Quality Assurance

PROFESSIONAL SUMMARY

●Senior QA Analyst with *+ years of experience including 16 Months of experience in US.

●Excellent skills in understanding requirements and creating test cases out of Business Requirement Document and Functional Requirement Document.

●Proficient in creation of various Testing documents like Test Strategy/Plan, Test Scenarios, Test Cases, Bug Reports, Test Completion Reports, QA Entry/Exit criteria, Release Notes.

●Extensive experience in Test Management tool- QC

●Sound knowledge of Defect life cycle and used various tools for defect management like QC, JIRA, PVCS

●Experience in creating Automation scripts using QTP, Selenium WebDriver, Selenium IDE and TestNG.

●Experience in different types of testing like Smoke, Functional, Regression, System Testing, Integration, BVT, End-to-end Testing and Production check-outs.

●Experience in reporting application’s higher-risk aspects, understanding priorities, determining scope and limitations of tests.

●Ability to interact with all levels of personnel from Technical to high level Executive Management within the Information Technology and Business communities.

●Documented all phases of QA process.

●Experience in Database Testing using SQL Queries with TeraData.

●Experience in testing third-party Webservices using SoapUI tool.

●Sound knowledge of MS Office Suite along with Excel Macros

●Team management experience of around 3 years with a strong customer focus and people management.

●Strong interpersonal and communication skills

●Project management skills like allocation of tasks, tracking progress, metrics collection, publishing reports and maintaining artifacts at SVN

TECHNICAL SKILLS

●Test Management Tools : Test Director, Quality Center 8/9.2/10.0

●Defect Management Tools : JIRA, PVCS tracker

●Tools and Utilities : Eclipse, Putty, SVN, Mainframes, Microsoft Visio, SoapUI

●Automation : QTP 9.1, Selenium, TestNG, Excel Macros

●RDBMS Tools/Database : TeraData, Access, SQL Server

CERTIFICATIONS/TRANINGS

●ISTQB Foundation level certification

●NCFM- Financial Markets: A Beginner’s Module

●Infosys Banking Domain Certifications

●Infosys IVS Technical Testing Foundation Certification

●Infosys Programming in C/C++ certification

REWARDS/RECOGNITONS

●Certificate of Excellence for outstanding achievement in Income tax- TDS project (Infosys)

●Certificate of Excellence for outstanding performance in UBS WM project (Infosys)

●Prima Award for excellence in project execution for UBS- WM project (Infosys)

●RnR (Rewards and Recognition) award for project accomplishments for UBS- WM project (Infosys)

COMPANY EXPOSURE

●Royal Bank of Scotland : Sep 2013- April 2015 (1 year and 7 months)

●Infosys : Jan 2007 to Aug 2013 (6 years and 7 months)

PROJECTS UNDERTAKEN

1. FATCA (Sep 2013 – April 2015)

The Foreign Account Tax Compliance Act (FATCA) is a United States federal law that requires United States persons, including individuals who live outside the United States, to report their financial accounts held outside of the United States, and requires foreign financial institutions to report to the Internal Revenue Service (IRS) about their U.S. clients.

Team Size

12

Role

Manager

Tools/Packages/Languages Used

TeraData, QC 10.0, PVCS Tracker

Roles & Responsibilities:

●Gathering the requirements from Functional team

●Allocation of tasks

●Meetings with different stakeholders

●Tracking of tasks from the team members

●Preparation of various reports/presentations to be shared with higher management

●Peer review of deliverables

●Communicating with Business team to clarify the issues

●SQL Queries preparation and UAT Testing

2. Income Tax –TDS (Jul 2012- Aug 2013)

The project involves the complete workflow of Income Tax Returns and Form 16/16A Generation. It starts from Statement Inwarding for Salary/Non-salary statements. Then these statements are processed and the 26AS & Form 16/16A are generated. Finally, the forms are made available on the web portal.

