delivery Post-Closing Package Processing Investor Loan Shipping MERS Transfers Final Docs FHA / VA / USDA Insuring Mortgage Insurance Premiums UFMIP / VA Funding Fee Premium Remittances Ginnie Mae Final Pool Certification

Government Insuring: Managed FHA/VA/USDA Government Insuring processing approximately 750 cases per month, including 203k and 1x Closing New Construction, for one of the country’s leading 203k lenders. Approximately 500 paper-based pre-insuring cases submitted to one of the 4 FHA Home Ownership Centers each month. Notice of Rejection rate (NOR) of less than 2%. Also handled all QA/QC rebuttals, Post Endorsement Technical Reviews (P.E.T.R’s) and Early Payment Default re-underwrites/rebuttals.

SENIOR VICE PRESIDENT, CREDIT & ADMINISTRATION 2013 – 2014

PMAC Lending Services, Inc. Columbia, SC – De Novo Non - Bank Correspondent Lending expansion of a top 500 Retail Mortgage Banking firm. Volume: Start-up FTE’s: 5 in-house.

Duties: Correspondent Loan Purchasing Note / Collateral Delivery Due Diligence Final Docs

Oral & Written Communication Skills: Developed policies, procedures, and training materials for Correspondent Division start-up, including Correspondent Seller Guide, Bulletins. Conducted Welcome Presentations via Go-To-Meeting for newly on-boarded Correspondent clients.

MANAGER, QUALITY CONTROL 2012 – 2013

United Shore Financial Services Troy, MI – Top-20 National Non - Bank Wholesaler and Internet Retail Mortgage Banker, with $1B in loans per month.

Duties: Quality Control and Quality Assurance Audits (Internal and External), Operations Action Planning

Process Improvement: Revised Underwriting processes, procedures and job aids that reduced monthly error rates from > 8% to < 2% within 18 months. Analytical review of the QA findings led to improvements in compliance, an increase in productivity across entire fulfillment center and closer adherence to State and Federal regulatory requirements.

NORTHEAST REGIONAL UNDERWRITING OPERATIONS SITE MANAGER 2010 – 2012

J.P. Morgan Chase Garden City, NY – Top 5 Bank - Owned Retail Mortgage Banking Originator.

Duties: Retail Underwriting Operations

Staffing, Training, & Recruitment and Service Levels: Responsible for managing underwriters, and re-underwriting escalated loan files, working with Salespersons/Sales Managers/ Customers on “problem” files

UNDERWRITING MANAGER 2009 – 2010

Nova Home Loans Tucson, AZ – Arizona-based non - bank Retail Mortgage Banking Originator.

Duties: Retail Underwriting Operations

Service Level Agreements: Responsible for managing underwriters, and re-underwriting escalated loan files, working with Salespersons/Sales Managers/ Customers on “problem” files.

REGIONAL OPERATIONS MANAGER 2008 – 2009

GB Mortgage Brown Deer, WI – Top 100 Bank-owned Mortgage Banker, with a $200M/month nationwide wholesale lending channel.

Duties: Retail Underwriting, Closing and Shipping Operations

Oral and Written Communications Skills: Created proprietary FHA Underwriter training program and repurposed

2nd Mortgage Underwriting staff to A-Paper FHA Direct Endorsement within first 90 days. Created new FHA insuring department from old Conventional shipping staff.

REGIONAL UNDERWRITING / RISK MANAGER 2007 – 2008

AIG/UGIC Brookfield, WI – 1 of the top 7 national Mortgage Insurance firms, with approximately 15% market share.

Duties: Retail Mortgage Insurance Underwriting, Client Credit and Collateral Risk Management

Underwriting Management: Managed a team of remote underwriters performing Mortgage Insurance underwriting for UGIC

OPERATIONS MANAGER 2006 – 2007

Freestand Financial Phoenix, AZ – Arizona-based mortgage banking firm ($525M annual gross funding.

Duties: Retail Lock Desk, Underwriting, Closing and Shipping Operations

Efficient Pipeline Management: Maintained strict service level agreements for 1-week processing times, 24-hour turn times on underwriting decisions, 2-hour maximums on closing package preparation and 99% “on-time” home loan closings, as well as “5-days or less” standard for Investor home loan sales.

NATIONAL UNDERWRITING MANAGER 2004 – 2006

UFMC / AmPro Mortgage Phoenix, AZ – Top 100 non-Bank Mortgage Banking Wholesale lender, with $1Billion/month in Funding.

Duties: Head of Wholesale Underwriting Operations

Underwriting Management: Responsible for managing underwriters, and re-underwriting escalated loan files, working with Salespersons/Sales Managers/ Customers on “problem” files.

