Customer Service Microsoft Office

Location:

Posted:

May 19, 2018

Kesha Sherrill

Phone: 704-***-**** Email: *************@*****.***

Objective: To obtain a position where my professional, customer service and leadership skills can be utilized.

Education

North Mecklenburg High School- 1989

Certified Pharmaceutical Tech- 2012

Employment

Petro Travel Center, Atlanta, GA 2018- Present

Cook

Set up workstations with all needed ingredients and cooking equipment

Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc

Cook food in various utensils or

Check food while cooking to stir or turn

Ensure great presentation by dressing dishes before they are served

Keep a sanitized and orderly environment in the kitchen

Ensure all food and other items are stored properly

Check quality of ingredients

Monitor stock and place orders when there are shortages

Closeout Express, Atlanta, GA 2010- 2018 Shipping & Receiving Manager

Use software to track, check, prioritize and route orders

Manage all important documents such as advanced shipping notice, pick slips, bills of lading etc

Direct the flow of packages from preparation to shipment

Inspect labels, barcodes and other features of completed orders

Supervise and lead subordinates (receiving clerks, order pickers etc.)

Control budget of the shipping department

Collaborate with warehouse, purchasing and other managers to optimize processes

Resolve issues regarding shipped orders

Ensure compliance to legal regulations and company policies

Pilot Travel Center, Charlotte, NC 2007-2010

Fuel Station Attendant

Performed a wide variety of duties; which included accepting cash, credit or debit payment for purchases

Used computer software to compute and record total transactions and calculated total

Balanced cash registers, ensured drawer accuracy and adequate amounts of change were available

Efficiently organized and stocked shelves following store procedures

Pay company bills to vendors using cash or checks

Provided extensive customer service, ensuring positive customer interactions

Skills: Proficient in Microsoft Office Suite: Microsoft Excel, PowerPoint, Outlook, & Word