Manager Administrative Assistant

Vandana Harchand

*** **** ***** **** ********, AB T6T0S6

587-***-**** *****************@*****.***

SUMMARY

IT professional with 5years of experience as Administrative Assistance, Business analysis and customer services. seeking an opportunity as an administrative assistant with government agency.

ATTRIBUTES

• Extensive office administration and secretarial data entry experience.

• Confident to deal with clients and meet timelines in very critical schedules.

• Receive, prioritize & process customer orders via phone, email, & fax.

• Leading all complex, demanding, time sensitive environment task.

• Managing calendars, sending meeting requests and setting up boardrooms tracking documentation and Action Request follow up, Provide direct support to The Chancellor.

WORK EXPERIENCE

Admin Assistant July 2017 to May 2018

Grand Master Trucking ltd. Edmonton

Duties:- Maintaining paperwork and price tickets, posting logbooks (including driver hours), and record mileage according to established guidelines.

• Receive, prioritize & process customer orders via phone, email, & fax.

• Prepare and process orders, and maintain all necessary supplies, ensure a smooth functioning.

• Follow-up with supervisors and customers on services rendered, strive for continuous improvements.

Administrative Officer

Lovely Professional University Feb 2014 to Feb 2017

Duties:- Organize meetings and preparing the necessary agenda, minutes, and follow up on identified action items. Collected useful requirements to design the user approval and entitlement executive system.

• Manage and write the Requirements and Functional Specification documents.

• Delivery to clients as per specifications and within defined timeline.

• Conducted Joint Application development sessions to develop and agree upon a system that

focuses on the business requirements. Handled regular deployment issues across DEV, PROD

and test environments. Application development and functional testing.

• Define and validate individual functions and the overall solution delivery, performed

different testing like unit, system, functional, performance, smoke etc.

• Carried out regular triage meetings to recognize and determine critical testing faults.

Business Analyst

Sofftrix web solutions Jan 2013 to Feb 2014

Duties:-Responsible for thorough functional system development and testing before sending client.

• Facilitated weekly review meetings on reported incidents and post incidents with Management and project team members and was liaise between super users and onshore/offshore teams to ensure project delivery.

• Proven ability to simplify complex processes / ideas and communicate them to technical and

business resources.

• Performed Business analysis reviews throughout implementation, integration, change

management reviews and new configuration efforts.

Computer Skills

Basic:- MS office 365

Advanced & Database: MS SQL Server, RDBMS Oracle10g/11g, MS SQL Server 2012

Languages: C, C++, PHP, SQL, UML, HTML, Java

Operating System: MS Windows, Mac OS FTP Software, Remote Control Software

Certifications

•Data care management certification course completed Sep 11,2009

•IBM DB2 Database and application fundamentals - Aug 29,2012

•CCNA Routing & Switching 200-125 (pursuing)

•Investment Funds in Canada (IFSE) – Expected time to complete Aug 2018

EDUCATION AS PER IQAS EVALUATION

A Four-year Bachelor of Science degree with a focus in Information Technology and computer applications, and

A Master of Science degree with a focus in Computer Applications

References: available on request

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