Manager Staff
Resume:
Objective and Skills
Over six years of experience in Methadone Maintenance Counseling. Experience in assisting the population affected by substance abuse in areas such as, Nutrition and Weight management, and life coaching in general. Able to work well with others, multi-task, function well under pressure in high stress environments. A leadership and go-getter mentality, while possessing excellent interpersonal and communication skills, and prioritizing workload duties and obligations, and compliance driven. Regularly assist Regional Director with projects within company that allow and aid in proper growth and functionality. Possess advanced knowledge in Methasoft and Google Docs. Ability to aid in reasoning regarding staff and/or client conflict. Always ready to learn new tasks, and strive to master each task given.
Relevant Experience
New Season New Hanover-Colonial Management Group, LP November 2017 - Current
Treatment Services Coordinator
Supervisor- Angela Heaviland -407-***-****
Ensure compliance with all Local, State, Federal and Colonial Management Group, LP rules, and regulations.
Assisted Regional Director in bringing clinic back into compliance during DHHS audit experience
Has completed most of Program Director Onboarding Matrix and have managed Program Director tasks in absence of Regional Director.
Provides Clinical Supervision to Clinical Staff as required, successfully leading Treatment Team and Staff Meetings, as well as implementing guidelines for treatment team productivity.
Reviews, signs and dates all appropriate documentation as required.
Documents patient progress through counseling and interaction through groups.
Has Implemented team training to ensure the reading and understanding of the Policy and Procedures Manual, focusing on areas that the clinic has previously been cited on.
Has taken the initiative to insure appropriate phase levels to increase patient retention.
Conducted interviews for various positions to be filled within the clinic under Regional Director guidance to increase staff retention.
Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA)
New Season Durham –Colonial Management Group, LP March 2017 - December 2017
Substance Abuse Counselor
Supervisor- Zumrad Ahmedjanova – 919-***-****
Unique Identifier CSAC-14792
Responsible for managing Counselor Weekend/Holiday shift calendar
Responsible for updating Counselor Resources- protocols to follow
Assist in Admission Procedure of assigning patient number to new patient, and assigning patient to appropriate Counselor if TSC is unavailable
Assist new Counselors, as peer, in training of their role and knowledge of company standards
Sanford Treatment Center - Sanford, NC June 2011 - March 2017
Substance Abuse Counselor
Supervisor- Chris Melvin – 919-***-****
Responsible for managing Emergency Drills/Codes and staff compliance of drills
Assisted Program Director as witness/support of informative meetings with other staff members in regards to clinical issues/praises
Responsible for occasionally making purchases for the clinic needs when Program Director was unavailable
Assist new Counselors, as peer, in training of their role and knowledge of company standards
Assist in Admission Procedure of assigning patient number to new patient, and assigning patient to appropriate Counselor
Kathryn’s Hallmark - Sanford, NC February 2008 – December 2014
Seasonal Sales Clerk
Education
Central Carolina Community College - Sanford, NC (Lee County Campus) Fall 2014 – Fall 2015
Associates in Business Administration
Wake Technical Community College - Raleigh, NC Spring 2012 – Spring 2013
Required classes/trainings to sit for CSAC Board Exam
Western Carolina University – Cullowhee, NC Fall 2008 – Spring 2011
Bachelor of Science in Nutrition and Dietetics
References
oZumrad Ahmedjanova 919-***-****
Durham Program Director
oJocelyn King-Delay 919-***-****
oFormer Clinical Supervisor
oAngela Heaviland 407-***-****
Current Regional Director
oChris Melvin 910-***-****
Former Program Director
oKristin Brockman 919-***-****
Current Nurse Manager
oKathy Smith 973-***-****
Current Peer Counselor
oHolly Binkley 919-***-****
Former Nurse Manager
oKatie Shaw 910-***-****
Former Peer Counselor
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