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Customer Service Sales

Saint Petersburg, Florida, United States
May 18, 2018

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***** ******* **. ***** ***

Riverview, FL 33569

Phone: 813-***-****, Fax: 813-***-****, email:, Skype: jd money

OBJECTIVE: Seeking a challenging career opportunity with a forward thinking progressive company that rewards achievement, dedication and perseverance. My diversity in ventures and new businesses, provide an entrepreneurial spirit with expertise in “Call-centers” to be able to provide the best in customer service along with closure of sales. I can motivate staff and educate all from years of experience and trials.


2005-2017 North Springs Resources Corp. 3030 N Rocky Point Dr. W #150 Tampa Florida, 33607

PH; 813-***-****

CEO, Director Public Company, Trading Symbol (NSRS)

Manage North Springs and all aspects of running a public company, including; Join Ventures, Contracts, Marketing, Advertising, Legal, FINRA, SEC, DTCC, Accounting, Pubic Disclosure, Press Releases; as well as answering to Shareholders, Bankers and Investors at every level.

1990 – PRESENT The James Douglas Group, Inc. Riverview, FL

President /Owner

Manage all aspects of running this consulting firm. JDG. Provides the public vehicle/entity for a private company to merge with and jointly go to market, where the new company stock will trade on “OTC Markets,” NASDAQ Small Cap, AMEX or Bulletin Board stock exchanges. JDG manages the companies from inception to finish, which also supplies the companies with assistance in Legal, Accounting, Audits, Transfer Agents, Market Makers and market Support for the newco’s transition to market. I have been a consultant for twenty years and have accumulated sources and resources that come only with years in the field of this business. JDG has repeat clients and trust in the industry. I have funded, founded and started new businesses with products or services and have prevailed in the consumer markets worldwide.

2003 – PRESENT Bionic Products Corp.

Director/V.P. Investor & Broker Relations (a public company, symbol BNPD) Henderson, NV.

Serve as an advisor on the Board of Directors. Manage the daily operation of the public company relating to all aspects of Legal, Accounting, Transfer Agent and Clearing Oversight. The president, directors, consultants and I present joint venture opportunities to the board. I write, edit and disseminate press releases for the company on the business wires and Reuters to inform the public and the shareholders as to the intentions of the company and its management. We hold exclusive contracts with manufactures of pharmaceuticals that will be providing maintenance drugs for hospitals, hotels, pharmacies and social services agencies for Caribbean and third-world countries. We have a relationship with the undersecretary of the Dominican Republic that we utilize to create jobs and to bolster tourism for the country.

Purchased a call-center in San Jose Costa Rica for $150,000 to “farm-out” or contract services for client companies in the US. Had 6 employees that were multi-lingual and university educated. These employees were to handle inbound calls for sales of Viagra and other medical test kits for aid’ sand other illnesses.

1999 – 2000 J. Douglas Group, Inc. 200 Sanford Ave. Sanford FL, Owner / President

Managed and trained ten employees to be Investor/Broker Relations Representatives to outbound call brokers and inform or educate new and old brokers in regards to the client companies we represented. Designed training and bonus programs for achievements and awesome customer service.

2/1997 – 11/199 The Publishing Company of North America, Orlando, FL

Sales Account Executive – Business Development, Ad Layout, Receivables

1990 – 1996 Eastman Kodak Company

Marketing Education Center, Rochester, New York

Marketing Support Operations Manager– Technical Information Representative, Premium Liaison and Marketing Manager

Responded to telephone and written inquiries on over 55,000 Kodak products and services for the office of the CEO.

Applied proving and troubleshooting skills to effectively secure proper information for sales, service and practical application on professional and consumer goods.

Utilized soft-selling skills to solicit incremental sell-through of Kodak imaging products.

Qualified and coordinated sales leads for premium products.

Provided specialized support to most Kodak sales and marketing groups through photographic experience and Kick- net database.

1985 – 2/1990 Eastman Kodak Company

Research Labs, Lake Avenue Rochester, New York

Site Operations – Procurement, inventory control for Engineers and Scientists and Researcher’s


2015 Florida Investigative Services / Private Investigator (HCC)

1995 – 1996 University of Central Florida


1990 – 1995 (SUNY) Monroe Community College

Marketing Degree Program A.A.S. 3.0 G.P.A.

1985-1987(SUNY) Monroe Community College, RIT

Business Major (Sampling)

1986 Bryant & Stratton Business Institute

Real Estate Licensing Program (Sales Agent)

1978 Rush-Henrietta High School

Diploma, Business Major


1993 MEC – Effective Feedback Seminar offered by Wordsmart, Inc.

1992 Specialized Training – Photo CD Technology and Applications for Kodak Electronic Imaging Products.

1992 Color Theory Instruction of Photo CD Development

1991 Kodak Marketing Education Center – “Quality Leadership Process”

1991 Kodak Marketing Education Center – “Data Show Display Maker – Specialist Training”

1991 Kodak Marketing Education Center – Photo Lab Procedures, Color and Black & White

Printing and Enlarging on Kreonite, Refrema and Royal Print Processors

1989 Kodak Technical Education Resource (TER) IBM-PC orientation, IBM-DOS orientation

1989 (SUNY) Monroe Community College – Writing Skills Upgrade

1988 Kodak Marketing Education Center – “The Art of Giving Quality Service”


Selective Interviewing Council – Qualify, interview, and hire individuals to the product information group through the “STAR” process

Coordinator – Lead generation group. Developed a sales-lead qualification process for premium products, 1992

Developed and initiated peer recognition incentive program for 150 marketing support associates, 1992

Received: Certificate of Appreciation (CID), July 1991

Received: RSSD Quality Award 1989

Set-up and debugging of bar code scanners used for stockroom inventory

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