UNDERWRITING OPERATIONS ANALYST 2003 – 2004

MGIC Milwaukee, WI – Leading national Mortgage Insurance firm, with approximately 25% market share

Duties: Self-directed mortgage technology position

Mortgage Technology: Designed and maintained underwriting tool with 1500+ rule-based Underwriting Quality Control system, including State specific compliance and regulatory requirements.

BUSINESS ANALYST 2000 – 2004

eMagic.com/MGIC Milwaukee, WI– #1 trafficked Web Portal for the leading national Mortgage Insurance firm.

Duties: Self-directed mortgage technology position

Mortgage Technology: Created use cases, documented project business requirements, and provided project management for product releases, feature enhancements to leading Mortgage Banking web portal. Designed and implemented flat-file, EDI, and XML data schema to enable communication between clients, lenders, and vendors, including all major mortgage insurers, Fannie Mae Desktop Underwriter, Freddie Mac Loan Prospector, Chase Zippy, credit, flood, appraisal, and title vendors.

DIVISIONAL UNDERWRITING MANAGER / WHOLESALE UNDERWRITING 1995 – 1999

Resources Bancshares Mortgage Group / RBMG Columbia, SC – 7th Largest Lender in U.S. in 1998, #1 volume for Freddie Mac South East

Duties: Head of Wholesale Underwriting Operations

Underwriting Management: Responsible for managing underwriters, and re-underwriting escalated loan files, working with Salespersons/Sales Managers/ Customers on “problem” files.

ADDITIONAL MANAGEMENT EXPERIENCE:

REGIONAL UNDERWRITING / PROCESSING MANAGER TCF Mortgage Minneapolis, MN 1993 – 1995

GOVERNMENT UNDERWRITING SUPERVISOR Norwest Mortgage / Wells Fargo Minneapolis, MN 1989 – 1993

UNDERWRITER Preferred Mortgage St. Paul, MN 1986 – 1989

LOAN ORIGINATOR Conservative Mortgage Minneapolis, MN 1983 – 1985

SALES REPRESENTATIVE Rehbein Builders / NorthEast Realty / Tubbs Realty Forest Lake, MN 1977 – 1981

EDUCATION

COLLEGE-LEVEL COURSEWORK TOWARD BROKER’S LICENSE

California School of Real Estate Castro Valley, CA 2013 -2016

Courses Included: Escrow, Mortgage Loan Brokering, Real Estate Appraisal, Real Estate Economics, Real Estate Finance, Real Estate Law, Real Estate Principles, Real Estate Practice.

COLLEGE COURSEWORK

Northwestern University Evanston, IL

DIPLOMA

Forest Lake Senior High Forest Lake, MN

CERTIFICATIONS & LICENSES

CERTIFIED MORTGAGE BANKER (CMB) CANDIDATE Mortgage Bankers Association Washington, DC June 2018

CERTIFIED RESIDENTIAL UNDERWRITER – EMERITUS DESIGNATION Mortgage Bankers Association Washington, DC 2017

REAL ESTATE SALESPERSON LICENSE SA654982000 Department of Real Estate State of Arizona July 2014

NMLS #1187462, LOAN ORIGINATOR (AZ, SC)

STAFF APPRAISAL REVIEWER #006501 Veterans Administration Washington, DC 2004

DIRECT ENDORSEMENT UNDERWRITER H793 Federal Housing Administration Washington, DC 1989

PROFESSIONAL DEVELOPMENT

Strategic Leadership Training First Guaranty Mortgage Corporation 2017

Using Trended Credit Data in Risk Assessment Mortgage Bankers Association 2016

Advanced Management Training J.P. Morgan Chase 2010

School of Mortgage Banking – Courses, I, II, & III Mortgage Bankers Association 2017

Seminar on Specialized Techniques in Residential Underwriting Mortgage Bankers Association 1993

Employee Relations Management Norwest University 1991

Introduction to Secondary Marketing Strategies Mortgage Bankers Association 1989

Introduction to Residential Mortgage Loan Administration Mortgage Bankers Association 1989

Underwriting the Self-Employed Borrower Mortgage Bankers Association 1989

Basics of Mortgage-Based Securities Mortgage Bankers Association 1989

Residential Secondary Mortgage Market Mortgage Bankers Association 1989

Mortgage Loan Underwriting Mortgage Bankers Association 1988

Seminar on Appraisal Techniques Mortgage Bankers Association 1988

PROFESSIONAL ORGANIZATIONS & AFFILIATIONS

Member, Underwriting Committee Mortgage Bankers Association of Minnesota

PRESENTATIONS

“Performance Management Techniques for Contract Underwriting Teams – Strategies and Reporting”

Mortgage Bankers Associations 2013 Risk Management and Quality Assurance (Productivity & Project Management Skills) Forum. Phoenix, AZ, August 2013.

“Modern Quality Control Methods for Residential Mortgage Lending – Influence Portfolio Safety”

Price Waterhouse Cooper 2012 Mortgage Loan Quality Round Table. New York, NY, September 2012.



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