Sales Manager

************@*****.*** 720-***-**** WWW.LINKEDIN.COM/IN/PH

IL-METCALF-1856B996

PM

OBJECTIVE

Obtain a position that will

enable uses of entrepreneurial

attitude, leadership and

business sales development at

a progressive organization

where these skills can make a

significant impact.

SKILLS

Entrepreneurial drive with

team leadership experience.

Extensive experience in sales

retention.

Ability to initiate/manage

cross-functional teams.

Critical thinking, decision

making and problem solving

skills.

Planning and organizational

abilities.

Results oriented with ability to

achieve targets on time

Excellent communication

skills.

EDUCATION

Grant Cardone-Closing

Strategies Course

Les Brown-Enterprise

Leadership Mastery Course

Tony Robbins- Become a

Master of Sales and

Persuasion Course

Anthony Camacho-Sales

Leadership Mastery

Course

PHIL S. METCALF

DIRECTOR OF SALES AND CUSTOMER RETENTION

EXPERIENCE

Triumphant, Denver, CO Director of Sales Development June 2010-present

Coordinate and conduct groups and individual training sessions based on staff and organizational learning needs. Lead learning enhancement classes to improve sales knowledge and people skills for workplace success and advancement. Handled incoming calls from customers regarding subscription status, cancellation with an objective to maximize retention. Offers and educates on the benefits of products and services and explains how the recommendation will add value to the customer. Conduct ongoing needs analysis, leveraging customer feedback, field interactions, and subject-matter-expertise to adjust learning strategy and curriculum. Supervise a sales team of 55 reps in addition to 12 managers for regional campaigns to elevate brand awareness for fortune 50 clients. Routinely evaluate business training needs and adjust staff development and educational programs. Designed and implemented sales training manuals that increased revenue by 63% monthly. Conduct sales training sessions to educate sales teams on new products and programs. Recognized for the following accolades:

2018 Team Impact Award

2017 Iron man Award

2016 Leadership Award

2015 Chief Closer Award

2014 Corporate Trainer of the Month

Mobile Zone Wireless, Atlanta, GA District Manager, April 2000- May 2010

Exceeded sales target of years 2001 – 2010 recognized for successfully negotiated and closed new sales, prepared proposals and quotations for business account. Developed team of 6, 12 managers who achieve established financial plans, sales goals and customer service objectives. Conducted store/sales Managers performance. Evaluated store managers and provided feedback and development opportunities to increase retention of store/sales Managers. Trained store managers in techniques to increase sales and output. Assisted/motivated staff dealing with difficulties and problems. Assisted in recruitment process of professionals for managing district stores. Recognized for the following accolades.

2009-2010 Most Recognized District Manager

2002-2008 Most Valuable/Improved Manager

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