Customer Service Sales,RESETS,TEAM LEAD
Resume:
WILLIAM'TOMMY'TRAVIS
Mobile, AL 36619
Phone: 251-***-****
Alternate: 251-***-****
E-Mail: *************@*****.***
Summary
High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Highlights
Personnel training and development
Superb sales professional
Flexible schedule
Strong communication skills
Excellent multi-tasker
Detail-oriented
Time management
Organized
Mathematical aptitude
Loss prevention
Cash handling accuracy
Employee scheduling
Inventory control procedures
Shipping and receiving
Display resetting
Active listener
Friendly and outgoing
Team player
Organized
Managing large crews
Customer service skills
Good at following instructions
Strong work ethic
Accomplishments
Used propane forklift to load trailer at warehouse.Prepared pallets by following prescribed stacking arrangement and properly tagging pallets. Assembled product containers and crates. Packed containers and re-pack damaged containers. Documentation
Reported and documented unsafe conditions, equipment and/or injury.
Equipment Maintenance
Performed routine maintenance on equipment on as-needed basis.
Inventory Control
Restocked and organized items as necessary and as directed.
Product Inspection
Inspected products to ensure highest quality.
Supervision
Trained contract workers to perform general warehouse duties to company standards.
Experience
September 2014 to Present
Advantage Sales and Marketing
Team Leader Publix Supermarket Reset Team
Responsible for overseeing resets for 5 local Publix Supermarkets in the Mobile/Balwin County area.
November 2016 to December 2016
Seasonal Job
Mattel Toys Inc.
Customer service setting Mattel toys in retail areas.
March 2014 to present
Seasonal job
Mobile Bay Bears Staff
Customer Service for Bay Bear Stadium
April 2011
FRESH MARKET MOBILE, AL
RETAIL-GROCERY MANAGEMENT
Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand. Consulted with customers on the latest styles and trends. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Offered direction and gave constructive feedback to motivate team members. Processed shipments and maintained organized stock shelves. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Education
1980 CITRONELLE HIGH, CITRONELLE, AL
High School Diploma MATH/SCIENCES
Student government representative. Coursework in Business and Management
References:
Jill Boulloui-Supervisor
Advantage Sales and Marketing
Jerry Honea- Supervisor
Advantage Sales and Marketing
Charles Skipper-Advantage Regional Manager
Arthur Knowles
Peyton Miller-Mattel Toys Supervisor
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