Manager Microsoft Office

MICHAEL R. STONE

** ******* ******

Springfield MA 01105

Cell: 413-***-****

Email: ********@*****.***

SUMMARY OF SKILLS:

Successful administrative support experience within varied industries

Proven ability to work independently, efficiently, and handle simultaneous projects

Solid communication, interpersonal, organization, and problem-solving skills

Strong clerical skills including data entry, incident documentation, etc.

Knowledge of common software programs such as Microsoft Office

Strong decision making and organizational skills

Ability to perform duties with minimal supervision

Detail oriented and flexible

PROFESSIONAL EXPERIENCE:

Juvenile Justice Direct Care/Security

Department of Youth Service-Westfield Site 12/2015 – 12/2017

(CHD) Center for Human Development (sub-contract) 2/2014 – 12/2015

Conducted security checks of students, building and grounds

Conducted client headcount on a specified schedule and adhoc

Assisted Direct Care staff with searches and restraints according to DYS policies and procedure enforcing appropriate rules and regulations to safeguard lives and property within the facility

Screened visitors to the facility, includes operation of electronic surveillance, communication and equipment. Sensitive and diligent to all communication needs, especially of an emergency nature

Documented all incidents according to established policies and procedures

Performed other related duties as assigned by administrative staff

Production Claims Editor 2007-2013

Baystate Medical Center

Picked up mail at the post office daily

Delivered claims to a client's office twice a week

Worked claims files to ensure the appropriate eligibility and provider records are matched to the claim

Worked collaboratively with the Scanning Clerk and I.S. department to ensure claims files are scrubbed within the timeframe established by the Claims Operations Manager

Corrected fatal edits which will ensure claims are loaded correctly into the IDX environment

Brought issues to Claims Operations Manager's attention that affect the efficiency of the claims scrubbing process

Updated and maintains claims tracking database

Client Service Representative 2001-2007

Cambridge Credit Counseling, Inc., Springfield, MA

Relief/Security Worker 1996-1997

First Incorporated – Residential Substance Abuse Treatment Program Boston, MA

Independent Contract Musician (Trumpet)

• Contract services for private functions and performing engagements 1994-Present

EDUCATION:

Substantial Credits toward Bachelor of Arts, Major: Arrangement & Composition

Berklee School of Music, Boston, MA

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