Bryant Leong
**** ******* **. *******, ** *****
******.*****@*****.***
OBJECTIVE To contribute to an organization’s success through the use of my customer service, data entry and computer skills.
PROFILE Experience with software for data entry and retrieval software.
Maintain customer's data, familiar with general office equipment.
Skilled in customer service, telephone handling operations, handle customer inquiries and phone presentation in a professional manner.
Advanced experience with a variety of computer software:
Microsoft word, excel, powerpoint, CIV, ESO, CIV, 10-key by touch, key 70 wpm,
EXPERIENCE Expeditor 2 – Ydesign Group, Walnut Creek, Ca (Temp) 5/2/2017-7/6/2017
Opened emails
Assigned cases to correct people in charge.
Tasked person to cases
Used system’s as (Sugar, YCS, Outlook, Word, Excel)
Checked with vendors to see if product is on track with shipment
Operations Specialist 3 – Wells Fargo, Concord, Ca (Temp) 10/2/2015-4/1/2017
Call customer to verified their information
Use system’s CIV, CCM, Direct Pay, ESO, and RSA
Shipped customer’s key fob using Fed-Ex or UPS
Payroll Specialist – John Muir, Concord, Ca 6/2004-3/1/2006
Customer service, Answer phones, Call insurance companies.
Create spread sheets for management use.
Enter employee’s hours in a database.
Made sure employee’s got paid correctly.
Setup direct deposit for employee
Teller – Bank of the West, Walnut Creek, Ca. 10/2002-5/2004
Take customer's transaction
Balance drawer at the end of each day
Place new check orders
Place new debit card orders
Help customer with any inquires about their account