Team Size

20

Role

Test Lead

Tools/Packages/Languages Used

JIRA, SQL, Selenium

Roles & Responsibilities:

●Gathering the requirements from Functional team

●Allocation/tracking of tasks after analysis of requirements

●Meetings with Client

●Preparing automation test scripts using Selenium/Java TestNg framework

●Preparation of various reports/presentations to be shared with Client and higher management

●Facilitating the UATs

●Tracking the observations by client and closing them after discussion with Dev and Functional team

●Communicating with Business team to clarify the issues

3.Insurance and Annuities (UBS, Wealth Management) (Apr 2011- Apr 2012)

The project involved manual testing of Insurance and Annuities. Application involves issuance of Insurance policies and creation of Annuities orders and providing the required approvals.

Team Size

7

Role

Test Lead

Tools/Packages/Languages Used

Quality Centre 10.0, Mainframes, Rumba, SoapUI

Roles and Responsibilities:

●Discussing the requirements with Business and ISD team

●Creation & execution of manual test cases

●Verification of Web Services using SOAP UI

●Setup of environment, data and required licenses

●Interaction with the third-party vendor communicating the details of the issues

●Defect Tracking and reporting

●Communicating with Business team to clarify the issues

●Identification of missing requirements from the BRD

●Production checkouts before releasing the code to Production environment

●Entry criteria/Swim-lanes and Release notes/Exit criteria preparation

4.Discount Sharing (UBS, Wealth Management) (Jul 2010- Mar 2011)

Application dealt with sharing the discounts with the Financial Advisors and penalizing them if they offer fee rate below a set limit by giving them the lower commissions.

Team Size

10

Role

Test Analyst

Tools/Packages/Languages Used

Quality Centre 10.0

Roles and Responsibilities:

●Discussing the requirements with Business and ISD team.

●Creation & execution of manual test cases

●Peer review of deliverables

●Defect Tracking and reporting

●Communicating with Business team to clarify the issues

●Production checkouts before releasing the code to Production environment

●Entry criteria/Swim-lanes preparation

●Release notes/Exit criteria preparation

5.Cards (UBS, Wealth Management) (Dec 2009- Jun 2010)

Application dealt with verifying the eligibility criteria against US standards/laws and issuance of Credit cards.

Team Size

10

Role

Test Analyst

Tools/Packages/Languages Used

Quality Centre 9.2

Roles and Responsibilities:

●Test Execution

●Defect Tracking and reporting

●Communicating with Business team to clarify the issues

6.Account Roadmap (UBS, Wealth Management) (Apr 2009- Nov 2009)

This project’s main objective was to reduce the number of signatures and paperwork required from the client, thus, making the whole process more convenient for the Financial advisors and clients.

Team Size

11

Role

Team Lead

Tools/Packages/Languages Used

Quality Centre 9.2

Roles and Responsibilities:

●BRD analysis

●BRD review meetings

●Task allocation to the team members

●Creation & execution of manual test cases

●Peer review of deliverables

●Onsite communication

●Sending the Daily status report

●Defect Tracking and reporting

7.Client Account Information (UBS, Wealth Management) (Oct 2007- Mar 2009)

This project’s main objective was to open/ maintain different types of accounts and provide various services to the clients.

Team Size

11

Role

Test Engineer/Team Lead

Tools/Packages/Languages Used

Quality Centre 9.2, QTP 9.1

Roles and Responsibilities:

●BRD analysis

●BRD review meetings

●Task allocation to the team members

●Creation & execution of manual test cases

●Creation of Automation Test Scripts in Data driven framework

●Onsite communication

●Defect Tracking and reporting

8.New Financial Advisor Tracking (UBS, Wealth Management) (Apr 2007- Sep 2007)

This application was used to track the progress of Financial advisors.

Team Size

2

Role

Test Engineer

Tools/Packages/Languages Used

Quality Centre 8

Responsibilities:

●Creation & execution of manual test cases

●Onsite communication

●Defect Tracking and reporting

TEACHING EXPERIENCE

●Worked as a Lecturer in National Institute of Technology, Kurukshetra for 7 months (Jul 2006- Jan 2007)

●Worked as a Lecturer in Haryana Engineering College, Jagadhri for 1 year (Aug 2005- Jul 2006)

EDUCATIONAL QUALIFICATION

●B.Tech – Computer Science Engineering (77.5%) from Kurukshetra University (India)

●3-year Polytechnic Diploma (67.3%) from State Board of Technical Education (India)

●Secondary Education (79%) from Maharishi Vidya Mandir Public School affiliated to CBSE Board (India)

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