Customer Service Accounting
Resume:
NIGSTY G. ZERUE
CPA, Candidate
Charlotte, NC 28299
********@*****.***
SUMMARY
Bi-Lingual dedicated Finance professional and seven years of accounting experience. Fully knowledgeable in General accounting, Auditing, Finacial reports, Journal entry, Reconcilation, Payroll, Credit analysis, Accounts payble, Accounts Recivable, Tax retruns, Accounting Nonprofit, Quick-books, Excel Pivot tables, GAAP, GAAS, XBRL, Accounting information system soft ware, File maker pro, non-profit industries Leadership and Customer service.
Education
Bachelor of Science in Accounting, University of North Carolina at Charlotte May, 2008 Associate of Science in Law, College of Business, Mekelle University, Tigray, Ethiopia May, 2001
Associate of Science in Banking & Finance, Mekelle University, Tigray, Ethiopia December, 1998
PROFESSIONAL EXPERIENCE
CPA, Candidate Becker professional education Present
Accounting Assistant, James Young CPA, PLLC January 2017-Present
Branch Manager, Romanat, Electronics, Mekelle, Ethiopia January 2011-September 2016
Internal Audit, Standard Parking, Charlotte NC, August 2008 – October 2010
Tax Specialist, Jackson Hewitt, Charlotte, NC Seasonal
Accounting Clerk, Blumenthal Performing Arts Center, Charlotte, NC June2007 –July 2008
Worked on projects in accounting department alongside staff representing A/R, A/P, along with the senior, Accountant and Controller
Processed Employee Payroll, Accounts receivable, Accounts payable using file maker pro
Run reports daily using file maker pro software to update accounts
Processed all department expense through purchase order forms, check requests and petty cash, refinancing current budget to ensure appropriate expense request
Calculated and processed time-off and office supply requests and mileage expenses for department
Prepared monthly expense cash flow chart based on FY08 Annual Budget, for 19 expense accounts
Documented approved expenses in department accounting database in order to track expense balance for sub- budgeted line items
Reviewed Department’s documentation for entire year to ensure proper coding of expenses based on line
Items: reconciling documents to the database and maintaining the Financial Expense Notebook
Created financial expense notebook to track Department expenses based on previous year’s system
Sales Specialist, Wal-Mart, Charlotte, NC June 2003 - October 2006
Audited jewelry and watch inventory
Provided quality customer service and effective communication to increase sales
Utilized my accounting skills to balance store cash funds
Junior Bank Clerk, Commercial Bank of Ethiopia December, 1998 - November 2001
Managed full range of banking services for Ethiopia’s largest bank
Worked on a team to approve customer loans by researching assets
Effectively issued drafts and certified checks; handled wire transfers and verified computer accounts
Banking Intern, Dashen Bank, Mekelle, Ethiopia May 2001 - November 2001
Worked in a fast-paced environment to learn all aspects of banking
Trained by Western Union Commercial Bank of Ethiopia branch to
Exchange and pay customer money
Accountant, Romanat, Electronics, Mekelle, Ethiopia December 1998 - September 2001
Managed accounts and processed shipments to verify company contents
Trained in updating inventory payables and receivables
Awards and Certifications
Nominated for UNCC Bonnie Cone Award for outstanding qualities
Of scholarship and leadership April 2008
Certified for Banking Practice at Commercial Bank of Ethiopia December 1998
Achieved customer service diploma at Commercial Bank of Ethiopia December 1998
Citizenship status: United States Citizen
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