Customer Service Warehouse

MIGUEL A. LIRA

**** ***** ******* ***# *****, San Antonio, TX 78253 (H) 630-***-**** ********@*****.***

Professional Summary

To build a long-term career within an organization that offers a positive atmosphere to learn and implement new skills and

technologies for betterment of the organization. Possesses exceptional organizational skills and attention to detail. Willing

to go the extra mile to meet tight deadlines and reach company goals.

Skills

Deadline-driven Current Forklift Certification

Fast learner Computer-savvy

Warehouse and manufacturing operations Excellent time management

Team development

Warehouse and fulfillment

Work History

Shipping & Receiving / Customer Service 09/2017 to Current

Stone Solutions – San Antonio, TX

Drafted budgets, monitored warehouse costs and reduced expenses when possible.

Enforced the on-time shipment of products to create exceptional customer experiences.

Supervised material flow, storage and global order fulfillment.

Lumber /Loader Associate - Customer Service 08/2016 to 08/2017

Lowe's Home Improvement – San Antonio, TX

Responsible for assisting customers with all of their shopping needs

Assisting customers in the selection, demonstration, preparation and loading of merchandise.

Responsible for responding to customer inquiries throughout their shopping experience including promoting customer

loyalty plans.

Warehouse / Turret Driver 05/2003 to 07/2016

Ke He Distributors LLC – Romeoville, IL

Place inbound freight in appropriate reserve or pick slots.

Replenish selection slots as needed based on demand or suggested schedule.

Remove empty pallets from selection areas and deliver them to an assigned area.

Assist the selection and Shipping Departments will pallet picks and take-outs. Complete assigned pallet moves before

the end of the shift.

Complete housekeeping activities on a daily basis.

Adheres to the mission and cornerstone values and applicable practices of the organization.

All and other responsibilities as assigned.

Education

GED:

Palatine High School - Palatine, IL

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