Manager Service

Kimberly L. Chan

** ******* ***, ****** ******, NY 10312 Home: 718-***-**** Cell:917-***-**** *********@*****.***

EXPERIENCE:

Asian Pacific Islander Coalition for HIV/Aids (APICHA), Data Entry Clerk, New York, NY 12/2015- Present

Reviews and verifies materials to ensure accuracy of information

Organizes and counts data to be entered in the designated databases

Enters Client Service Tracking logs/ progress notes into the lead Health Home portals, EICARE, and other designated databases

Updates records by changing, deleting, merging or adding data to files when necessary

Files documents and completes other tasks as assigned

Scan and upload documents into EICARE and lead Health Home portals

Puerto Rican Family Institute (PRFI), Outreach Care Coordinator, New York, NY 06/2013- 12/2015

Performed phone and physical outreaches to clients

Located and engaged clients

Introduced clients to the health home program and obtain consent for services

Entered data into the Health Home portals

Generated 100 patient charts and produced progress notes on a monthly basis

Completed clerical duties such as filing, faxing, scanning and copying documents

Seamen's Society for Children and Families, Caseworker, Staten Island, NY 09/2012-11/2012

Scheduled and monitored birth parent-child visits

Made phone contacts to foster care and birth families along with other service providers

Facilitated service plans through referrals, casework counseling and planning

Provided all required services to families in foster care

Completed fieldwork visits and all reports in a timely matter

AABR, Staten Island, NY/ (Main Office-College Point, NY) 10/2011-03/2012

Assistant Residential Manager

Provided support to Residential Manager and Director

Supervised staff to monitor the progress and completion of projects

Acted as a gatekeeper between residential staff and management/agency administration

Recorded incidents and perform follow-up in compliance with the agency/governmental regulations

Ensured that all procedures were fulfilled for the safety of the developmentally disabled consumers

Completed administrative duties such as of petty cash, filing, faxing, scanning, and typing documents

Contemporary Guidance Services, Inc., Job Coach, New York, NY 09/2008-10/2011

Typed documents such as case notes and other documents relating to the consumers’ employment progress

Filed and faxed documents

Made phone contacts to consumers and their advocates such as family members, consumer's employers, and other service coordinators/service providers

Provided individualized job coaching to consumers with developmental disabilities at their workplace

Executed training and assessed consumer’s progress at their internship site and in the classroom

EDUCATION: Bachelor of Arts in Psychology, Hunter College 2007

ACCOMPLISHMENTS: Employee of the Month, January 2014

COMPUTER SKILLS: Internet, Microsoft Word, Microsoft Excel, Outlook, Bronx Accountable Healthcare Network (BAHN) portal, RMA portal, Brooklyn Healthcare Network (BHH) portal, Health Home Care (HHC)portal, Mount Sinai Health Home (MSHH) / Crimson Management system, Electronic Integrated Care Coordination(EICARE), EPACES (Electronic Provider Assisted Claim Entry System)

INTERESTS: Basketball, Fitness, Mixed Martial Arts

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